North King County Mobility Coalition Oct Octobe ober r 202 2020
Welcome! Review Agenda • Welcome & Introductions • Ice Breaker: What was your favorite • Halloween costume? Announcements •
Announcements The Gaps Analysis next steps 1. Metro has brought back fares as of October 1 st . 2. Hyde Shuttle has made some great changes to their 3. scheduling process. Community Van is on social media! 4.
Presentation: King County Metro Subsidized Annual Pass Maria Jimenez-Zepeda, King County Metro
Subsidized Annual Pass
Agenda • Program overview & FAQ • Questions/Feedback
ORCA card options 7
Subsidized annual pass guiding principles 1. Center on the needs of customers ▪ Focus resources on customers who can’t afford the current fares ▪ Be simple for customers to access/use ▪ Avoid stigmatizing or burdening customers ▪ Include customer-centric outreach and education 2. Partner with human service agencies for enrollment, verification, outreach ▪ Consider their capacity limitations 3. Strive for regional integration 4. Ensure program and transit system sustainability ▪ Recognize that fares are not the only barrier to mobility 5. Evaluate results and grow/adapt 8
Program details • Starting in October, customers who are enrolled in one of six state benefit programs can receive a subsidized annual pass. • The subsidized annual pass is valid for up to 12 calendar months and is renewable each year, provided eligibility requirements are met.
Eligibility In order to qualify, customers must: • Be a resident of King, Pierce or Snohomish County (self-certified) • Have proof of identity • Be 6 years or older (parents can request a card on behalf of their youth) AND Be enrolled in one of the following state benefit programs: • Temporary Assistance for Needy Families (TANF) / State Family Assistance (SFA) • Pregnant Women Assistance (PWA)* • Refugee Cash Assistance (RCA) • Supplemental Security Income (SSI) • Aged, Blind, or Disabled (ABD) • Housing & Essential Needs (HEN) *Note: Pregnant Women Assistance is a cash assistance program and should not be confused with WIC or Pregnancy Medical
Subsidized annual pass cards • All eligible customers will receive a new ORCA LIFT card loaded with a subsidized annual pass to ride at no charge on King County Metro and Sound Transit services. • Customers with an existing RRFP card valid for at least 12 months have two options: • Keep the subsidized annual pass added onto their ORCA LIFT card and keep their RRFP card as is. OR • Request to add the subsidized annual pass to a new RRFP card and keep their ORCA LIFT card as a regular ORCA LIFT card (without a subsidized annual pass). 11
ORCA LIFT vs subsidized annual pass ORCA LIFT Subsidized Annual Pass Enrollment in one of six state benefit programs (all 200% FPL within 80% FPL) A pass that covers the cost of travel on Metro and Sound Transit services. An ORCA card that provides reduced fares on transit Typically put on an ORCA LIFT card, but can also be added onto an RRFP card Valid for 2+ years Valid for up to 12 calendar months Renewable, if customer still meets eligibility Renewable, if customer still meets eligibility
Where the pass can be used • The subsidized annual pass will fully subsidize trips taken on Metro and Sound Transit services. Customers will be able to ride on those services at no cost to them. • For trips on other transit agencies, will still be able to use ORCA LIFT card or RRFP card to ride at the reduced fares, if applicable.
