Hope you had a good Holiday Weekend! Board of Directors
AUGUST 5-7-2020 Masters of Healthcare 2020 20 20 Annu Annual al Conf Confer eren ence ce CA CANC NCEL ELLE LED D DU DUE E TO O ON ONGO GOIN ING G PAN ANDEMIC DEMIC Watc tch h for or mor more inf e infor orma mation. tion. State Chapters Website: COVID-19 Action Center https://statemgma.m3solutionsllc.com/site_home.cfm For pre-recorded webinars as well as info for next webinar.
I love hearing those words! It takes lots of dedication and practice for a team to execute plays that lead to that touchdown. Yet even with energy, exuberance, tremendous effort, and pinpoint focus many times teams do not make that touchdown. And while the team ruminates on what they might have done that cost them the touchdown, it may have been totally out of their control. Imagine trailing your opponent by 1 point. There’s 24 seconds left in the game. You have a top-notch kicker, who is making a 27-yard field goal attempt. The kick is up… it looks perfect… then a huge gust of wind stops the ball in mid -air, dropping it like a brick to the ground – and just shy of the goalposts. This actually happened on November 19, 1983 and cost Mississippi State the Egg Bowl game, forever after known as the “Wind Bowl.” Mississippi State fans blame Mother Nature for their loss to Ole Miss. While I am not sure we need to blame Mother Nature for 2020, there are plenty of happenings that cause us to constantly remember we are living in interesting times. COVID-19. Murder Hornets. Rioting. All things that remind us we need to learn much more about nature and about people, to understand our universe. To New event date borrow Kyle Adkins words from his MO- MGMA article, “It is clear to all of us that we have too many things going in our lives right now personally and professionally confirmed by to risk pulling our members together at a time like this.” KCI Expo Center for There has been no lack of dedication, energy, effort or focus of the boards of GKC “Caring for the MGMA, NWMO MGMA, KCMPA, and AAPC-KC. Yet similar to Mississippi State, we’re not going to win this game this year. The hard work is not in vain, Kingdom” Symposium though. These groups worked hard to reschedule the symposium for September 22, 2021, using the same game plan – the same theme, venue and speakers where possible. I know the analogy doesn’t fit with football but think of it as a really long Wednesday rain delay. September 22, 2021 On behalf of the associations mentioned above, we wish you safety and good health. We wish you success in your professional life and prosperity for your Watch for details in business. And most of all, thank you for your continued support! early spring . Brad Carney, FACMPE, NWMO MGMA President Kory Barrett, MHSA, RT (R), GKC MGMA President Kerri Craven, KCMPA, Director of Operations Angela Jordan, AAPC of KC, Symposium Coordinator
July ACMPE Update: A Ne Jul New Opportunity Without a doubt these are challenging times. Managing a medical practice is hard enough but now we are dealing with COVID-19, reductions in revenue, changes in care delivery, telemedicine, patient safety concerns, supply chain issues and so much more. Yet in the midst of all the chaos you are leading ; most days without recognition for the job you are doing. Most of you know to become Certified with MGMA there is a requirement for a bachelor’s degree; however, now there is a NEW OPPORTUNITY for you to be recognized for your expertise that does not have an education requirement! MGMA has just introduced ACMPE knowledge certificates. These are targeted at specific topics. The courses are available On Demand and will have a quiz at Tracy Bird the conclusion. ACMPE Forum Once you successfully complete the course you can receive an ACMPE Representative Certificate for that targeted topic. The first offering is Telemedicine. There will be many more topics coming. The Certificates can build on one another with no limit to the number of certificates you can earn. If you would like more information on the ACMPE Certificates, please contact me. Tracy Bird, FACMPE, CPC, CPMA, CEMC Medical Practice Advisors, LLC tbird@medicalpracticeadvisors.com 913-856-0181 913-660-8566
