REGULATOR ONLINE PORTAL Presented by Sherwin Charles Background - PowerPoint PPT Presentation

PROJECT JIKA/ GAMBLING REGULATOR ONLINE PORTAL Presented by Sherwin Charles

Background • Business Process Reengineering(BPR) project started in 2014 • Board Commissioned SITA to map all business processes with the intention to assist refine and streamline functions • Outputs of BPR project were: • “ AS-IS ” process mappings • “ TO-BE ” maps with system functional specifications • Next step was to develop and implement the new system • SITA were once again appointed to facilitate the process • Giving rise to Project JIKA • Phased in approach • 18 Months project for development and implementation 2

Background There was an urgent need to automate all back-end business processes. The Board is therefore, elevating the interaction between the Gaming and Betting Industry with the Board to the next level in terms of electronic information management. The Gambling Regulator Online Portal, or Project JIKA has arrived. The system will address the backlogs and save the licensee time and effort when processing their applications. The on-line portal will enable licensees to submit applications as well as other required transactions, as well as make related payments on-line. 3

Features of New System • Providing an “e - File” which is a one -stop, integrated record of all the transactions and history for a particular KZNGBB client; • Automating the core operations of KZNGBB, specifically: Licencing, Registration and Law Enforcement; • Gaming Monitoring and Control; and Betting Monitoring and Control. 4

Features of New System (continued) • Automating the processes to receive, validate, investigate and approve applications, including automation of issuing of licences and certificates; • Automating priority services in the offices of the CEO, CFO and Company Secretariat; • Providing automated standard and ad-hoc reports for: Provincial Treasury reporting; Portfolio committee reporting; • Key Performance Indicators/Technical Indicators reporting 5

Important Issues of new online Portal How to Access System • URL link from the Boards website • User registration process • Secure internet access to KNZGBB online portal to capture data and upload scanned supporting documentation 6

Important Issues of new online Portal Training on the system • This will be provided to all licensees at specific venues • Basic user guides will be provided • Telephonic support will also be available 7

Important Issues of new online Portal Go-live date • The Licensing and Registration module will go live in the new financial year 8

Important Issues of new online Portal • System built with K2 Blackpearl and Smartforms technology connected to a SQL database backend • Servers will be hosted within the entity’s datacentre • Secure access to the portal - SSL (Secure Sockets Layer) technology will be used to establish an encrypted link between a server and a web client 9

Look and Feel of New System Gambling Regulator Online Portal 10

Login Screen 11

Security – 3 Attempts 12

Customer Portal 13

Single Sector User 14

Multi Sector User 15

Menu Drilldown 16

Application Menu 17

Application Cost 18

Application Form 19

Application Form - continued 20

Application Form - continued 21

Questions and Answers 22

Thank You