Hero Group UiS, 15.3.2019, MENPRA Eva-Maria Gärtner
Eva-Maria Gärtner • Master of Cultural Studies • Master of Management (public sector) • Further education in Interdisciplinary Counselling • Working in Hero with innovation and business development eva.maria.gaertner@heroeurope.com , mobil : +47 469 25 212 Hero Avdeling │ s. 2
Enabling a new future Expertise in handling some of the most pressing challenges modern western democracies are currently facing: • Migration • Integration • Inclusion of immigrants in the labour market Hero Group │ s. 3
Three business areas Education Services Language Services Accommodation Services Hero Group │ s. 4
Some of Hero’s customers Hero Group │ s. 5
Changes in income distribution 2008 2014 8 % 3 % 5 % 3 % 94 % 87 % Accommodation Education Language Education Language Accommodation 2018 2019 B 17 % 12 % 46 % 60 % 23 % 42 % Education Language Accommodation Education Language Accommodation Hero Group │ s. 6
Unpredictability in the asylum field 1 200 000 35000 30000 1 000 000 25000 Revenue Hero 800 000 Reception Norway 20000 600 000 Asylum seekers 15000 Norway 400 000 10000 200 000 5000 - 0 1987 1988 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 Hero Group │ s. 7
Being the welfare innovator By 2025 Hero will be a pioneer and powerhouse enabling integration and self-sufficiency throughout Europe Cultural competencies Empowerment Employment • Language skills • Building trust and security • Staffing services • Cultural knowledge • Language services • Education and training • Societal understanding • Participation • Entrepreneurship Hero Group │ s. 8
Possible research issues • How to develop a joint nordic organization in the language division (with having activities in Norway, Sweden and Finland and the main business area being in Sweden from 2019)? • How to maintain a balance between autonomy and cohesion during the establishing of a German accomodation business (having 5 accomodations in Berlin and Sachsen with about as many residents as in Norway’s 13)? Hero Group │ s. 9
Possible research issues • How to increase the business potential by more cooperation between the different divisions? • How to deal with challenges in the internal communication in a geographically distributed organization? • How to maximise the learning potential for the organization by the efficient use of quality management systems? Hero Group │ s. 10
Hero Group AS Klubbgate 1, 4006 Stavanger Hero Group │ s. 11
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