Online webinar tips to follow! If you are interested in more ideas, contact When conducting a webinar, here are some tips from international Nancy Setter-Murphy at https://GuidedInsights.com expert Nancy Setter-Murphy via the Wild Apricot webinar: https://www.guidedinsights.com/services/virtual-teams- training-facilitation-and-coaching/ People are craving conversation and want to see and be with people again. Show them on screen. Webinar attendance is waning due to overuse. Solution is to find Nancy said of late racism is coming up a lot all over the world and innovative new ways to meet online within the online structures. people are talking about it.) Keep engaging viewers with questions every 3-5- minutes, ask Watch for unconscious bias when leading a virtual for their answer or ask them to ponder it, respond in chat. meetings. Make conscious decisions. Watch body language, Don’t’ use slides only - Keep attendees engaged and give breaks facial expressions. Set yourself where only upper chest and head if meeting is long. Discuss each point and shift topic every ten show being mindful of the background. Turn off video before minutes or so. Break into small segments if a large crowd. getting up for a break. Ask a question that gets them involved with that part of the talk. Ask Popcorn Round question(s) that have a one-word answer Companies, NFP and social groups are in a quandary about staying from each participating using chat function. Continual virtual or returning to office setting. Nancy’s experience: Most say they information taxes the brain. are going to remain virtual and get out of big office buildings. Use split screen. With slides on side. Use hands-up feature. Senior leaders vs. young members. Honor the wisdom of seniors and Use demos, surveys, and short videos. focus on their experience; glean ideas and new skills from the Use video option to show images (not just names) if possible. young. Imaging what the group feels like from their perspective. Important for speaker, especially to see them for their reactions. Use hearing impaired closed captioning when available. Joining: Members coming in during the pandemic is very touchy and a Cut and paste instructions for the meeting in the chat area ahead murky area. Find a tempting reason to join. Not for profits are really of time for attendees. hurting. Engage the membership by asking them “What do you want?” Best times for virtual meetings: Breakfast or lunch is best. Happy “What do you need?” Ask all sorts of questions to understand what hour 7-8pm after dinnertime. they are feeling around the association or business. Focus on the Use of meeting sponsors: give 3-4 minutes to share tops at start positive only. Find donations or sponsors to help NFPs. or middle of event (be clear on the amount of time with sponsor). Can use a short video or a talk. Never schedule for end If someone speaks too long or dominates the meeting: Thank them for of webinar. If people know the pattern, they will log out before their insight as you interrupt them. Honor that person, flatter their event ends. Mention the sponsor in the wrap-up. And be sure to ego, slowly move on to next speaker as you show your appreciation for follow up with sponsor. what they shared. Stay away from politics. Hardest thing as a moderator: Managing dis-functional behavior on a Ask about experiences, feelings and thoughts, advantages and webinar carefully. Always deal with it positively. disadvantages when applicable.
"OSHA/CDC Webinar Recap” Are Your Methods Working? On June 9, Ashli Gill presented a thorough overview of regulatory compliance, risk management and safety programs. She gave an in-depth overview of OSHA and what it covers from bloodborne pathogens to workplace conditions, to knowing our rights as employees, managers and business owners. Ashli Gill, MBA She covered PPE and OSHA General Standard for Emergency Action Plans, critical policies and procedures, exposure control plan, the infection disease process and much more. Ashli presented a non-stop hour full of rules and regulations, with personal experiences shared, on numerous topics Excellence in Practice, L.L.C. offers products contained in her slide deck. Her program was and services for every health care provider. comprehensive and extremely informative. All packages are specifically designed to meet the exact needs of your practice with offerings that range anywhere from a la Ashli’s program slides have been posted on Resource page carte forms to comprehensive new or existing practice set up. of website for future reference and is available now at: https://nwmomgma.wildapricot.org/resources/PROGRAMS%20MONTHLY%2 https://www.excellenceinpractice.net/ 0SPEAKERS%20INFO/OSHA%20CDC%20NWM%20MGMA%20PDF.pdf
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