Social Media Users Group 7-26-18 | 10:00 11:30 | Brynhild-Haugland - PowerPoint PPT Presentation

Jun 24, 2023 •266 likes •524 views

Social Media Users Group 7-26-18 | 10:00 11:30 | Brynhild-Haugland Agenda General Updates 10:00 10:10 Interactive Map App 10:10 10:30 Search Appliance Migration 10:30 10:40 BREAK 10:40 10:50 Digital Asset Management

Social Media Users Group 7-26-18 | 10:00 – 11:30 | Brynhild-Haugland
Agenda General Updates 10:00 – 10:10 Interactive Map App 10:10 – 10:30 Search Appliance Migration 10:30 – 10:40 BREAK 10:40 – 10:50 Digital Asset Management 10:50 – 11:10 State Website Platform 11:10 – 11:30 2
General Updates 3
General Updates Chief Reinvention Officer Hired – Julie Cabinaw • CxH • Website Platform + ? • Cx Ambassador • Forrester’s CX Cast • The Design of Everyday Things by Donald A. Norman • “The Basics of User Experience Design” by Interaction Design • Foundation “Embracing Agile” by HBR • Email Marketing Tools • 4
Interactive Map App 5
Interactive Map App Uses existing cloud-based tools • Business user ability to update map • Leverages shared ND GIS data • 6
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Search Appliance Migration 9
How Search Works Give me all data you Let me search my index have on “SMUG” for “SMUG” Website Here’s what I found 10
How Search Works Give me all data you Let me search my index have on “SMUG” for “SMUG” Website Here’s what I found 11
Search Appliance Migration Google Search Appliance End of Life • Migrating to Google Custom Search Engine • How it works • API to remove ads • Changes • Crawl control • Optimization (synonyms, promotions, analytics) • Vendor/Agency created sites • More info: nd.gov/itd/initiatives • 12
10 MINUTE BREAK 13
Digital Asset Management 14
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Common Features Store all asset types • Search/Organize by metdata • Create collections • Convert files (resize, extension) • Share publicly (expiry) • Versioning • Granular permissions • API • 16
Digital Asset Management Why now? • Why enterprise? • Cost sharing • Common knowledge • Integration/security overhead • Asset sharing • Public user experience • 17
State Website Platform 18
State Website Platform Creating Content In Development Recently Launched DPI WSI DOCR • • • Parks and Rec RelayND DFI • • • Insurance Dept. • ND GIS Behavioral Health • • NDHIN Speaksvolumes • • NDHIT NDHP • • RIO NDVision Services • • 19
Progress Iterative • Release Cycle • Limitations (basic user vs designer) • Cost Sharing • Supporting Services • Livechat • Event Management • Email Marketing • 20
Release 2.6 Content Workflow • Not including email notifications • News/Events Categories • Non-Clickable Nav Items • Paragraph Preview • New Table Classes • 21
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Future Enhancements Hide left-hand nav • Full width pages (fluid design) • Mega menu • Page-level feedback • ? • 23
Discussion 24
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