Enrollment locations • Department of Social and Health Services (DSHS), Community Services Division DSHS Customer Service Center (877) 501-2233 Monday - Friday 8:00am – 5:00pm • Public Health - Seattle & King County Community Health Access Program (CHAP) Line (800) 756-5437 Monday – Friday 8:00am – 5:00pm ( closed 1:00pm – 2:00pm ) ORCA LIFT Office 201 S. Jackson, Seattle, WA 98104, M/W 10:00am – 4:00pm ( closed 12:30pm – 1:30pm ) Federal Way Public Health 1640 S 318th Pl, Federal Way, WA 98003, M/T/Th 10:00am – 4:00pm • Catholic Community Services Randolph Carter Center 100 23rd Ave S, Seattle, WA 98144, M/F 9:00am – 4:00pm, W 9:00am – 12:00pm 15
What if I’m eligible for the subsidized annual pass but need to ride a transit agency beyond Metro and Sound transit? This program will only subsidize Metro and Sound Transit trips. This program is provided by King County, with Sound Transit joining as a two-year pilot. • To ride on other transit agencies, customers can use their ORCA LIFT card to ride at a reduced fare on Community Transit, Kitsap Transit, and Everett Transit, and ride full fare on Pierce Transit and Washington State Ferries. • Customers will be responsible for adding value to their cards (via E-Purse) to ride on transit agencies that are not Metro or Sound Transit. 16
Will the subsidized annual pass be valid for transfers? • Transfers between and within full subsidy services • The subsidized annual pass will cover all trips from Metro to Metro, from Sound Transit to Sound Transit, and from Metro to/from Sound Transit. • Transfers between full subsidy services and reduced or full fare services • Transfers from Metro or Sound Transit to the other transit agencies will not be covered by the subsidized annual pass. • Transfers between and within reduced or full fare services • If a customer uses their subsidized annual pass card to pay for travel on Community Transit, Pierce Transit, Kitsap Transit, or Everett Transit, standard transfer rules apply for transfers within and between those transit agencies 17
Will the card for the subsidized annual pass look different from a regular ORCA LIFT card? No, there will be no visible difference between a regular ORCA LIFT card and an ORCA LIFT card loaded with a subsidized annual pass. 18
What if I already have an ORCA LIFT card? • All eligible customers that enroll in the subsidized annual pass will need to get a new ORCA LIFT card that will be valid for 2+ years. • Current cards will be blocked within 7 days and will not be useable. • Any unused funds will be transferred to their new ORCA LIFT card • If their current ORCA LIFT card has a Puget Pass, that card will be blocked at the start of the next month • After the previous ORCA LIFT card is blocked, customers will be able to link their new ORCA LIFT card to their existing ORCA online account at orcacard.com 19
What if I have a RRFP card and qualify for the subsidized annual pass? • All RRFP cardholders that choose to enroll in the subsidized annual pass program will also need to get a new ORCA LIFT card that will be valid for 2+ years. RRFP cardholders whose RRFP cards will expire within 12 months will automatically have the subsidized annual pass added onto their ORCA LIFT card. • RRFP cardholders whose cards will remain active for at least another 12 months and have one of two options: • Have the subsidized annual pass added onto their ORCA LIFT card and keep their RRFP card as is. • Request to add the subsidized annual pass onto a new RRFP card and keep their ORCA LIFT card as a regular ORCA LIFT card (without a subsidized annual pass). 20
Will the subsidized annual pass be added on a Youth card for youth customers? • No, subsidized annual passes for eligible youth will be added onto ORCA LIFT cards, not youth cards • Parents/guardians can request a subsidized annual pass for their youth 6+ if they are included as part of the household on their state benefits. 21
I’m not enrolled in those programs; how can I find out if I’m eligible? • Contact DSHS to see if 2020 FEDERAL POVERTY LEVEL GUIDELINES you are eligible to 80% FPL # of people in Maximum monthly income for enroll in the state family/household Subsidized LIFT annual pass benefit programs. For families/households with more than 8 persons, add $373 • Eligibility for the six (80% FPL) or $747 (200% FPL) for each additional person. state benefit programs 1 $851 requires income at or 2 $1,149 below 80% FPL 3 $1,448 plus additional 4 $1,747 requirements. 5 $2,045 6 $2,344 7 $2,643 8 $2,942 22
I meet the income level but don’t qualify for one of those programs. When can I get this benefit? Expansions are expected in 2022 to serve more customers that have household incomes at or below 80% of the federal poverty level. Program expansion could include extending eligibility to include additional state or local benefits and/or offering more enrollment sites. 23
I’m not eligible for the subsidized annual pass but I’m still low - income/can’t afford the fare. How can I get a discounted fare? • Customers may be eligible to obtain an ORCA LIFT, Youth, or RRFP card to ride King County Metro and other transit services around the Puget Sound at reduced fares. We want customers to get connected to the reduced fare program that’s for them. 24
How do I enroll in ORCA LIFT? 2020 FEDERAL POVERTY LEVEL GUIDELINES To qualify for ORCA 200% FPL LIFT, customers must # of people in Maximum monthly income for family/household have household ORCA LIFT incomes at or below For families/households with more than 8 persons, add $373 (80% FPL) or $747 (200% FPL) for each additional person. 200% of the federal 1 $2,127 poverty level and 2 $2,873 have proof of 3 $3,620 identification. 4 $4,367 Customers can find 5 $5,113 out more at 6 $5,860 orcalift.com 7 $6,607 8 $7,354 25
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