AC Transit Achievement Highlights Fiscal Year 2012 / 2013 7 - PowerPoint PPT Presentation

AC Transit Achievement Highlights Fiscal Year 2012 / 2013 7

Strategic Vision Our Achievements: FY 12/13 • Performance management program established for all un- represented and AFSCME staff • Organizational assessment reviews to review organizational structure 10/3/2013 2 8

Division Meetings Our Achievements: FY 12/13 • Opened a new and direct form of internal communications • Stressed the agency’s focus on improving overall performance • Engaged employees for feedback, particularly with regard to past procedures and working conditions 10/3/2013 3 9

Service Development Our Achievements: FY 12/13 • Evaluated run times to ensure recovery times for Operators • Comprehensive Operations Analysis implemented to enhance the inter-city route network and consider increased levels of trans-bay service 10/3/2013 4 10

Service Development Our Achievements: FY 12/13 • Tiger Teams program initiated to address and improve on-time performance • Began installing monitors to display bunching and allow OCC to take actions to reduce bunching • Installed vehicle tracking systems to improve supervisor response time to incidents 10/3/2013 5 11

Our Achievements: FY 12/13 10/3/2013 Ridership 12 6

Service Performance Our Achievements: FY 12/13 • Out-late buses Reduction in Out-lates 904 reduced by 620 579 545 556 almost 350 trips Jun-12 Sep-12 Dec-12 Mar-13 Jun-13 • Missed trips reduced by over 1100 trips 10/3/2013 7 13

Service Performance Our Achievements: FY 12/13 • Improved miles between road calls 5,083.3 4,498.3 4,595.0 3,833.5 3,742.9 Jun-12 Sep-12 Dec-12 Mar-13 Jun-13 10/3/2013 8 14

Service Performance Our Achievements: FY 12/13 • Initiated cleanliness program with a goal to improve fleet cleanliness and provide monthly cleanliness ratings for the divisions 10/3/2013 9 15

Staffing, Training and Employee Recognition Our Achievements: FY 12/13 • Hosted Job Fair that resulted in more than 700 bus operator applicants • Hired 145 new operators to fill vacancies and backfill for attrition • Increased operator workforce from 1,106 to 1, 136. 10/3/2013 10 16

Staffing, Training and Employee Recognition Our Achievements: FY 12/13 • Maintenance – trained maintenance employees on new bus diagnostics • Transportation – trained operators on new Gillig buses 10/3/2013 11 17

Staffing, Training and Employee Recognition Our Achievements: FY 12/13 • Initiated Employee of The Month Programs at all Transportation and Maintenance Divisions • Implemented new monitors to track days without lost time injuries 10/3/2013 12 18

New Buses and Equipment Our Achievements: FY 12/13 • Vehicle Procurements – 104 new buses scheduled for delivery in 2013 • 65 Gillig forty-foot transit buses with Spring 2013 delivery • 23 New Flyer sixty-foot articulated buses with Summer 2013 delivery • 16 Gillig forty-foot suburban buses with Fall 2013 delivery 10/3/2013 13 19

New Buses and Equipment Our Achievements: FY 12/13 • 106 new buses scheduled for delivery in 2014 – 68 Gillig forty-foot transit buses with Spring 2014 delivery – 38 Gillig forty-foot suburban buses with Summer 2014 delivery 10/3/2013 14 20

New Buses and Equipment Our Achievements: FY 12/13 • 27 new BRT buses’ RFP out for procurement with late 2015 delivery 10/3/2013 15 21

New Buses and Equipment Our Achievements: FY 12/13 • Secured funding for new fare boxes and issued RFP with replacement expected in late 2013 10/3/2013 16 22

New Buses and Equipment Our Achievements: FY 12/13 • Secured initial funding for Bus Radio System 10/3/2013 17 23

Environmental Technology Our Achievements: FY 12/13 • Initiated opening of H2 fueling station • D4 Solid Oxide fuel cell – secured contracts for stationary fuel cell to provide electric power • D4 Hydrogen fueling station – secured contracts for fueling station at D4 10/3/2013 18 24

Safety and Security Our Achievements: FY 12/13 • Increased bus rides by deputies to improve security on buses • Successfully transitioned to new security service provider with new security staff • Initiated 40-hour training to improve accident investigations • Initiated emergency response drills at all facilities to ensure readiness for emergencies 10/3/2013 19 25

BART Incidents: Service Interruptions & Cancellations Our Achievements: FY 12/13 BART Fire : AC Transit Assists During BART service cancellation. • More than 117 extra bus trips to and from San Francisco, carrying 12,500 extra trans-bay riders during the course of the day • AC Transit buses rolled at peak capacity to fill a critical role in the aftermath of a labor dispute that shut down BART’s normal train operations • Operators still made 99 percent of their scheduled runs 10/3/2013 20 26

Reaching Higher: FY 13/14 Improving AC Transit’s Image Reaching Higher in FY 13/14 10/3/2013 21 27

Reaching Higher: FY 13/14 Improving AC Transit’s Image Striving to Improve Performance • Percent of Service Operated – 99.5% goal • On-Time Performance – 75% goal • Miles between Road Calls – 5,000 goal • Bus Cleanliness – 8.0 goal • Reduce Accident Rate (7.5 per 100,000 miles) • Reduce Employee Injury Rate (5% reduction) 10/3/2013 22 28

Reaching Higher: FY 13/14 Improving AC Transit’s Image Key Programs • Contract • D3 Study Negotiations • CAD/AVL • New Buses • Ellipse • HASTAS • D4 Hydrogen Station • BRT • Drive Risk Technology • Fare Box • Central/South • Asset Management Service Change • Sheriff Contract • COA Implementation 10/3/2013 23 29

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