East of England Ambulance Service NHS Trust CARE HOMES AND EEAST ENGAGEMENT PROGRAMME A&E Operations, Norfolk. April 2015
East of England Ambulance Service NHS Trust A Resident Has a Fall….. • WHAT NEXT? • Do you have a policy or an agreed process? • Have they sustained an injury? • Was the fall caused by a medical collapse? • Would they benefit from being moved (have they been asked/are they able)? • What is an appropriate response? • Do you need some advice?
East of England Ambulance Service NHS Trust How well do you know your Resident/Patient? • Have you got access to resident’s medical history? • NHS number, D.O.B. etc? • What is normal for the resident? • Have they got a D.N.A.C.P.R? • Do they have an “Advance Care Plan”?
East of England Ambulance Service NHS Trust So What Are The Options? • G.P. or Practice Nurse during normal hours. • Community Nursing & Therapy Team. • 111 for advice/visit. • Out of Hours G.P./Nurse. • IS THERE ANY OTHER OPTION?? • 999 – Be with the patient, be ready with any observations. http://www.eastamb.nhs.uk/the-right-call.htm
East of England Ambulance Service NHS Trust What do you have? • What skills/training do your staff have? • Do you have access to routine transport? • What else ?????
East of England Ambulance Service NHS Trust Falls & Falls Prevention What Is Your Understanding of Falls Prevention? What Is Your Policy regarding Fallers?
East of England Ambulance Service NHS Trust Other Possibilities • Lifting Aids ? Mangar – Elk & Camel http://mangar.co.uk/ Level Lifts – RAIZER Patient Lifter http://www.levellifts.co.uk/alternatives-raizer-patient-lifter.html -------------------------- http://www.eastamb.nhs.uk/
East of England Ambulance Service NHS Trust THANK YOU Stuart Pegg e-mail- stuart.pegg@eastamb.nhs.uk East of England Ambulance NHS Trust Norwich Depot Alex Moorhouse Way Longwater Business Estate Norwich NR5 0JT Tel. 01603 271416 Mob. 07921 028991 http://www.eastamb.nhs.uk/
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