T ukwila Po o l Administra tive & Pro g ra m Asse ssme nt - PowerPoint PPT Presentation

T ukwila Po o l Administra tive & Pro g ra m Asse ssme nt fo r the T ukwila Me tro po lita n Pa rk Distric t Whtwthe K e vin & K a re n Jo hnsto n, thhe o o o T he K J De sig n T e a m o o l

Intr oduc tion to the KJ De sign T e am • K e vin M. Jo hnsto n, MS • K a re n L Jo hnsto n • Aq ua tic Mg t • Aq ua tic Mg t E xpe rie nc e E xpe rie nc e • Pa st Pre side nt o f the • NRPA AF O I nstruc to r NRPA Aq ua tic Bra nc h • E duc a tio n & • NRPA AF O I nstruc to r c e rtific a tio ns • Adva nc e d de g re e s & • Co nsulting c e rtific a tio n • Unive rsity F a c ulty • Co nsulting

T he Sc ope of Our Wor k • T he sc o pe o f wo rk ha s two ma jo r c o mpo ne nts: • Po o l Ope ra tio ns & Pro g ra mming • MPD Mo de l o f Go ve rna nc e Co mpa riso n

T he Pur pose of Our Wor k • T he purpo se o f the a na lysis is to de te rmine b o th sho rt te rm, lo ng te rm dire c tio n & a re a s fo r impro ve me nt tha t sho uld b e the distric t fo c us a nd inte g ra te d into the distric t’ s stra te g ic pla n. T his e va lua tio n is a pra c tic a l & he lpful a sse ssme nt o f the c urre nt pro g ra ms & a dministra tio n o f the distric t fo r the a q ua tic fa c ility.

One o f o ur a sse ssme nt finding s sho uld b e sta te d up fro nt: • E ve r yone One He r e Wa nts the Pool to E xc e l & Do Re a lly We ll… • & So Do We • We ne e d to tha nk: • ST P, T PAC, T ukwila P&R Sta ff (pa rt time & full time ), the po o l’ s life g ua rd s & instruc to rs tha t we c o nta c te d o r c o nta c te d us, & d o ze ns o f g ue sts whic h we inte rvie we d .

T he Wor k We Do Alwa ys a fa c to r o f o ur b a c kg ro und & e xpe rie nc e s • E xc e lle nt Re c o mme nda tio ns • Purpo se ful Ma na g e me nt

Re ality Che c k • Our wo rk is o nly a s g o o d a s the info rma tio n we ha d the o ppo rtunity to e xplo re ! • Re a lize tha t trying to se e k o ut a d isg runtle d g ue st is no t a ll tha t a c hie va b le . With tha t b e ing sa id , we we re ple a se d with o ur e ffo rt o ve r a thre e d a y pe rio d o f time . It g a ve us a sna p sho t o f yo ur c urre nt o pe ra tio n. It wa s no t a c o mple te c o mmunity a sse ssme nt b ut a wind o w into yo ur c urre nt c o nd itio ns.

Mainte nanc e Are a s fo r I mpro ve me nt • Cle a nline ss: • T he re a re c ha lle ng e s with the ne w de c k surfa c e s • L o c ke r ro o m flo o rs we re n’ t a s c le a n a s the y sho uld b e during the o pe ra tio na l da y • Ope ra tio na lly, mixing the we t & dry tra ffic is a n issue ; stre e t sho e s o n the po o l de c k is a mino r c o de vio la tio n • L ig hting : • L ig hting o ve r the po o l is b e lo w the re q uire me nts o f the WAC

Mainte nanc e Are a s fo r I mpro ve me nt • Po o l Co ve rs • Spe e d o f pulling the c o ve rs o n & o ff • Ma inte na nc e c o sts: • Altho ug h the po o l is ne wly re no va te d, c o sts will sta rt piling up so o ne r tha n yo u think • T he Ba sic s • T o ile t pa pe r wa s missing (mo re tha n o nc e ) • Ditto fo r the pa pe r to we ls

Mainte nanc e T he Go o d • Ne w surfa c e s, e q uipme nt & po o l stuff • Co ntro ls o f the HVAC & po o l syste ms • Co mpe te nt c e rtifie d o pe ra to rs o n sta ff • T he inte rio r is fre sh & ne w • T he e xte rio r o f the b uilding lo o ke d g re a t

Mainte nanc e Our Re c o mme nda tio ns • Cle a nline ss • Sc rub b ing , c he c k lists & sta ff wa lk thro ug hs • Se pa ra ting o ut the we t & d ry tra ffic , physic a lly with sta nc hio ns & utilizing the two e ntra nc e po ints fro m the lo b b y. • Multiple mid -d a y c le a ning – a b ro o m b rig a d e • T he Ba sic s • Multiple ro ll d ispe nse rs a nd ro utine wa lk thro ug hs • L ig hting • Mo re Pre ssure o n Mc K instry • Sa ving fo r the future • E sta b lishing a re vo lving e q uipme nt fund so o ne r ra the r tha n la te r, b a se d o n the life e xpe c ta nc ie s o f a ll surfa c e s & e q uipme nt wo uld b e wise .

