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3/11/2018 Managing Problem Behavior Bill Leaming and Joe Dietrich Pupil Management A school bus driver is not alone when it comes to solving discipline problems, but he/she may be alone when a disturbance occurs . 1 3/11/2018 Shared


  1. 3/11/2018 Managing Problem Behavior Bill Leaming and Joe Dietrich Pupil Management A school bus driver is not alone when it comes to solving discipline problems, but he/she may be alone when a disturbance occurs . 1

  2. 3/11/2018 Shared Responsibility • Each group should communicate both needs and problems in order to find solutions Objectives • How to prevent many problem behaviors from occurring • How to set limits with students who are not following the bus rules • How your own attitude affects the behavior of students • How to be more confident and more successful in your attempts to address challenging behavior Training That Teachers Receive Tier 1: Universal Level Rules Routines Praise Misbehavior Engagement Tier 2: Secondary Level of Intervention Manage the physical classroom environment Motivate students to follow the rules Use the least intrusive means to halt budding misbehavior Involve parents and the school community Attend to social/cultural/emotional factors that affect social climate Tier 3: Tertiary Level Interventions developed through school psychologists 2

  3. 3/11/2018 Training That School Bus Drivers Receive School Bus Drivers’ Jobs • Primary responsibility is to transport kids safely from one place to another • Success depends on 3 influences – Student behavior – The driver’s interactions with students – Defensive driving techniques Why Do Children Misbehave? • Power and control over their environment • Attention – not every kid needs attention • Revenge – hurt feelings/getting back 3

  4. 3/11/2018 Students • Students are young people in periods of physical and emotional development • Need help understanding what acceptable and appropriate behavior on a bus is • Students need to learn how to control their actions • When they act out, they distract the driver putting everyone at risk. What Kind of Driver Are You? 4

  5. 3/11/2018 What is Assertive Discipline? • It involves a high level of driver control on the bus. It is also called the "take-control" approach to student management, as the driver controls his/her environment in a firm but positive manner. The approach maintains that school bus drivers must establish rules and directions that clearly define the limits of acceptable and unacceptable student behavior, teach these rules and directions, and ask for assistance from parents and/or administrators when support is needed in handling the behavior of students. What is Assertive Discipline? • The underlying goal of assertive discipline is to allow school bus drivers to engage in safe driving principles uninterrupted by student behavior. What is Assertive Discipline? • Part of this approach is developing a clear discipline plan that consists of rules which students must follow at all times • Positive recognition that students will receive for following the rules • Consequences that result when students choose not to follow the rules. These consequences should escalate when a student breaks the rules more than once in the same day. But (except in unusual circumstances) the slate starts anew the next day. 5

  6. 3/11/2018 What is Assertive Discipline? Assumptions of this approach include: • Students will misbehave. • Students must be forced to comply with rules. • Drivers have needs, wants and feelings and the right to drive the bus without interruption by students misbehaving. • Punishment will make students avoid breaking rules and positive reinforcement will encourage good behavior. Assertive Bus Driver • I will not allow you to behave like this on my bus • I will not drive any further until everyone stops yelling and gets into their seats. Characteristics • They are the boss on the bus • They say what they mean and mean what they say • They clearly and firmly tell students exactly how they want them to behave • They stay calm and use a normal tone of voice • They have a plan of action when students don’t behave • They reward students who do behave 6

  7. 3/11/2018 Hostile Bus Driver • You kids make me sick, Get into your seats and shut up, now! • If I have to tell you one more time I’m stopping the bus and throwing all of you out. • You kids are a bunch of dummies. • Can’t any of you behave? You act like you were raised by wolves. Nonassertive Driver • Can’t you kids behave? • For the third time, please, won’t you sit down? • It’s so noisy in here. I just can’t handle teenagers. • I wish these kids would stop making such a racket. Preventing Problem Behavior • List 3 of the discipline challenges a school bus driver faces on a daily basis 7

