ESB Networks Presentation to the IGG 29 th August 2018
Agenda Long Term No Access I-SEM Smart Metering and Retail Program 2 esbnetworks.ie
LONG TERM NO ACCESS INITIATIVE Peter Warner – Manager Meter Reading Mairead Murphy – LTNA Team Leader
Work Completed SLA 14A: 98% OF Meters should have 1 reading (DSO or Customer)per year Invites Issued: To 5 suppliers No of suppliers met: 3 Format of sessions and location: Met at Supplier headquarters to discuss agreed agenda items 4 esbnetworks.ie
Work done by ESBN on an Ongoing Basis • No access cards left by meter readers. 4 per year possibly • One system generated letter after 12 months and another after 24 months • At least 6 texts to customers annually if we have a mobile number • LTNA lists sent to meter readers every two months and to suppliers quarterly • After hours phoning and visits by readers to take-aways, pubs • Seasonal initiatives around summer homes and pump-houses • Liaising with Meter Ops/suppliers re market messages for de-energised/terminated properties. • Special read request to local offices • Direct contact with multi-site customers e.g Vodafone, Irish Rail, Irish Water, Co Councils, 3 mobile, Garda Siochana 5 esbnetworks.ie
Common Supplier Concerns • Accuracy (honesty) of customer readings • “Bill Shock” after long series of estimates • What are ESB Networks doing where no access achieved 6 esbnetworks.ie
Sample from Supplier Lists • Total Accounts: 4885 • Emails sent: 3517 • Frequent payers: 2247 • Infrequent payers: 781 • Reads received: 1025 • No Reply: 2051 • Undelivered: 441 7 esbnetworks.ie
Key Lessons Learnt • ESB Networks is meeting its LTNA Regulated obligations • No evidence of customers giving lower incorrect readings • 85% of estimated accounts were within 1000 units or less of the actual reading obtained • ESB Networks has email addresses for 72% of customers • Active payers respond far better than infrequent payers • Response to emails better than text for receiving readings (29% versus 25%) 8 esbnetworks.ie
ESB Networks I-SEM Programme Presentation to the IGG James Long 29 th August 2018
ESBN I-SEM Programme – General Update We are continuing to work with the RAs, the EirGrid I-SEM Project and the other Meter Data Providers through the I-SEM Metering Working Group We are represented at the Market Trials Co-Ordinator Working Group which EirGrid’s I-SEM Project has established. At this time there remains NO Change to our understanding which remains that: • No Changes are indicated to the Harmonised Retail Market Schema or the COBL • D+1, D+4, M+4, M+13 Settlements will continue to operate on a Working Day basis for ESBN, with no change to Frequency • Need to concurrently operate the SEM and I-SEM until Re-Settlement of the SEM completes • No Meter Data will be Price Effecting in the I-SEM and so I-SEM will not use the Price-Effecting category I-SEM Market Trials started on the 1 st Dec 2017 and will run until 31 st August 2018 • The Go-Live date for the I-SEM is the 1 st Oct 2018 • 10 esbnetworks.ie
ESBN I-SEM Programme – Update Registration Data Freeze – 28 th August to 16 th Oct 2018 • • No new Supply or Generator units can register in the Retail Market during this period ISEM Market Trials will finish on the 31 st August for all Market Participants • • As a result the Retail Suppliers currently involved in these trials will not receive any further market messages after the 3 rd Sept • ESBN and ATOS will commence the process of de-coupling the retail market test Emmas from our test Hub and returning same to the IPT Hub from the 4 th Sept. • ESBN are engaging with the ISEM Project team around cutover plans and details throughout the month of Sept to ensure a smooth transition at Go-Live • Price Effecting Units will return to ESBN from Eirgrid after ISEM Go-Live, preparation of a detailed work plan is in progress 11 esbnetworks.ie
