ConnectHome Nation Webinar Promising Digital Inclusion Practices in the Time of COVID-19 October 5 th , 2020 1
Agenda Agenda Fresno 1. Fresno Housing Authority's Summer Tech Camp On the DL (Distance Housing Learning) Authority Housing Bobby Coulter , Assistant Director of Innovation and Technology Authority of the City of San 2. San Buenaventura: Making the Transition: In-Person to Virtual Buenaventura Stephanie Spampanato, Community Services Manager Innovative Housing 3. Innovative Housing Concepts (Englewood Housing Authority) Concepts Akron Jessie Dianni, Resident Services Coordinator Metropolitan Housing 4. Akron Metropolitan Housing Authority Authority Megan Conkle, Resident Services Administrative Analyst Q&A Audra Mahon, AmeriCorps Vista Volunteer 2
ConnectHome Nation Webinar Bobby Coulter Assistant Director of Innovation and Technology Fresno Housing Authority 3
Serving Fresno County Agenda Fresno Housing Authority Housing Authority of the City of San Buenaventura Innovative Housing Concepts Akron Metropolitan Housing Authority Q&A 4
Agenda Summer Tech Camp Data Fresno Housing Authority Housing Authority of the City of San Buenaventura Innovative Housing Concepts Akron Metropolitan Housing Authority Q&A 5
Agenda Summer Tech Camp Overview Fresno Housing Authority • 5 th Year Housing Authority of • 2-3 Weeks the City of San • 20 Students Buenaventura • 2 Teachers Innovative • 2 Fresno Housing Staff Housing Concepts • Coding • Basic Electronics Akron Metropolitan • Safe Internet Practices Housing Authority • Storytelling • Video Production Q&A • Pre/Post Survey 6
Agenda Pre Pre-COV OVID Fresno Housing Authority • 2-3 weeks of in person training Housing Authority of • Class is held at local technology hub the City of San Buenaventura • 4-5 field trips Innovative Housing • Transportation provided daily Concepts • Meals provided daily Akron Metropolitan • Laptop and robotics kits provided Housing Authority • Showcase event for family and friends Q&A 7
Distance Learning Adaptation - Agenda Fresno Hardware Housing Authority • iPad w/ 1 Year Unlimited Data Housing Authority of • Pre-loaded with all necessary software and communication tools the City of San Buenaventura already configured • Bluetooth Keyboard Innovative Housing • Wireless Headphones Concepts Akron Metropolitan Housing Authority Q&A 8
Distance Learning Adaptation - Agenda Fresno Software Housing Authority • All app based Housing Authority of • Pythonista (Coding) the City of San Buenaventura • LumaFusion (Video) • Filmic Pro (Editing) Innovative Housing • G-Suite Concepts Akron • New emphasis on video conferencing tools Metropolitan Housing • Zoom Authority • Microsoft Teams Q&A • Google Meet 9
Agenda Adapting Delivery to Fit Fresno Housing Authority • GitHub repository with schedule and learning materials Housing Authority of • Agenda the City of San • Teacher’s Contact Information Buenaventura • Link to today’s Google Meet Innovative • Recording of previous day’s lesson Housing • Reference/Learning Materials Concepts • Two sessions daily Akron • Morning check in, afternoon peer working session Metropolitan Housing • Each class is recorded Authority • Pre-recorded lessons to enable learning at their own pace Q&A • Breakout sessions 10
Agenda Relevant Links Fresno Housing Authority 2020 Student Videos Housing Authority of the City of San https://cmac.tv/show/summer-tech-camp-movies-2020/ Buenaventura Innovative Housing 2020 Graduation Ceremony (Facebook Live) Concepts https://www.facebook.com/FresnoHousing/ Akron Metropolitan Housing Authority Summer Tech Camp Playbook Q&A http://fresnohousing.org/getconnected 11
Agenda Resident Feedback Fresno Housing Authority “I’d like to thank you and your entire team for this experience! Housing Authority of You all truly have a heart of a teacher. You were so patient the City of San Buenaventura and always willing to help. My daughter is super shy, and she came out of her bubble. She had a great experience. “ Innovative Housing Concepts - 2020 Summer Tech Camp Parent Akron Metropolitan Housing Authority Q&A 12
13 ConnectHome Nation Webinar Stephanie Spampanato Community Services Manager Housing Authority of the City of San Buenaventura
