PROFILE OF Always By Your Side. A WORLD LEADER 1 Always By Your - PowerPoint PPT Presentation

PROFILE OF Always By Your Side. A WORLD LEADER 1

Always By Your Side. All crucial for human life. At the same time posing an unpredictable threat to valuable property. Water Fire Climate 2

Always By Your Side. Enter Polygon.  We provide solutions to prevent, control and mitigate all kinds of property damage – from the everyday, right through to the worst that nature can cause. Our knowledge and technology are leading-edge. More importantly: our people have a passion and heart for giving help when disaster strikes. We are Always By Your Side. Whenever there is a problem. That is why so many customers side with us. 3

Always By Your Side. Get to know Polygon Our basics Our services Our drivers Our strategy Our financials 4

Our basics Always By Your Side. 5

Always By Your Side. Polygon in figures 280,000 yearly assignments 3 300 13 continents countries depots 3,600 519 employees million € sales 24/7 60 service years´ experience 6

Always By Your Side. The Polygon framework Brand promise Always By Your Side What we stand for Focus The global expert in Property Our core business Damage Control Mission We prevent, control and mitigate the effects What we do of water, fire and climate Approach Solutions through people, technology and knowledge How we do it Values Integrity, Excellence and Empathy What we believe in Customer segments Companies, Households, Public Sector and Insurers To whom we deliver Service lines Water Damage Fire Damage Temporary What we offer Restoration Restoration Climate Solutions 7

Always By Your Side. What we stand for Always By Your Side  Strong local presence backed by global resources  Deep customer involvement, beyond our service commitment  Helping unfortunate customers to get on with their lives 8

Always By Your Side. Our core business The global expert in Property Damage Control  A clear focus – delivering a unique offering  High quality and excellence in every area  Dedicated to be the best at what we do 9

Always By Your Side. What we do We prevent, control and mitigate the effects of water, fire and climate  Offering both standardised and tailor-made solutions in property damage control  Meeting the needs of all types of customers  Responding to increasing demands for preventive measures 10

Always By Your Side. How we do it Solutions through people, technology and knowledge  Committed people with a passion for helping others  State of the art technology driven by continuous development  Outstanding knowledge gained from 280,000 yearly assignments 11

Always By Your Side. What we believe in Integrity Excellence Empathy We are experts and knowledge We have a genuine under- We are transparent and act in leaders, striving for continuous standing of our customers’ an honest way. We take improvement and applying best challenges. Our people make a responsibility for our actions. practice from our global difference by showing respect Reliability is a key part of the operations. and compassion. services we offer. 12

Always By Your Side. To whom we deliver Four customer segments LARGE PROJECTS Managed Property MEDIUM SIZED Intermediaries Construction Public Sector PROJECTS Commercial Households Residential Industry SMALL JOBS Companies Households Public Insurance Sector 13

Our services 14 Always By Your Side.

Always By Your Side. Offering One-stop-shopping Water Fire Climate SERVICES P R E V E N T Consulting Consulting Consulting C O N T R O L Temporary climate solutions Water damage restoration Fire damage restoration Leak detection M I T I G AT E Document restoration Document restoration Document restoration Technical reconditioning Technical reconditioning 15

Always By Your Side. 51% Share of sales 1) 1) Including Major and Complex Claims 12% Water Flooding. Heavy rain. Storms. Frozen or leaking pipes. Whatever the cause of the damage, actions must be immediate and professional. Enter Polygon. 16

Always By Your Side. Taking the right actions  Assess the problem and its scope  Prevent further damages  Arrange professional drying  Restore the site  Salvage and recondition damaged property and documents 17

Always By Your Side. The Polygon advantages  We cover every step of the restoration process  Remote monitoring saves time and money  Cross-border resources to cope with major incidents  Specialists in reconditioning damaged equipment 18

