AOC meeting 3 April 2018 Agenda Welcome Minute from last meeting - PowerPoint PPT Presentation

1 AOC meeting 3 April 2018

Agenda  Welcome  Minute from last meeting  Reports from sub-committees  Information from CPH including updates on following issues:  Safety by Dorte Nygaard  Security CSC update by Johnnie Müller  Strike/Lock-out by Kristian Durhuus  SLA by Louise Brix-Hansen  Police: What is the practice by the police if there is a problem with a passenger aboard foreign aircraft on landing?  Staff Food Truck status by Joachim Nielsen, IFKL  Miscellaneous 2

Flight Safety at Kastrup EKCH Be Comply Share your responsible with rules concerns We respect persons who report their involvement in safety occurrences. We treat such reports confidentially and protect personal information at all times. CPH Safety & Crisis Management (SCM) March 2018 Report

Runway incursion 1 reported runway incursion involving aircraft in March; 1 late report of such incident involving aircraft in February. Both runway incursions involved inactive runway and are therefore not classified as severe incidents. However, SCM and Naviair, in collaboration with involved airlines if possible, investigate every reported runway incursion in order to learn about the potential causes. Total reported Absolute number per type of operation

Crossing of illuminated stopbar 1 late report from February of a vehicle crossing an illuminated stopbar with ATC clearance. 2 reported crossings in March, both involving vehicles Total reported Absolute number per type of operation

Incursion in front of/behind moving aircraft Figure 1: Increasing trend indicates the awareness of reporting such event; Figure 2: No significant increasing trend. No incursions requiring avoiding action reported in March. Total reported Avoiding action Figure 2 Figure 1

Aircraft damage on ground 1 reported aircraft damage due to malfunction in passenger bridge in March. Incident investigation is ongoing. Total reported to CPH Absolute number per type of operation

Improper Aircraft parking 0 reported for March. The decreased number of reports for the recent months might be caused by a possible malfunction in the reporting system. SCM is currently investigating this concern. Total reported Reported per Aircraft Stand Type DGS: meaning pilot follows electronic dock station when taxiing a/c onto stand. Marshaller: meaning pilot is guided by CPH marshaller when taxiing a/c onto stand. Centreline/stop marking: meaning pilot follows day markings on ground when taxiing a/c onto stand.

CNS/ATM SCM and ATM department are working on improving the presentation form of CNS/ATM related safety data. Therefore, no trend and analysis will be displayed for the moment. CNS/ATM system Support system to CNS/ATM system (power supply, network, etc.) Minor safety consequences: Minor safety consequences:  Stopbar on TWY B3 failed to perform according  The entire eastern area of the aerodrome was to design specifications. Reason being a faulty affected by a failure on the main power supply track in ASMCGS causing repeated examples due to a malfunctioning transformer on 2 March of re-illumination of the stopbar notwithstanding 2018. the fact, that no object had actually passed it The failure of the main power supply affected after TWR turned it off to allow an object to some aeronautical instruments very shortly cross. whilst shifting to back-up power. To our IT is investigating causes together with the knowledle, instruments affected were: radar contractor of the system. east, approach lights for RWY 30 and all ILS stations

Self-reporting of safety occurrences 11 out of 12 self-reportable events were reported by the involved person. No significant variation in trend development. Aerodrome area related CNS related self-reporting (runway incursion, damage on ground and movement in front of/behind moving aircraft) (reporting of human factors that (can) lead to safety-concerns)  Nothing reported for this month.

Birdstrikes 1 out of 4 birdstrikes this month were reported by pilots. 1 birdstrike involved Rough-legged buzzard and 3 involved Short-eared Owl. One of the long-term Wildlife Hazard Management efforts to reduce the number of collisions with both Short-eared owls and rough-legged buzzards, is reseeding of the grass areas Airside, to reduce food availability (mice and small rodents). Total birdstrikes* High risk birdstrikes* *Species of collision bird has been identified

Contact us at CPH Safety & Crisis Management (SCM)  Having any safety related observation, concern or improvement idea? Report via:  Intranet (link)  Internet (www.cph.dk/b2b/safety)  Planning any change to procedure/process, equipment or infrastructure? Contact us via Risikovurdering@cph.dk  Generally safety related questions: Contact us via Safety@cph.dk