Making the Transition: In-Person to Agenda Virtual Fresno Housing Authority Housing • How Authority of the City of San Buenaventura • What Innovative • Who Housing Concepts • When Akron Metropolitan Housing • Will it work? Authority Q&A 14
Our communities: Agenda Fresno Housing Authority Housing Authority of the City of San Buenaventura Innovative Housing 1775 families Concepts 60% senior/disabled Akron 1068 kids < 18 Metropolitan Housing 7.4% school district Authority Q&A 15
Agenda Fresno Housing Authority Housing Authority of Zoom what…? the City of San Buenaventura Innovative First step: Second Step: Third Step: Housing Concepts Weekly calls Outreach strategies Surveys Akron Metropolitan Meeting immediate Programming Getting ready Housing needs Authority • Telephone Practicing • Virtual Connecting with Q&A resources Challenges 16
Agenda Virtual Programming Fresno ‘How To Zoom’ Housing Nutrition Education Authority Cooking Together Housing Medication Management Authority of Loteria/Bingo the City of San Buenaventura Painting Together Medicare & Benefits Education Innovative Emergency Preparedness Housing Concepts ZUMBA Fall Prevention Akron Financial Well-Being Metropolitan Housing English as A Second Language Authority Digital Skills Workshops Meetings: Q&A Resident Advisory Council City-wide Resident Advisory Board 17
ConnectHome Nation Webinar Jessica Dianni, Resident Services Coordinator Innovative Housing Concepts (aka Englewood Housing Authority) 18
Using Digital Practices for Isolation Intervention During Agenda Times of Social Distancing Fresno 1. Pre- Pandemic Work Housing Authority • Partnerships fulfilling three pillars: ISP/Connectivity, Devices, Education Housing Authority of • Convening the City of San Buenaventura • ISP contracts/infrastructure set up Innovative Housing 2. Pandemic Concepts - Englewood • ISP correspondence Akron Metropolitan • Heavy emphasis on connectivity Housing Authority • Devices Q&A 3. Future Directions 19
Pre-Pandemic Practices Agenda Fresno Housing Authority • ISP Partnerships: Starry Housing Authority of • Devices: AARP Connected the City of San Buenaventura Communities, PCs for People Innovative Housing Concepts - • Education: OATS Englewood Akron Metropolitan Housing Authority Q&A 20
Convening - January 22 nd , 2020 9:00 a.m.- 10:30 Agenda a.m. Fresno Housing Authority • Community partners in Housing Authority of attendance the City of San • Outlined Buenaventura partnerships/vision Innovative Housing • Ideas on Concepts - Englewood stakeholders/sponsors for devices for mini computer Akron Metropolitan labs Housing Authority Q&A 21
Pandemic Practices Agenda • Internet Correspondence: safe newsletter Fresno Housing distribution to every resident with internet Authority signup, safe installation guidelines and practices from ISP, ready to help 24/7, Housing streamlined signup/setup process. Authority of the City of San • Staff availability: accessibility despite Buenaventura schedule changes to discuss internet options and referrals. Innovative Housing • Safe Installation/Distribution of Devices: Concepts - Connected Communities and Starry safe Englewood installation practices, flexibility in response Akron to COVID-19 Metropolitan • Individual responsiveness: shifted focus Housing Authority from community to individual isolation intervention needs through connectivity Q&A facilitation 22
Agenda Starry (ISP) Fresno Housing Authority • Adhered to CDC guidelines/safe Housing installation Authority of • Free internet for 2 months the City of San Buenaventura • Correspondence- flyers Innovative • Streamlined/Easy set-up process Housing Concepts - • Availability Englewood • Connectivity- means of isolation Akron Metropolitan intervention and staying Housing connected during social Authority distancing Q&A 23
Agenda AARP- Connected Communities- Echo Dot Devices Fresno Housing Authority • Flexibility- remote training curriculum, Housing works with properties individually on Authority of the best training model (socially the City of San Buenaventura distanced in person, one on one) • Train the trainer model Innovative Housing • Echo Dots- as a means to stay Concepts - Englewood connected while social distancing (talk radio, news, jokes, music, wakes them Akron up in the morning) Metropolitan Housing • Additional Health Outcomes- Authority appointment and medication reminders Q&A 24
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