Ope r ational Issue s Are a s fo r I mpro ve me nt • L a c k o f supe rvisio n o f life g ua rds o n the we e ke nd & e ve ning s • L a c k o f a c o mpre he nsive ma rke ting pla n & a de q ua te funds to imple me nt it • Pa rt time life g ua rd wa g e s a re lo w c o mpa re d to Se a ttle & surro unding po o ls • Sub sidy le ve ls a s a pe rc e nta g e o f the o pe ra tio ns

Ope r ational Issue s Are a s fo r I mpro ve me nt • L a c k o f tra ining & tra ve l b udg e t fo r the sta ff, pa rtic ula rly full time to a llo w fo r the m to sta y c urre nt in the ir fie ld • No e va lua tio n o f the pro g ra ms b y the pa rtic ipa nts o r the ir c a re g ive rs • Mo re la p time & fitne ss spa c e a va ila b le • E nsuring the slide is o pe ra tio na l & time is a va ila b le fo r its use

Ope r ational Issue s T he Go o d • T he po o l is we ll a tte nde d & ha s a n unb e lie va b le c ro ss se c tio n o f the c o mmunity using this po o l • F ull-time sa la rie s • E xisting syste ms tha t a re kno wn b y the c urre nt o pe ra to rs • Sug g e stio n b o x • Sc ho la rship pro g ra ms

Ope r ational Issue s T he Go o d • Re c e nt g ra nt re c e ive d • Ne w sc ho o l pro g ra ms sta rte d this ye a r • L e sso n & g ua rd me nto r pro g ra m fo r future e mplo ye e s • Swim le sso ns – a ny le ve l a t a ny time

Ope r ational Issue s Our Re c o mme nda tio ns • T he 4P’ s o f ma rke ting : • Pro duc t, pla c e , pric e , & pro mo tio n • I mple me nt a c o mpre he nsive ma rke ting pla n • Me mb e rship b a se d a ppro a c he s • T he re is so me thing to b e sa id fo r b e ing a c a rd c a rrying me mb e r! • Re duc e d me mb e rship ra te s & inc re a se d sing le a dmissio n • E nte rprise F unds = Budg e t I nc e ntive s • Re ve nue & c o st c o ntro l

Ope r ational Issue s Our Re c o mme nda tio ns • Pa rt T ime Supe rviso rs • He a d L ife g ua rd • We e ke nd & e ve ning ma na g e r • De fine Spa c e Use • L a p & F itne ss Spa c e • Sig na g e fo r pro g ra m spa c e • Spe c ta to rs & no n-pa rtic ipa nts in the g a lle ry • Org a nize E mplo ye e Spa c e • Bo o kshe lve s mo unte d o n wa lls a b o ve de sks • Utilize hig h spa c e s fo r stuff in b re a k ro o m

Ope r ational Issue s Our Re c o mme nda tio ns • T e c hno lo g y • Whe nT o Wo rk.c o m • L a ng ua g e inte rpre te r fo r e va lua tio n a nd fo rms • Co nside r wi-fi in the g a lle ry • I nstruc to r tra ining fo r le sso ns

E xe c utive Dir e c tor T he I de a l E xe c utive Dire c to r • Purpo se fo r hiring a n E D must b e c le a rly de fine d • Pa id po sitio n to do the b idding o f the MPD c o mmissio ne rs • Bridg e the g a p b e twe e n the 3 rd pa rt o pe ra to rs & c o mmissio ne rs • Re turn o n yo ur inve stme nt • Whe n hire d, c a n me tric s b e in pla c e fo r inc e ntivize d pa y? • Ho w will yo u me a sure pe rfo rma nc e ?

E xe c utive Dir e c tor Spe c ific I ssue s • We b e lie ve yo u will ha ve a diffic ult time finding a n E D who me e ts yo ur ne e ds, pa rtic ula rly if the E D is o nly ha lf time . • Whe re is the pro po se d jo b lo c a tio n? • Wha t is fa c e time re q uire me nt with the pub lic , a dviso ry c o mmitte e s, 3 rd pa rty o pe ra to r, a nd c o mmissio ne rs?

E xe c utive Dir e c tor Our Re c o mme nda tio ns • Study the E D o ptio n furthe r • Allo w c urre nt o pe ra to r to a ddre ss o ur re c o mme nda tio ns • T a ke a wa y the unpre dic ta b le future in the sho rt run • Anxie ty a ro und the E D & c ha ng e s to the o pe ra tio n.

Gove r nanc e Brie f Outline o f the Style s • T he re a re thre e type s o f g o ve rna nc e style s: pub lic , no n-pro fit a nd priva te fo r pro fit o pe ra tio ns. • By c o mb ining a pub lic e ntity with the no n- pro fit o r fo r-pro fit a g e nc y, a pub lic -priva te pa rtne rship re sults. • T he thre e type s o f o rg a niza tio ns tha t pro vide re c re a tio n se rvic e s va ry b a se d o n the ir philo so phic a l o rie nta tio n.

Gove r nanc e Pub lic • T he g re a te st po we r o f g o ve rnme nt is to ta x the pub lic fo r the a ltruistic purpo se s o f se rving the c o mmo n g o o d. • T he T ukwila MPD do e s e xa c tly tha t! • Pub lic po o ls pla y a n impo rta nt ro le in pub lic sa fe ty pa rtic ula rly a s it re la te s to dro wning pre ve ntio n.

Gove r nanc e Pub lic • City, Co unty, & Sta te munic ipa l g o ve rnme nt • Spe c ia l Distric ts • P&R Distric ts • Me tro po lita n Pa rks Distric t • F a c ility Distric t • Sc ho o l Distric ts

Gove r nanc e No n-pro fit • Simila r to pub lic a g e nc ie s, no n-pro fits ha ve a n a ltruistic a ppro a c h witho ut the a b ility to ta x the pub lic • T he y g e ne ra te suppo rt thro ug h ta x de duc ta b le do na tio ns to a c hie ve the ir missio n