Managing digital interruptions in an always-connected world Anna L - PowerPoint PPT Presentation

Managing digital interruptions in an always-connected world Anna L Cox, UCL Interaction Centre, @DrAnnaLCox Photo by jessgrrrr - Creative Commons Attribution License https://www.flickr.com/photos/26435424@N05 Created with Haiku Deck

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Katarzyna Stawarz, Anna L. Cox, Jon Bird, and Rachel Benedyk. 2013. "I'd sit at home and do work emails": how tablets affect the work-life balance of office workers. In CHI '13 Extended Abstracts on Human Factors in Computing Systems (CHI EA '13). ACM, New York, NY, USA, 1383- 1388. DOI=http://dx.doi.org/10.1145/2468356.2468603 Photo by Mark Seton - Creative Commons Attribution-NonCommercial License https://www.flickr.com/photos/24018267@N00 Created with Haiku Deck

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R Fleck, AL Cox, RAV Robison (2015) Balancing Boundaries: Using Multiple Devices to Manage Work-Life Balance In: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems. Photo by Kol Tregaskes - Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/74442039@N00 Created with Haiku Deck

Findings – Number of Devices R Fleck, AL Cox, RAV Robison (2015) Balancing Boundaries: Using Multiple Devices to Manage Work-Life Balance In: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems.

How Devices Were Used 350 300 250 200 150 100 50 0 Only Work Mainly Work Partly Both Mainly Home Only Home R Fleck, AL Cox, RAV Robison (2015) Balancing Boundaries: Using Multiple Devices to Manage Work-Life Balance In: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems.

R Fleck, AL Cox, RAV Robison (2015) Balancing Boundaries: Using Multiple Devices to Manage Work-Life Balance. In: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems.

Study 2 Cecchinato, ME; Cox, AL; Bird, J; (2015) Working 9-5? Professional Differences in Email and Boundary Management Practices. In: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems. Photo by RaHuL Rodriguez - Creative Commons Attribution-ShareAlike License https://www.flickr.com/photos/92963434@N03 Created with Haiku Deck

Results NonWork Interrupting Work Work Interrupting NonWork 5 4 Means 3 2 1 Academics (N=9) Prof. Serv. (N=6) Cecchinato, ME; Cox, AL; Bird, J; (2015) Working 9-5? Professional Differences in Email and Boundary Management Practices. In: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems.

Rigid boundary management “I would never ever check my [work] email outside of work, purposely. It's not the kind of job that I think about when I’m not here. I'm not allowed to work from home" – P13, Female, PS. Cecchinato, ME; Cox, AL; Bird, J; (2015) Working 9-5? Professional Differences in Email and Boundary Management Practices. In: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems. Photo by Robert S. Donovan - Creative Commons Attribution License https://www.flickr.com/photos/10687935@N04 Created with Haiku Deck

Cecchinato, ME; Cox, AL; Bird, J; (2015) Working 9-5? Professional Differences in Email and Boundary Management Practices. In: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems. Photo by anieto2k - Creative Commons Attribution-ShareAlike License https://www.flickr.com/photos/49703021@N00 Created with Haiku Deck

Permeable boundary management “The first check is probably right after I woke up, I will check everything that has come in the night [on phone]. […] I will probably have another look once I'm outside the house, so during my commute time I will check once again. And once I'm in my office, I don't have any specific rule, it's really case by case. […] Once I’m home […] I have a second work shift after [my son] goes to bed until quite late in the night” – P15, Male, A. Photo by Robert S. Donovan - Creative Commons Attribution License https://www.flickr.com/photos/10687935@N04 Created with Haiku Deck

Cecchinato, ME; Cox, AL; Bird, J; (2015) Working 9-5? Professional Differences in Email and Boundary Management Practices. In: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems. Photo by Dave77459 - Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/25499247@N00 Created with Haiku Deck

Boundary challenges: notifications “No I turned [notifications] off, it's really annoying […] when I'm not at work I don't like being alerted about emails coming in. If I want to check my emails I'll check it, but I don't really like being alerted" – P16, Female, A. Photo by Joybot - Creative Commons Attribution-ShareAlike License https://www.flickr.com/photos/62559061@N06 Created with Haiku Deck

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Collins, E. I., Cox, A. L., & Wootton, R. (2015). Out of Work, Out of Mind?: Smartphone Use and Work-Life Boundaries. International Journal of Mobile Human Computer Interaction (IJMHCI), 7(3), 67-77. Photo by inju - Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/35468141938@N01 Created with Haiku Deck

Collins, E. I., Cox, A. L., & Wootton, R. (2015). Out of Work, Out of Mind?: Smartphone Use and Work-Life Boundaries. International Journal of Mobile Human Computer Interaction (IJMHCI), 7(3), 67-77. Photo by IN 30 MINUTES Guides - Creative Commons Attribution License https://www.flickr.com/photos/17213139@N00 Created with Haiku Deck

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