Team Assignment Process Improvement MSD P18711: Beths Favorite Team - PowerPoint PPT Presentation

Team Assignment Process Improvement MSD P18711: Beth’s Favorite Team Problem Definition Review Madeline Galvin Joseph Yeiter Ann Brautigam

Agenda ● Project Team ● Project Background ● Problem Statement & Deliverables ● Stakeholders ● Current State ● Use Cases ● Customer Requirements ● Engineering Requirements ● Project Plan ● Risk Management ● Next Steps

Project Team ● Madeline Galvin ○ Project Manager ○ ISE Dual Degree - 5th Year ● Joseph Yeiter ○ Industrial & Systems Engineering - 4th Year ● Ann (Lissa) Brautigam ○ Industrial & Systems Engineering - 4th Year

Project Background ● Spring and Fall Semester MSD Team Assignments made each year ● Multiple MSD staff members complete Team Assignments over multiple weeks ● Pre-course survey sent out to students to gather data ● Number of students enrolled in KGCOE has been increasing over the years ● As more students need to be assigned to projects, the number of constraints to complete Team Assignments increases ● Some students remain unassigned to projects and projects remain incomplete

Problem Statement & Deliverables ● Improve the Team Assignment process by: ○ Increasing efficiency ○ Limiting assignment errors ○ Maintaining or improving the current level of assignment success ● Revamp the pre-course student survey to streamline results collection ● Prioritize project selection criteria ● Deliverables ○ Prototype of system for Spring Semester assignments ○ Data and analysis from test run ○ Final Team Assignment system ○ Operator's manual to guide use of program ○ Presentation at Imagine RIT

Stakeholders ● Elizabeth Debartolo ○ Director of MSD & Project Sponsor ● Christine Fisher ○ MSD Program Coordinator ● Edward Hanzlik ○ MSD Program Manager ● John Kaemmerlen ○ Project Guide ● MSD Guides ● MSD Student Employees ● MSD Students

Current State

Use Cases Students add or drop MSD after the pre-course survey is sent out

Use Cases Projects need to be dropped or added after Team Assignment process begins

Customer Requirements ID Requirement Importance 1 Improve the current Team Assignment selection process High 2 Update the current MSD Pre-Course Survey to support process improvement High 3 Improve the issue resolution process of student enrollment changes Medium 4 Improve the issue resolution process of project proposal changes Medium 5 Incorporate selection criteria that is currently being used in Team Assignments High 6 Incorporate additional selection criteria that is not currently being used in assignments Low 7 Maintain the current level of Team Assignment success Medium 8 Improve student satisfaction of Team Assignments Medium 9 Eliminate missed students in assignment process Medium 10 Create a reliable system with repeatable results Medium 11 Reduce time taken to do full student assignment process Medium 12 Decrease the number of manual steps in the assignment process Medium

Engineering Requirements ID Requirement Importance Measurement 1 Increase system verification 9 Frequency of data refreshes 2 Reduce students without a project 9 Students Missed 3 Increase student satisfaction 3 Number of students assigned to prefered projects 4 User friendly 3 Time taken to learn 5 Reliable and repeatable results 3 Number of errors/malfunctions 6 Decrease processing time 9 Time taken to complete each process step Number of constraints used to create team 7 Enable process to incorporate multiple constraints 9 assignments 8 Increase effectiveness/usefulness of pre-course survey 3 Number of non-free-text survey questions 9 Ability to modify completed team assignments with new projects 3 Time taken to add a project 10 Ability to modify completed team assignments with dropped projects 3 Time taken to remove a project 11 Ability to modify completed team assignments with added students 3 Time taken to add a student 12 Ability to modify completed team assignments with dropped students 3 Time taken to remove a student

Project Plan

Risk Management ● The new process produces team assignments which are worse than if they were created using the original manual process ● Lack of data sets available to test the new process ● System is not responsive to last minute issues in the Team Assignment process

Next Steps ● Present to ISE faculty ● Analyze possible solutions from ISE faculty ● Collect student satisfaction data by comparing students top project choices with actual project assignments ● Complete benchmarking research of similar systems used on and off campus

Thank You