Whats inside? INTRODUCTION Background, Problem Statement, - PowerPoint PPT Presentation

What’s inside?

INTRODUCTION Background, Problem Statement, Objective, Benefit, Boundaries & Assumption #1

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• Founded in 1991 as a professional service Development Opportunities of PKG’s Knowledge Management Development Opportunities of PKG’s Knowledge Management Rank Enterprise Score Finalist 1418 employees = 42.5% firms with a mission to “ enable greatness in 1 Design the strategy of knowledge culture formation of PT. 1 Design the strategy of knowledge culture formation of PT. 1 PT. Pertamina (Persero) 640.5 1 Creating an enterprise knowledge-driven culture Petrokimia Gresik Petrokimia Gresik 2 PT. United Tractors Tbk. 630 people and organizations everywhere ” Developing knowledge workers through senior 2 Enhancement senior management leadership in knowledge worker 2 Enhancement senior management leadership in knowledge worker 2 management leadership developing process 3 BINUS University 615.3 developing process • Handles a cross section of multinational, Delivering knowledge-based 4 PT. Telekomunikasi Indonesia Tbk. 612.7 3 Development of COP (Community of Practice) program or sharing 3 Development of COP (Community of Practice) program or sharing 3 products/services/solutions national and government institutions activity which is involve leader of senior management activity which is involve leader of senior management 5 PT. Astra Honda Motor 610 4 Maximizing enterprise intellectual capital 4 Development of learning organizational culture besides training and 4 Development of learning organizational culture besides training and across the country 6 PT. Rekayasa Industri 593.3 Creating an environment for collaborative knowledge workshop such as Project Retrospective workshop such as Project Retrospective 5 sharing 7 PT. Tiga Raksa Satria Tbk. 587.6 • Has several events, one of them named as 5 Development determination system and search expertise 5 Development determination system and search expertise 6 Creating a learning organization PT. Adira Dinamika Multi Finance Design capturing knowledge program from expertise and employee Design capturing knowledge program from expertise and employee MAKE (Most Admired Knowledge Define the critical 7 Delivering value based on customer knowledge 8 579. 6 who will be facing the retirement to enrich company’s intellectual 6 who will be facing the retirement to enrich company’s intellectual Tbk. capital capital Transforming enterprise knowledge into shareholder knowledge based on Enterprise) Study 8 PT. Bank Negara Indonesia (Persero value 7 Redesign portal KM interface become more attractive and 7 Redesign portal KM interface become more attractive and expertise 9 577 appropriate appropriate Tbk. 8 Align the KM activity with employee’s career path 8 Align the KM activity with employee’s career path 543.5

This research is aiming to identify the critical knowledge in term of knowledge management activity readiness. For the critical knowledge itself, there will be a selected criterion. 1.2

Define the critical unit as assessment object Define the criterion for critical knowledge Identify the critical knowledge 1.3

The object used is PT. Petrokimia Gresik, not included subsidiary or Joint Venture Company. The departments used as an object is Departemen Produksi IIA Criterion for critical knowledge suggested is based on in-depth interviews and brainstorming between company’s employees and author The time period in data collecting is started from May2015 until June 2015 1.4

2. There is no increasing or decreasing of employee in related department used as data collecting 3. 1. There is no There is no changing in changing in business company’s process of structure Departemen organization and Produksi IIA company’s strategic business 1.5

LITERATURE REVIEW Knowledge, Knowledge Assest, KM, Knowledge Mapping, Knowledge Assest Map, Questionnaire, AHP , OMAX #2

“Knowledge as the whole set of insight, experience, and procedures that are considered correct and true and that, therefore, guide the thoughts, behavior, and communication people” (Liebowitz and wilcox in Elias M. Awad, 2004 ) 2 types of knowledge The definition of knowledge is very much depends on content. 2.1

Knowledge Assets Categories Knowledge assets represent the foundation of a company’s capabilities 2.2

Knowledge Management Framework The definition of knowledge management is also depends on content. 2.3

Knowledge Audit Components = a qualitative evaluation into an organization’s knowledge ‘health’ Knowledge Audit Components Based on the lecturer I took in KM, there are 13 method used to audit the KM 2.4

Type of Knowledge Objects Subject, purpose It consist of mechanisms enabling Location organizations to identify their Format knowledge assets, their inter relations Explicit Knowledge Ownership and needed knowledge to fulfill development plans . Provides a Users framework that allows organizations to Access right identify the critical knowledge areas or their company. Expertise, skill, experience Location, accessability, contact Tacit Knowledge Knowledge Asset Map address Relationships/networks Tacit organizational process The people worth the internal 15 knowledge mapping techniques knowledge processing knowledge Explicit organizational process Codified organizational process knowledge knowledge Illustration of knowledge mapping 2.5

4 function of questionnaire: 1. To gather information as a basis for the preparation of a permanent record. 2. To ensure the validity of the information obtained by other methods. 3. Making the program evaluation guidance 4. To take sampling attitude / opinion of the respondents 2.6

• Dealing with complex decision making • Set priorities and make the best decision 1. Computing the vector of criteria weights 2. Computing the matrix of options scores 3. Ranking the options Value of a jk Interpretation 1 j and k are equally important 3 j is slighty more important than k 5 j is more important than k 7 j is strongly more important than k 9 j is absolutely more important than k 2.7

Partial productivity measurement system developed to monitor the productivity of each This model has been developed by part company with the appropriate criteria (Avianda et al., 2014) Dr. James L. Riggs 2.8

METHODOLOGY Problem identification and formulation stage Data collection stage Data processing stage Analysis and result interpretation stage Conclusion and recommendation stage #3

START Brainstorming (the problem happens on Divisi KM PT. Petrokimia Gresik) Determine the problem formulation, and objectives of research • Literature study is done to support the research in term of enriching the knowledge from theoretical perspective • The field study is done to deeply understand about the condition happen in Divisi KM by direct observing and interviewing 3.1

Phonska Determine the scope of Production IIA Department and SP-36 department for the research The criterion:  Personal factor (education level, position Determine the expertise for level) every job desk in related  Employee work period factor department  Retirement period factor Capture the existing knowledge assets in related department 3.2

Define the criteria for Adequacy test, Validity test, critical knowledge Realibility test Assess the knowledge Validate using OMAX 3.3

Result analysis and Analyze the decision making interpretation taken Conclusion and recommendation 3.4

DATA COLLECTION AND PROCESS Company profile Units determination Expertise Determination Activity and Knowledge in Selected Units Critical Knowledge Criteria Determination #4 Critical knowledge OMAX Knowledge Mapping