ESBN I-SEM Programme – Important Cutover Dates MRSO Milestone Settlement Day Start Date End Date No. 1 Final Settlement Day of Meter Data (00:01- Sun 30 09 18 Sun 30 09 18 Sun 30 09 18 24:00) to be entered into SEM Systems 2 First Settlement Day of Meter Data (00:01-24:00) Mon 01 10 18 Mon 01 10 18 Mon 01 10 18 to be entered into I-SEM Systems 3 MRSO input D+1 Data into SEM Systems Sun 30 09 18 Mon 01 10 18 Mon 01 10 18 (00:01-24:00) for Final Time 4 MRSO input D+1 Data into I-SEM Systems Mon 01 10 18 Tue 02 10 18 Tue 02 10 18 (00:01-24:00) for First Time 5 MRSO input D+4 Data into SEM Systems Sun 30 09 18 Thu 04 10 18 Thu 04 10 18 (00:01-24:00) for Final Time 6 MRSO input D+4 Data into I-SEM Systems Mon 01 10 18 Fri 05 10 18 Fri 05 10 18 (00:01-24:00) for First Time 7 MRSO input M+4 Data into SEM Systems Sun 30 09 18 Mon 14 01 19 Mon 14 01 19 (00:01-24:00) for Final Time 8 MRSO input M+4 Data into I-SEM Systems Mon 01 10 18 Tue 15 01 19 Tue 15 01 19 (00:01-24:00) for First Time 9 MRSO input M+13 Data into SEM Systems Sun 30 09 18 Mon 07 10 19 Mon 07 10 19 (00:01-24:00) for Final Time 10 MRSO input M+13 Data into I-SEM Systems Mon 01 10 18 Tue 08 10 19 Tue 08 10 19 (00:01-24:00) for First Time 12 esbnetworks.ie
ESBN I-SEM Programme – Sundry Information • MCR1182 Ver 4.0 is available at this path: https://rmdsie.files.wordpress.com/2017/04/mcr1182-impact-of- i-sem-on-the-retail-market-in-roi.pdf • Q&As from the ESB Networks I-SEM Programme can be accessed via this path: https://rmdservice.com/i-sem-faqs/ • The current List of Distribution Connected Price Effecting Generator MPRNs is available on the RMDS website at this path: https://rmdsie.files.wordpress.com/2014/03/site-specific-distribution-loss-factors- 2017-20181.xlsx • Mailbox for communications with ESB Networks I-SEM Programme is: esbn.isem@esb.ie • External Link: http://www.sem-o.com/isem/Pages/Home.aspx 13 esbnetworks.ie
Thank You Footer
Smart Metering Project – Industry Governance Group (IGG) Update Wednesday 29 th August 2018 SMART Project
Agenda • ESBN SMART Project o Phased Approach o Overview & Milestones • Market Release Schema v12.00.00 o Status o Milestone Plan • ESBN SMART Update o SAP IS-U Unicode Conversion o Market Release Schema v12.00.00 SMART o Market Release Schema v13.00.00 16 esbnetworks.ie
ESBN SMART - Phased Approach Phase 2 Phase 1 Phase 3 250K Smart Meters safely installed by 1 million Smart Meters Remaining Smart December 2020 installed by 2022 Meters installed by end of 2024 • Procure, build & test new solution • Enable remote operation • Two Market Schema releases to facilitate of the service switch in • Gas Meter integration Smart Metering (non -Smart MCRs also incl) Smart Electricity Meters • Daily collection & processing of interval • Commence installation of • Smart Pre-Payment data. gas smart meters services with secure • The opportunity for Suppliers to offer new • In-Home Channel (HAN) remote de- • In-Home Displays for real- Time-of-Use based tariffs energisation/energisation time customer information • Advanced meter alerts & events 2024 2017 2018 2019 2020 2021 2022 2023 Market Release 1 Market Release 2 Market Release 3 Market Release 4 (April 19) (December) (December) (December) 17 esbnetworks.ie
ESBN SMART - Overview & Milestones High Level Scope Planned Go-Live Comment • SAP IS-U Unicode Conversion August Bank Holiday No Market Design 2018 Changes • Market Assurance • Successfully implemented Aug B/H 2018 • Deployment & Logistics Q4 2018 Updates provided at Smart ILG • Market Release v12.00.00 Easter Weekend Significant body of work • MCRs April 2019 • • SMART Enablement for Meter Market Assurance Installation • • Technical Upgrades IPT • AMI Procurement & Enablement Q4 2019 Updates provided at Smart ILG • Deployment Contractor Q4 2020 Updates provided at Smart ILG SMART • Market Release v13.00.00 Dec 2020 Market Assurance • IPT * CoBLCR changes will be raised as required 18 esbnetworks.ie
Market Release v12.00.00 – Status MCR Description Status MCR0175 New Reject Reasons for Address Change Rejection MCR1173 Vulnerable Customer Implementation in ROI of SI 463 MCR1167 Facilitate energy efficiencies in Local Authority Public Lighting MCR1140 Introduction of Eircodes into the Retail Market Design in Ireland MCR1169 Addition of Postal Code to two Downloadable Meter Point Details Files MCR1175 Provide Market Participant Business Reference (MPBusinessReference) for Reading MCR1180 New Registration Default Supplier MCR1183 010 Customer Validation Agreement (NI) ReMCoWG/CDA MCR1154 New Unmetered Tariff for NI ReMCoWG/CDA Other Comment Status • Smart Enablement SAP IS-U Enhancement Pack (8.0) • SMART Enablement for Meter Installation • SAP Hana 19 esbnetworks.ie
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