The key to doing more business online. DESIGNED INSTANT BY BROKERS - PowerPoint PPT Presentation

The key to doing more business online.

DESIGNED INSTANT BY BROKERS DOCUMENTS EASIER MULTIPLE VEHICLE TYPES FULL CYCLE DEDICATED SUPPORT TEAM EASIER PRICE BEST ONLINE QUICKER SLICKER FULL FLEET NCD EASIER RATED RATED EASIER DESIGNED CYCLE BY BROKERS MULTIPLE VEHICLE TYPES INSTANT DOCUMENTS FULL CYCLE BEST PRICE DEDICATED DEDICATED CYCLE SUPPORT FULL SUPPORT ONLINE PREMIUM FLEXIBILITY TEAM TEAM COMMISSION FLEXIBILITY BEST PRICE DEDICATED SUPPORT ONLINE TEAM INSTANT DOCUMENTS

Your guide to racing through more quotes with Minifleet online. Minifleet is the first of our Fast Trade products to be designed by brokers for brokers. Not only that, Fast Trade has been voted (by brokers) as the Best e-trading Portal and Service Support in the Insurance Age Sentiment Survey 2012. Leading the online revolution and making sure that you’re fully involved is all part of our commitment to being number 1 for brokers. With premium and commission flexibility, our best pricing and instant documentation at your fingertips, plus the facility to do your mid-term adjustments and renewals, there’s never been a better time to trade with Aviva. This is your guide to Minifleet and will help you make the most of what this new product can do. Put Minifleet through its paces at aviva.co.uk/broker/quickerslicker

Minifleet is the fast lane for brokers. As Minifleet has been designed for online trading, it assists you at every stage and helps accelerate your business processes. That, combined with our best prices online, can help to shift your profits up a gear too. Minifleet delivers a great package: • Our most competitive pricing available online • Response time for referrals within 60 minutes • Commission adjustment now available • 10% premium adjustment on all quotes • Live Chat facility for real-time assistance • No admin fee for transactions • Variable policy excess • Any business written online will count towards your deal with us if you have one.

Policy Basics • 3-12 vehicles, at quote stage, with the option of adding up to 18 vehicles throughout the term of insurance. • Fleets can comprise of Private Cars, Goods Carrying Vehicles, Special Types and Agricultural Vehicles. • Unlike our manual process, no mixture of vehicles is required e.g. a fleet can comprise of entirely Private Cars or Goods Carrying Vehicles. *NB: No more than 50% of the fleet can be comprised of Special Types. • Goods Carrying Vehicles are acceptable. No more than two Goods Carrying Vehicles over 7.5 tonnes. Maximum weight limit of 44 tonnes. • Company-owned and Director-owned Fleets are acceptable (excludes under 21s). We can insure Directors who have a legal responsibility for the company if they are named as a joint Policyholder. This then enables their own vehicles(s) to be included. • Attached Trailer Cover available as standard for all vehicle types. See FAQs for details. • Flat rate of 3% on Direct Debit unless an alternative arrangement exists. • No Under 21s (any driver options of 21 and over; 25 and over; and 30 and over).

Policy Basics (cont) • Registration search for Private Car and Goods Carrying Vehicles. Alternatively a quote can be obtained without a registration using the VIN or by entering “TBA”. • Registration search for Private Car and Goods Carrying Vehicles. Alternatively a quote can be obtained without a registration using the VIN or by entering “TBA”. • NCD or claims experience can be uploaded during the quote process or after going-on cover. • NCD rated and Fleet rated risks can be included. • Risk Management initiatives are available. • Individual driver names not required (except for those with serious convictions). • Temporary Vehicles can be processed online. • Up to 3 years claims experience can be submitted, which you will need to upload and send to us electronically. We are willing to go on cover before seeing proof and will allow you 14 days to provide details. After this time, we’ll review the policy and consider stepping-back discount or coming-off cover.

Extras • RAC Breakdown Cover is available • European Cover • Uninsured Loss Recovery • Point of sale documents • Blanket Certificates. Protecting Assets Courtesy Car Cover is available as an additional benefit where the vehicle is a car or van (up to 7.5 tonnes GVW) and cover is either Comprehensive or Third Party Fire and Theft. Following damage to a vehicle which is covered under the policy, we’ll provide a courtesy car for the duration that the vehicle is being repaired by an Aviva approved repairer. For cars less than 12 months old or goods carrying vehicles less than 6 months old that are stolen or damaged beyond repair, we’ll provide a new replacement vehicle. This is only available if Comprehensive cover has been selected or for Fire and/or Theft claims, where Third Party Fire and Theft cover has been selected. Minifleet provides cover for trailers whilst attached to the vehicle on the same basis as the towing vehicle.

We don’t write the following: We’re interested in writing a wide range of risks online, but there are a few that we don’t cover: • Unacceptable occupations include footballers (English Premier League, Championship and Scottish Premier Clubs), pop stars, film/TV stars and professional sportsperson/ entertainers/models. • Loan or hire of vehicles or carriage of passengers listed above plus USA/Canadian nationals and top management of FTSE 100 companies. • Hazardous goods or business based at and/or majority of vehicle exposure in restricted areas at hazardous locations to which the general public are not permitted, i.e. airside or trackside. • Emergency response vehicles. • Labour supply businesses not licensed under the Gangmasters (Licensing) Act (2004). If you have any doubt regarding placement of a risk with us, either online or via an underwriter, call your usual trading unit or Bonus Account Exec.

FAQs Q: Why have you only issued a 60 day certificate? A: A 60 day certificate has been issued because we haven’t yet validated your documentary evidence of the clients NCD proof or Claims Experience. Once received and validated, we’ll release the 12 month certificate. Q: How long do I have to provide proof of NCD or Fleet Experience if I’m unable to provide this at the point of going-on cover? A: We can go on cover without seeing NCD proof or Fleet Experience, although proof is required within 14 days of going-on cover. Q: How do I provide you with proof of NCD or Fleet Experience? A: At the end of each quote and after the premium had been returned, you’ll see the option to upload Claims Experience or NCD proof. The same link appears when going on cover. And finally after going on cover, you can access the link under the ‘Find Client’ section and by clicking on ‘History’. The process works in the same way as uploading an attachment using Microsoft. Q: Where the risk has been previously either NCD or Claims Experience rated how much documentary evidence do I need to obtain? A: Our minimum requirement is to be given documentary evidence of NCD entitlement or Claims Experience (as applicable) for the current year.

FAQs (cont) Q: Is evidence of NCD entitlement acceptable by a telephone call to the previous insurer? A: Yes. This is acceptable provided that this is received in writing on your company- headed paper and the following information is included: Insurance company name; policy number; expiry / cancellation date; NCD earned (in years); vehicle registration number to which the NCD relates; whether any claim(s) reported (yes or no) – if yes, provide details; type of policy (e.g. Private Car); name of person called and telephone number called. Q: There has been more than one insurer in the current year. Who should be recorded as the current insurer? A: Previous insurer ‘Unknown’ is available at the Quotation stage only. When a quotation is converted to New Business, the identity of the previous insurer must be accurately recorded. For previously NCD rated risks, where there’s been more than one insurer, the name of the predominant insurer should be recorded. If not listed, try recording the name of the next predominant insurer. Where none of the previous insurers appear on the list, record as ‘Unlisted’. For Claims Experience rated risks, the identity of the previous insurer should always be known. However, if the name of the previous insurer is not on the list, record as ‘Unlisted’.