ConnectHome Nation Webinar Tips and Tricks for a Virtual Training - PowerPoint PPT Presentation

ConnectHome Nation Webinar Tips and Tricks for a Virtual Training October 8, 2020 1

ConnectHome Nation Webinar Maribel Martinez Senior Director, Programs and Evaluation Norma Fernandez Chief Executive Officer EveryoneOn

Agenda • Learn about residents’ needs Insight-gathering • • Design your virtual training project Connectivity + devices • Training priorities + goals • Curricula • Instructors • Communication • Measurement and monitoring • • Special Considerations • Q/A 3

Shifting to a Virtual Model 4

Learn About Residents’ Needs • Needs assessment elements • Demographic info Apartment/unit number • Age brackets in household • • Connectivity + devices Internet, desktops, laptops, tablets, hotspots? • • Have or need? • User profile Are you comfortable learning in English? • What do you do online now, if anything? • What do you want to learn to do online or with computers? • What days of the week/times of the day are best for you to • attend class? 5

Learn About Residents’ Needs (Cont’d) • Free survey deployment from Google Suite • Learn how here 6

Google Forms Survey 7

Design Your Project • Analyze needs assessment results & share with project partners • Internet connections needed Purchase or gift? • • Devices needed Purchase or gift? • • Identify training topics vis-a-vis training goals Purchase curricula or use open source? • Hire instructors / keep in-house / recruit volunteers? • • English, home language instruction, or both? • Measurement and monitoring - implementation phase Accountability - how are instructors being perceived? • Outcomes - are goals being reached? • Impact - are lasting changes forecasted? • 8

Design Your Project (Cont’d) • Pilot • Virtual class size • Instructor : student ratio • Pilot within a pilot • Smaller test group • Helps offset skepticism • Raises awareness • Promotes and endorses • Helps gain insights Make shifts and adaptations based on feedback • 9

Special Considerations • Assign a project lead and support staff at your agency • Decide if classes will be recorded for future use • Media releases • Video hosting • Selecting a meeting platform** • Messaging and communication plan** 10

Special Considerations - Messaging • Messaging and communication plan Reaching residents • • Door-to-door flyers • Email • Phone / sms • Social services contact points • Rent portal Recruiting participants • • Door-to-door flyers • Email • Phone / sms • Social services contact points • Rent portal • *Pilot within a pilot Teaching participants • • Synchronous • Asynchronous 11

Special Considerations - Class Meetings 12

Sample Virtual Training Course Website 13

Current Virtual Projects - EveryoneOn Ventura, CA 200 participants Stockton, CA 200 participants New York City, NY 300 participants 14

Free Training Curricula • Google Applied Digital Skills • LinkedIn-Microsoft-GitHub Learning Paths • Rumie • Fiverr • NDIA Digital Inclusion Start-Up Chapter 4 15

Timeline Considerations • Insight gathering - 4 weeks • Program design - 4 weeks • Instructor hiring, onboarding, training - 8 weeks • Participant recruitment - 3 weeks • Device procurement and distribution - 4 weeks • Program implementation - varies • EveryoneOn current: 15 hours over 7 weeks • Project reporting and closeout - 3 weeks 16

ConnectHome Nation Webinar Q & A 17