Hounslow Highways Hounslow Highways 25 years and beyond First 5 Years 25 years and beyond www.hounslowhighways.org
Hounslow PFI Update July 2017 INTRODUCTION • What is included in the PFI? • Core Investment Period – Progress • First five years of the Contract • Transition • Next 20 years • Challenges and Opportunities • Innovation • Legacy – 25 years and beyond
What is included in the PFI? 45 15,323 structures lights 11,398 trees 8 Major 13,336 signs replaced Road Schemes 429 km 729 km roads footways
What services do Hounslow Highways provide? • Highway Safety Inspections • Roads and footpath maintenance • Street Works – Permits and • Street Cleansing Licenses • Fly tip Removal • Environmental Education and • Routine Maintenance of assets Management • Emergency and Winter Services • Enforcement for Environment and • Tree Maintenance and Highway offences Grass/Horticulture • Defence against Public Insurance • Highway Strategy Claims • Enforcement against Illegal Crossovers • Asset Inventory Management • Customer Service
Core Investment Period – first 4 ½ years Carriageways • 1,044 Schemes, • 186 Km of roads • 30,000m 2 high friction surfacing installed • Relined 432 km of roads • 8 no. major carriageway reconstruction • 11,400 traffic signs replaced (12% de-cluttering) • 5 x road bridges refurbished to 40 tonne capacity Footways • 907 Schemes • 205 Km of footways • Strengthened over 80km of footways Street Lighting • 14,625 new Street Lights
First 4 ½ years – the benefits • Carried out improvement works to 94% of the boroughs streets • Hounslow has gone from 32 nd to 2 nd best for road condition in London • KSI’s reduced by 21% versus average 3 years prior to the contract • Hounslow has received an additional £15m from 3 rd party funding to improve its network. • Hounslow has gone from the bottom to the top quartile for cleanliness in London • Comfortable smooth journeys from low noise surfaces • Noise levels reduced by 3.5 DB on non-residential streets • £86 m Capital invested in renewing the roads and streetlights
First 4 ½ years – day to day • Cleaner streets - Bottom quartile in London in 2012 moving to top quartile • 1,000% increase in enforcement of littering and dumping of rubbish • Well above national average in managing utility compliance • Clean 1,000 km of road length a month • 2,753 network inspections per month • 1,293 fly tip jobs completed a month, with approx. 460 additional incidents attended to proactively every month Customer Interaction • Introduced the Lay Assessors Programme in 2014 • Hounslow Highways have held 12 rounds of Councillor Wardabouts in the 20 wards so far • Dealt with 145,000 enquiries from residents to date (Jul 2017) • 70% channel shift from call centre enquiries to directly through website
Potholes identified/ repaired by year
Public Liability
Energy savings for the borough • Dimmed street lights by 20% and reduced the carbon footprint & making financial savings. • Hounslow Highways have reduced the energy consumption for street lights by 56% since the contract started.
LED Lighting
First 4 ½ Years Of The Contract: Achievements - Community & People • Community clean-up days – working with the communities • Graduates and apprenticeships – over 30 apprenticeships and over 50 opportunities for the next generation • Local workforce – we live and work where you do • Junior Citizens – supported over 7,000 children with a Met Police initiative • Sponsored Hounslow Business Awards to support local entrepreneurs 3 years running • Enabling Enterprise – 16 visits, 480 children • 312 Joint Action Days • Working with local interest groups (Disability Network Hounslow, Police teams, Mulberry Centre) • School visits on educating students on the environment • Supporting National Citizenship Service
Enforcement
Awards • Awarded Quality Improvement 2016 By Keep Britain Tidy • Team of the Year by Keep Britain Tidy in 2017 • Chartered Institute of Highways and Transport - decluttering • 5 British Standards Institute Accreditations for: – Asset Management – OHSAS (Occupational Health and Safety Assessment Series) – Energy Management Systems – Environmental Management System – Quality Management System • Considerate Constructors Scheme • Investors in People • Vinci 2017 Innovation Awards for Customer Care and Stakeholder Relations
What we have done in the West Area Wards • Carriageway schemes = 313 (another 42 programmed) • Footway schemes = 398 (another 5 programmed) • Pothole repairs = 988 • Fly tip enquiries = 5,728 • Streetlights = 4,120 • Inspections = (Env & Highways) on average 800 per month • FPNS issued since Jan 2013 – Highways = 19 – Streetworks = 1,438 – Littering/Flytipping = 595 on average a month • Structures = 10
2017 next 6 months The next few months will see: • The completion of a 5 year regeneration programme • Installation of the “heritage style” lighting • Completion of the standing water plan – over 700 inspections • Completion of the de-cluttering plan • Completion of the de-illumination plan • Crossover enforcement programme – over 700 illegal crossovers to enforce • 75 f/w and 128 c/w schemes to be completed by Dec 2017. It will also see a transition from regeneration to Maintenance of the Highway Network, this doesn’t mean HH disappears, it means….
THE NEXT 20 YEARS: 2018 - 2038
The Next 20 Years? We will do more of the same, manage the trees, respond to the lights, deal with emergencies, manage enquiries, contractually and as per the Authority’s needs and requirements And we will…… • Keep investing (Post Core Investment Programme) • More enforcement and issue more FPN’s • More education to get the behaviour change we need • Install Cycle Superhighway 9, Chiswick High St to High St Brentford • Support regeneration of Feltham Town Centre • Enable sustainable transport facilities, buses, walking, cycling • Implement 20mph zones
Our Challenges/Opportunities Traffic volume: – DfT from April 2017 quotes “more than double the number of motorists were on the roads in Hounslow than anywhere else in the country last year.” Behaviour – Flytipping and littering account for 60% of everything we do. – Increase recycling Environmental – Reducing our carbon footprint by moving towards a more environmentally friendly fleet. – Invest 250k in 2018 in an upgraded fleet of mechanical sweepers – Expansion of Heathrow airport Growth – More inward investment
Innovation • State of the art asset management • 5 BSI Industry accreditations • Electric Vehicles – charging points • Flytipping Intervention Project • Chewing Gum Campaign • Carriageway surfacing materials – develop better materials • Stakeholder Management and Customer Relations • Fleet and plant
Legacy – 25 years and beyond • Refurbished depot facility and office space in Jubilee House • Clear definition of asset stock • Improved Network condition • Safer network • Electric Vehicle Charging • Reduced energy, carbon consumption and cost • State of the art operational hub • Better behaviours to make Hounslow Cleaner, Greener and Safer
Thank you
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