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SOCIAL MEDIA MARKETING & REPUTATION BOLD IDEAS, THAT WORK. - PowerPoint PPT Presentation

27.03.18 SOCIAL MEDIA MARKETING & REPUTATION BOLD IDEAS, THAT WORK. ADVERTISING DIGITAL & SOCIAL DESIGN & BRANDING EXPERIENTIAL DIRECT MARKETING PLANNING & DATA CONSUMER RESEARCH THE 3% #1 KEEPING CHANNELS ACTIVE


  1. 27.03.18 SOCIAL MEDIA MARKETING 
 & REPUTATION

  2. BOLD IDEAS, THAT WORK.

  3. ADVERTISING DIGITAL & SOCIAL DESIGN & BRANDING EXPERIENTIAL DIRECT MARKETING PLANNING & DATA CONSUMER RESEARCH

  4. THE 3%

  5. #1 KEEPING CHANNELS ACTIVE

  6. LO-FI 
 IS OK

  7. BEG, STEAL & BORROW

  8. MIND YOUR LANGUAGE

  9. DON'T TAKE YOURSELF TOO SERIOUSLY

  10. USE WHATEVER`S TO HAND

  11. PIGGY BACK 
 OFF HASHTAGS

  12. USE CREATIVE THEMES

  13. KNOW YOUR AUDIENCE

  14. KNOW YOUR LIMITS

  15. PLAY TO CHANNEL STRENGTHS

  16. STATIC STORIES Howto videos Stuff for teens What you love Everyday life Findable film Bit of everything Everyday antics

  17. #2 DRIVING FOOTFALL

  18. INSPIRATION Give people a reason to visit. Bargains Community Curiosity Vintage Character

  19. FREQUENCY + QUALITY Keep reminding people you’re there. In a good way. Lo-fi tweets Planned content Insta stories Daily happenings

  20. #3 MANAGING ONLINE REPUTATION

  21. PREPARATION Use a ‘playbook’ to centralise comms ü Agree tone of voice 
 ü Identify topics & scenarios 
 ü Draft responses 
 ü Review and approve by stakeholders 


  22. MEDIA & INFLUENCERS Manage the message you can control ü Keep corporate and social comms consistent 
 ü Leverage existing relationships 
 ü Early proactivity can avoid having to set record straight 


  23. 
 ONGOING Monitor and evolve ü Track sentiment and any negative issues ü Add to the playbook as new questions arise

  24. #3 PROMOTING CHARITY-WIDE CAMPAIGNS

  25. AGREE DOs 
 & DON`Ts

  26. CREATE SOCIAL FROM CAMPAIGN INSIGHTS

  27. BOWEL CANCER TV Online film Social content

  28. INVOLVE INFLUENCERS

  29. The Wee c

  30. ENCOURAGE INVOLVEMENT

  31. #GetChecked

  32. PLAY AROUND

  33. THAT'S ME THANK YOU @jimwolffman @theleith

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