Always By Your Side. Water: the Polygon service offer OUR WATER DAMAGE RESTORATION OUR DOCUMENT RESTORATION OUR LEAK DETECTION SERVICES INCLUDE SERVICES INCLUDE TECHNIQUES INCLUDE Alarm response Disaster recovery Acoustic • • • Damage assessment Emergency stabilisation CCTV Drainage Surveys • • • Claims handling Complete project management Thermography • • • Demolition Freeze – vacuum drying and Tracer gas • • • Drying freeze drying Video Endoscopes • • Mould remediation Sanitisation Correlation • • • Remote video Smoke and soot (carbon) removal • • Remote monitoring Deodorisation • • Specialist water services Dehumidification and drying • • Video scoping Emergency planning and training • • Technical reconditioning Scanning • • Major and complex Storage • • claims Consulting • Archival and artwork conservation • 19

Always By Your Side. “Reinventing history” • A large archive in Wales containing historical documents had been seriously affected by mould. • An urgent need for immediate professional help to save this priceless treasure. • Enter Polygon: with our documented track record of successful achievements. 20

Always By Your Side. 41% Share of sales Fire Clearing soot and debris. Drying up water left by the extin- guishing work. Restoring buildings, machines and equipment. These are the major restoration challenges after a sudden fire. Enter Polygon. 21

Always By Your Side. Time is money!  Get quickly back to work again  Clean up after the fire  Mitigate secondary effects from smoke, oxidation and water damages  Salvage and restore damaged equipment and documents  Manage subcontractors for reconstruction 22

Always By Your Side. The Polygon advantages  Involved from start to finish  Taking advantage of the combined global Polygon expertise  Cross-border resources for large assignments  Technical reconditioning of damaged equipment can save up to 60 percent  Fire-damaged documents can be salvaged! 23

Always By Your Side. Fire: the Polygon service offer OUR FIRE DAMAGE RESTORATION OUR DOCUMENT RESTORATION OUR LEAK DETECTION SERVICES INCLUDE SERVICES INCLUDE TECHNIQUES INCLUDE Cleaning Disaster recovery Acoustic • • • Transportation Emergency stabilisation CCTV Drainage Surveys • • • Contents removal & storage Complete project management Thermography • • • Carbon removal Freeze – vacuum drying and Tracer gas • • • Ultrasonic cleaning freeze drying Video Endoscopes • • Odour neutralisation Sanitisation Correlation • • • Corrosion control Smoke and soot (carbon) removal • • Reconstruction of property Deodorisation • • and contents Dehumidification and drying • • Technical reconditioning Emergency planning and training • • Major and complex claims Scanning • • Water damage Storage • • Consulting • Archival and artwork conservation • 24

Always By Your Side. “A race against time” • A fire in a warehouse in Germany. • Fire brigades were called in at 5 am. • At 9 pm the fire was out. • Enter Polygon: putting its specialists to work immediately. • After ten days, the rebuilding of the premises could start. 25

Always By Your Side. 8% Share of sales Climate Drying. Cooling. Heating. Whenever climate conditions of a site need modification, considerable expertise is required to make sure the conditions are perfect. Enter Polygon. 26

Always By Your Side. Achieving perfect conditions  Controlling temperature and humidity  Offering a complete set of services: drying, cooling, heating and remote monitoring  Short-term as well as long-term  Consulting services to manage life cycle projects 27

Always By Your Side. The Polygon advantages  We have the expertise in every aspect of climate control  We assess damages and recommend actions  We perform project planning  Our certified consultants help avoid moisture problems from the beginning 28

Always By Your Side. Climate: the Polygon service offer OUR TEMPORARY CLIMATE OUR CONSULTING SOLUTIONS SERVICES INCLUDE SERVICES INCLUDE Radon assessment Dehumidification • • Classification of green buildings Humidification • • Density testing and thermography Air conditioning • • Construction planning Heating • • Measurements • Air exhaust • Control and monitoring • HEPA filtration • Advance simulations of heat and • Chilled water • moisture transport Total climate control • Remote monitoring • Equipment sizing • Project engineering • 29