ConnectHome Nation Webinar Using HUD Form-50058 for ConnectHomeUSA Data Collection and Reporting 1
Agenda Topic 1 Agenda Topic 2 HUD PD&R 1. WebEx Instructions RIHousing Topic 3 2. Introductions Q&A Topic 4 3. HUD Office of Policy Development & Research (PD&R) Topic 5 Dylan Sweeney Topic 6 4. RIHousing Topic 7 Charlie Francis Topic 8 5. Q&A 2
ConnectHome Nation Webinar HUD Office of Policy Development & Research (PD&R) Presented by: Dylan Sweeney 3
Agenda Topic 1 Special Thanks Topic 2 HUD PD&R RIHousing Topic 3 Q&A Topic 4 Topic 5 Topic 6 Topic 7 Topic 8 4
Agenda Topic 1 ConnectHome in in 2016 Topic 2 HUD PD&R RIHousing Topic 3 Q&A Topic 4 Topic 5 Topic 6 Topic 7 Topic 8 5
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Agenda Topic 1 The Challenge Topic 2 HUD PD&R • Current data are insufficient RIHousing Topic 3 Q&A Topic 4 ⁻ ISP information track ports, not people Topic 5 ⁻ Surveys can be slow, unwieldy, and have limited Topic 6 reliability Topic 7 ⁻ Difficulty measuring device access and digital literacy Topic 8 7
Agenda Topic 1 Measuring Im Impact of Broadband Access Topic 2 HUD PD&R • Groundbreaking research RIHousing Topic 3 Q&A Topic 4 ⁻ Education (for both children and adults) Topic 5 ⁻ Healthcare access Topic 6 ⁻ Access to public services Topic 7 ⁻ Access to employment listings and applications Topic 8 ⁻ Small business help, taxes, networking, etc.… 8
ConnectHome Nation Webinar How Does it Work? 9
Agenda Topic 1 How Does it it Work? Topic 2 HUD PD&R RIHousing Topic 3 • Uses preexisting reporting Q&A Topic 4 Topic 5 • Ensures privacy and security Topic 6 Topic 7 • Incurs minimal expenses Topic 8 11
Agenda Topic 1 Family Report Topic 2 HUD PD&R Form HUD-50058 RIHousing Topic 3 Bottom of page 2 Q&A Topic 4 Topic 5 Topic 6 Topic 7 Topic 8 11
Agenda Topic 1 Advantages of 50058 Collection Topic 2 HUD PD&R RIHousing Topic 3 • Random assignment Q&A Topic 4 • 100% adoption Topic 5 • Low cost Topic 6 Topic 7 • Fidelity to PIC data Topic 8 • Frictionless reporting 12
Agenda Topic 1 Surv rvey Form Topic 2 HUD PD&R RIHousing Topic 3 Q&A Topic 4 Topic 5 Topic 6 Topic 7 Topic 8 13
Agenda Topic 1 Questions Desig ign Topic 2 HUD PD&R • Four fields – Four categories RIHousing Topic 3 Q&A Topic 4 ⁻ 2q: Hardware Questions Topic 5 ⁻ 2r: Outcome Questions Topic 6 ⁻ 2s: Program Service Questions Topic 7 ⁻ 2t: Digital Inclusion Questions Topic 8 ⁻ 2u: Contact Information 14
Agenda Topic 1 Questions S Structure Topic 2 HUD PD&R RIHousing Topic 3 • Each field is a different topic Q&A Topic 4 • Each possible answer within a field has a Topic 5 unique letter (a-z) Topic 6 • Field 2u – contact information, is slightly Topic 7 different Topic 8 15
Agenda Topic 1 CSV Data Topic 2 HUD PD&R RIHousing Topic 3 Q&A Topic 4 Topic 5 Topic 6 Topic 7 Topic 8 16
Agenda Topic 1 Transcribing Surv rvey Answers Topic 2 HUD PD&R RIHousing Topic 3 Q&A Topic 4 Topic 5 Topic 6 Topic 7 Topic 8 17
Agenda Topic 1 How Are Responses Recorded? Topic 2 HUD PD&R • Do you have in-home Internet/Broadband service? RIHousing Topic 3 Q&A Topic 4 ⁻ a: yes , the respondent has in-home broadband service Topic 5 ⁻ b: no the respondent does not have in-home broadband Topic 6 service Topic 7 ⁻ c: For refused Topic 8 ⁻ Followed by a comma symbol , 18
