Using the Kolbe Test as a Crystal Ball Presented by Tim Davis, Director of Operations
The Basics: The K e Kolbe A A Tes est: t: • Quick: 15 min. or less • Results: Instant and easy to analyze • Measures: This test measures a person’s natural instincts, not job skill • 4 scores, 4 instincts … 1 total package Is it it alw lways r rig ight? Absolutely not. See if they agree with the video. Wha hat a are c e common r reaso sons ns for a a “flawed ed” t tes est? They took too long or overthought the test.
Fact Finder The first score you see listed 10 High F Fact F Find nder er Resu sult Mea eans: s: • Must have a LOT of information before they and always in RED. can speak about a topic. • Will always be eager to learn 8 • “Did you see this class is available?” What’s it Measure? Mid Rang nge F e Fact Find nder er R Resul sult M Means: s: 6 • Want a reasonable level of info needed The AMOUNT of information they feel like speaking about a topic they need to have to feel knowledgeable on a • Will want to learn as long as it makes sense topic. • “We need to learn XXXX.” 4 Is there an ideal score? There are some solid ranges to use, Low F Fact ct F Finder r Result: 3 depending on the position. • Doesn’t need much info at all • Will be highly resistant to learning Is there a “dangerous” score? • 1 “Give me the basics, point me to the stage.” A 1 or 2 is concerning; and a 9 or 10 would be a very slow ramp up if new to the industry.
Follow Thru The second score you see 10 High Fo h Follow T Thru M u Means ns: • Unfinished tasks will bother them listed and always in BLUE. • Highly dependable, very procedure driven • “Remember that thing we discussed 6 8 months ago … well I got it shipped from …” What’s it Measure? Mid d Range Fo Follow T Thru u Means ns: 6 • Will be reasonably organized How well a person can organize, their ability • Will follow through with assignments, but to take action and follow through with tasks. will not drive through snow to do it! • “Got that done already, it was easy.” 4 Is there an ideal score? There are some solid ranges to use, Low F Follow T Thr hru R Resul sult: 3 depending on the position. • Disorganized and scattered • Don’t hold your breath when they say Is there a “dangerous” score? 1 they’ll get back with you • “Umm ... I don’t remember that deadline.” A 1 or 2 is concerning.
Quick Start The third score you see 10 High Q Quick ck Start rt Me Means: • Never met a stranger listed and always in GREEN. • Typically the center of attention • “Sorry I was at the grocery store so long … I 8 met this amazing person in line.” What’s it Measure? Mid Rang nge Q e Qui uick S Start Mea eans: s: 6 • Somewhat extraverted, but not the life of A person’s willingness to take risk and put the party themselves out there. • Willing to take some risk, but it’s calculated • “I ran into an old buddy of mine at the 4 grocery store.” Is there an ideal score? There are some solid ranges to use, Low Q Qui uick S Start R Resul sult: 3 depending on the position. • Does not like talking to strangers • Typically only social with people they are Is there a “dangerous” score? 1 comfortable being around. • “I made it through the grocery store in Only if you have this person in the wrong record time.” position for their instincts.
Implementor The final score you see listed 10 High I Impl plem emen entor Mea eans: s: • Very creative or artistic and always in YELLOW. • Musicians, Artists, Performers, and Builders typically fall here 8 • “Check out this table I built this weekend.” What’s it Measure? Mid Rang nge I e Impl plem ementor M Means: s: 6 • Likes to create, slightly more than a hobby How much does this person like to create and • Would take lead on design projects do things with their hands. • “My weekend band just wrote a new song.” 4 Is there an ideal score? We almost always want a low implementor Low I Impl plem emen entor Resu sult: 3 score for the insurance industry. • Typically does not like to build, create or draw things Is there a “dangerous” score? • 1 Comfortable in an office setting • “We tried to build this desk from IKEA this Anything above a 6 would likely be a bad fit in weekend … it was awful.” the industry.
A SOLUTION FOR YOUR ENTIRE TEAM Sales(out) Service Sales (In) Fact Finder; Follow Thru; Quick Start; Follow Thru; Quick Start; Fact Finder; Quick Start Fact Finder Follow Thru A high follow thru score is Need both strong fact Wanting a reasonable level finder and follow thru skills. one of the best translators of fact finder so they are for inbound leads and Quick Start varies on knowledgeable; quick start referrals. Either Quick Start importance based on is key for outbound sales; account rounding or Fact Finder is a solid Follow Thru varies based on secondary skill. requirements. agency service setup
A Real Case Study: 4-4-8-4 9 Wants to know the basic information, not 8 much else. 7 Tries to stay 6 organized, but probably a bit of a 5 struggle. 4 Absolutely great at making connections 3 and meeting new people 2 1 0 Fact Finder Follow Thru Quick Start Implementor 5/16/2019 8
What do our departments look like? CSRs/Account Managers: PL: 8-8-3-2 CL: 7-5-3-6 PL: 8-7-3-2 CL: 7-6-3-4 PL: 8-7-2-5 CL: 8-7-2-4 Managers: Back office: 8-5-3-4 Front office: 6-5-7-3 Sales Team: Outside/Cold Inside/Referrals 6-5-7-3 8-6-2-4 5-3-8-2 8-7-2-3 5-4-7-5 6-7-3-4 6-5-7-3 5/16/2019 9
How do I get the Kolbe? 1) Send a request to Tim Davis: Timothyd@viaa4u.com Cost: 2) Receive email template and link to send to potential hire (or current employee) $50 3) Whomever takes the test should Billed via forward their results to you Reports & Payments 4) Schedule a call with Tim to discuss the results 5/16/2019 10
THANK YOU
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