  8. 3/11/2018 Preventing Problem Behavior • How might a bus driver’s approach to these challenges impact a potential crisis? Preventing Problem Behavior • Three simple strategies you can use to prevent difficult behaviors from happening in the first place 1. Get to Know Your Students 8

  9. 3/11/2018 Preventing Problem Behavior 2. Establish rules/expectations - Post simple and positive rules - Go over rules and revisit frequently - Treat students as you would be treated Preventing Problem Behavior 1. Get to Know Your Students 2. Establish Expections 3. Be A Positive Role Model - Be friendly and polite - Demonstrate the behavior that you would like to see; “Please”, “Thank You”, etc. - Compliment them when they behave well Preventing Problem Behaviors • The first step when intervening is to identify the individual’s level of behavior • Three levels or categories of behaviors – First is the Anxiety Level • Pacing • Finger drumming • Wringing of hands • Staring 9

  10. 3/11/2018 Preventing Problem Behavior • Respond Effectively to Problem Behavior – Keep problem behavior from escalating – Be proactive, not reactive • Anxiety Level – Be Supportive – Invite the student to sit next to you – Create a distraction or redirect – Others??? Preventing Problem Behavior • Second Level is Defensive Behavior – This is the beginning stage of loss of rationality • Becomes belligerent and challenges authority • Refuses to comply with the rules • Very resistant 10

  11. 3/11/2018 Preventing Problem Behavior • Verbal Escalation Continuum – Questioning – Refusal – Release – Intimidation – Tension Reduction Preventing Problem Behavior • Directive Responses to Defensive Behaviors – Five-Step Approach to Setting Limits • Explain which behavior is inappropriate – be specific • Explain why the behavior is inappropriate – don’t assume they know • Give reasonable choices with consequences • Allow “wait” time – may seem like ultimatum • Enforce the consequence 11

  12. 3/11/2018 What Would You Do? Preventing Problem Behavior • Third Level is the Acting-Out Person • Notify dispatch • Provide your location • Pull off to a safe area • Stop and secure the bus • Stand up • Use a distraction • Tell students near fight to stay clear • Order combatants to stop fighting • Know and follow district policies 12

  13. 3/11/2018 Ohio Revised Code 3319.41 (C),”Persons employed or engaged as teachers, principals, or administrators in a school, whether public or private, and non-licensed school employees and school bus drivers may, within the scope of their employment, use and apply such amount of force and restraint as is reasonable and necessary to quell a disturbance threatening physical injury to others, to obtain possession of weapons or other dangerous objects upon the person or within control of the pupil, for the purpose of self-defense, or for the protection of persons or property.” Preventing Problem Behavior • Intervention Tools and Strategies – Nonverbal – two aspects • Personal space – uncomfortable when invaded – don’t crowd – one seat or leg length away Preventing Problem Behavior • Intervention Tools and Strategies – Nonverbal • Body Language – posture – gestures – facial expressions – do you scowl – put hands on hips – wag the finger in face 13

  14. 3/11/2018 Preventing Problem Behavior • Intervention Tools and Strategies – Paraverbal Communication • Tone – avoid impatience, condescension, sarcasm • Volume – appropriate for situation • Cadence – even tone and rhythm • How, and what, you say makes a difference Preventing Problem Behavior • Intervention Tools and Strategies – Use Integrated Experience • The idea that the behaviors and attitude of drivers have a powerful impact on the behavior of students • Hard to maintain patience and be calm when students are verbally abusive • Find ways to rationally detach 14

  15. 3/11/2018 Preventing Problem Behavior • Intervention Tools and Strategies – Rational Detachment • Stay calm and in control • Don’t allow students’ behavior to affect your own • Take care of yourself on and off the job • Reduce stress Summary • Knowing your students is crucial so that you have established trust and respect • Your expectations must be clear and consistent • Be able to read warning signs and identify and respond to problems early • If a student is anxious, we support them • If they are defensive, we are direct with them - give options 15

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