Agenda Topic 1 Sample 2Q Answers Topic 2 HUD PD&R • yes , the respondent has in-home broadband RIHousing Topic 3 service Q&A Topic 4 Topic 5 • yes, the respondent has a laptop Topic 6 • The respondent received internet between 6 Topic 7 months - 1 year ago Topic 8 19
Agenda Topic 1 Sample 2Q Coding Topic 2 HUD PD&R RIHousing Topic 3 a,d,h Q&A Topic 4 Topic 5 Topic 6 Topic 7 Topic 8 20
Agenda Topic 1 Fie ield 2u Sample Coding Topic 2 HUD PD&R • 555-555-5555, RIHousing Topic 3 Q&A ⁻ or Topic 4 Topic 5 • johndoe@fakeisp.com, Topic 6 ⁻ or Topic 7 • Ref, Topic 8 21
Agenda Topic 1 Fie ield 2s Dis isclaimer Topic 2 HUD PD&R RIHousing Topic 3 • Inquiring about benefits can be uncomfortable, we do not want any resident to feel undue pressure to Q&A Topic 4 answer questions or answer in a certain way Topic 5 • Answers to these questions will not affect your Topic 6 participation or eligibility to participate in any Topic 7 programs or services programs Topic 8 • If the respondent refuses, please fill out the field with the full complement of refusals (ref,ref,ref,) 22
ConnectHome Nation Webinar RIHousing Presented by Charlie Francis 23
Agenda Topic 1 Gettin ing Started Topic 2 HUD PD&R • RIHousing is one of three RI PHAs collecting the RIHousing Topic 3 50058 data Q&A Topic 4 • Data entry began in Oct/Nov 2017 for re- Topic 5 certifications effective 2/1/18 Topic 6 • Survey questions were initially added to (paper) Topic 7 recertification packet Topic 8 • RIHousing moved to online re-certifications 8/1/18, tenants now complete form online via DocuSign (but staff still must enter) 24
Agenda Topic 1 The “Nuts and Bolts” Topic 2 HUD PD&R • HCV Program Manager provided staff training and RIHousing Topic 3 initial oversight Q&A Topic 4 • Only staff see the survey version with letter codes Topic 5 (avoids tenant confusion) Topic 6 • Had to determine how to add this data to existing Topic 7 data in “PHA use” fields Topic 8 • Data entry has now become routine 25
Agenda Topic 1 The Surv rvey Topic 2 HUD PD&R RIHousing Topic 3 Q&A Topic 4 Topic 5 Topic 6 Topic 7 Topic 8 26
Agenda Topic 1 The Software Topic 2 HUD PD&R RIHousing Topic 3 Q&A Topic 4 Topic 5 Topic 6 Topic 7 Topic 8 27
Agenda Topic 1 The Data Topic 2 HUD PD&R RIHousing Topic 3 Q&A Topic 4 Topic 5 Topic 6 Topic 7 Topic 8 28
Agenda Topic 1 What Have We Learned? HUD PD&R Topic 2 • After three quarters of data, about 40% of tenants report being connected (probably a low estimate) RIHousing Topic 3 • Preparing to deploy 40 T-Mobile tablets in January to Q&A Topic 4 randomly selected, unconnected families Topic 5 • Additional information Topic 6 o First ever data on how tenants use the Internet (job search, services, etc.) Topic 7 o Basic correlations between connectivity and education/employment Topic 8 outcomes • More analysis needed across all 3 PHAs to understand implications 29
ConnectHome Nation Webinar Q & A 30
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