Agenda  Welcome  Minute from last meeting  Reports from sub-committees  Information from CPH including updates on following issues:  Safety by Dorte Nygaard  Security CSC update by Johnnie Müller  Strike/Lock-out by Kristian Durhuus  SLA by Louise Brix-Hansen  Police: What is the practice by the police if there is a problem with a passenger aboard foreign aircraft on landing?  Staff Food Truck status by Joachim Nielsen, IFKL  Miscellaneous 13

14 Security update – 3 rd April by/Johnnie Müller

15  Update from Security  CSC Performance report week 10 - 13 15

Performance report week 10 - 13 * Week 13 Express, issues with the BLIP measurement at lane 1 16 3

Agenda  Welcome  Minute from last meeting  Reports from sub-committees  Information from CPH including updates on following issues:  Safety by Dorte Nygaard  Security CSC update by Johnnie Müller  Strike/Lock-out by Kristian Durhuus  SLA by Louise Brix-Hansen  Police: What is the practice by the police if there is a problem with a passenger aboard foreign aircraft on landing?  Staff Food Truck status by Joachim Nielsen, IFKL  Miscellaneous 17

Agenda  Welcome  Minute from last meeting  Reports from sub-committees  Information from CPH including updates on following issues:  Safety by Dorte Nygaard  Security CSC update by Johnnie Müller  Strike/Lock-out by Kristian Durhuus  SLA by Louise Brix-Hansen  Police: What is the practice by the police if there is a problem with a passenger aboard foreign aircraft on landing?  Staff Food Truck status by Joachim Nielsen, IFKL  Miscellaneous 18

19  Service Level Agreement Performance Update 3 April 2018 Week 2-11

Departure - CPH  CSC in peak (<15 min. 90%): Performed above target all weeks  CSC all day (<20 min. 99%): Performed above target all weeks  Major Emergency Procedure: No calls during the period  Check-in Take Away Time in peak: Performed above target all weeks  Baggage outbound (20 min. Before STD 96%) : Performed above target all weeks  Availability - self-service bagdrop application (> = 99%) : Performed above target all weeks 20 Service Level Agreement | Performance update | Jan-Mar

Departure - Airlines  Check-in waiting time (< 15 min. 90%):  SGH, CFS and Menzies performing above targets all weeks.  Aviator performance was below target all weeks. 21 Service Level Agreement | Performance update | Jan-Mar

Turnaround / Arrival - CPH  Baggage transfer (0% points according to starting point): Performed above targets all weeks  Stand Functionality (> = 95%): Performed above target all but one week  Baggage inbound off-loading in peak: Performed above target all but one week 22 Service Level Agreement | Performance update | Jan-Mar

Turnaround - Airlines  Baggage transfer from on-block to barcode read (< -3% points according to starting point):  SGH and Aviator performance above target all weeks  Menzies performance above target all but two weeks 23 Service Level Agreement | Performance update | Jan-Mar

Arrival - Airlines  Baggage arrival first bag (< 25 min. 95%):  Aviator, SGH and Menzies struggled to meet targets. CFS performed below target two weeks  Baggage arrival last bag narrow body (< 30 min. 90%):  CFS performed above target, whereas SGH, Menzies and Aviator had challenges in meeting targets  Baggage arrival last bag wide body (< 50 min. 90%):  SGH performed above target most weeks, Menzies met targets in four out of ten weeks, and Aviator was unable to meet target 24 Service Level Agreement | Performance update | Jan-Mar

Agenda  Welcome  Minute from last meeting  Reports from sub-committees  Information from CPH including updates on following issues:  Safety by Dorte Nygaard  Security CSC update by Johnnie Müller  Strike/Lock-out by Kristian Durhuus  SLA by Louise Brix-Hansen  Police: What is the practice by the police if there is a problem with a passenger aboard foreign aircraft on landing?  Staff Food Truck status by Joachim Nielsen, IFKL  Miscellaneous 25

IFKL Staff Catering