Fort Bend Seniors Meals on Wheels Presentation | United Way - PowerPoint PPT Presentation

Fort Bend Seniors Meals on Wheels Presentation | United Way Committee United Way Service Center – Fort Bend County 10435 Greenbough Dr., Stafford, TX 77477 October 21, 2014

Mission/Vision  Fort Bend Seniors is committed to helping seniors remain independent by enhancing their quality of life through services and resources.  Vision Statement: Fort Bend Seniors will assist each senior citizen to achieve their independence.

The History of FBS  Organized in 1974, Fort Bend Seniors Meals on Wheels (FBS)  By 1976, the program became a non-profit  1981, Fort Bend Seniors joined the United Way of Texas Gulf Coast and was able to leverage additional dollars.  1990 – Took over the management of the senior program in Waller County at the request of the Houston-Galveston Area Council Area Agency on Aging and United Way  Fort Bend Seniors is the only organization that provides Meals on Wheels to all persons over 60 years of age regardless of income.

The History of FBS (cont.)  As We Successfully Celebrate 40 years  Serving seniors in Waller and Fort Bend County  10 senior congregate sites  2 major distribution sites – home delivered meals with several drop off sites

Programs In-Home Program Senior Center Program Meals 7 days per week to  homebound clients  Congregate Meals – 5 days per week Emergency Shelf Stable  Meals - twice per year – 5  Emergency Shelf Stable meals each Meals – twice per year – 5 meals each Telephone Reassurance   Transportation – to senior Case Management  centers, field trips and Pet Food Program *  shopping Supplemental Drink*   ESL Classes Emergency Preparedness*   ArtReach Enable Fort Bend  Medical Reserve Corp 

Other Services  Health and Wellness  Nutrition Education  Recreation Activities  Information and Referral Services-Partnership s Each of these programs and services enable area seniors to remain in their homes and continue to be an integral part of the community for as long as possible.

Eligibility  Senior Center – 60 years of age  In-Home Services- 60 years of age and impairments with ADLs.  Income is not a factor.

Geographic Area/Demographics

Fort Bend County Geographic Area

Fort Bend County Geographic Area

Total Meal Output Fort Bend and Waller County

Fort Bend County Programs (Outputs)

Programs Outcomes  In-Home Services Outcomes:  Older adults served will eat a more balanced diet  Older adults served have improved emotional well- being  Older adults served have an increased ability to remain independent  Long Term – Improved Quality of Life

Programs Outcomes (Continued):  Senior Center Outcomes  Improved diet  Improved emotional and physical well being  Facilitate independence  Long Term – Maintain Independence

What have we learned as a result of implementing our outcomes?  Outcome Management Team o Intake Form – changed to capture more information o Hired a Data Entry Specialist  Management Team can focus on improving the quality of life for older adults  Communicate outcome results to all funding sources, business partners, volunteers, client focus groups, boards, etc.

Current Outcomes Implementation:  Gathering outcome information can be multi- dimensional Surveys – database o Other methods to measure outcomes o  Within the implementation of outcomes Ensure / Supplement Drink Program o Pet Food Program o  Measuring data Question changed from “ improve physical health ” to o “ measuring decreased admission to nursing or assisted living facility ”

Future Outcome Implementation:  Online Database Utilization  Survey Satisfaction Results  Needs for additional meals / breakfast  More Activities  Meeting the future needs of the future “older adult” population (baby boomers)  Enhanced programs & activities  Fitness Programs  Computer Literacy

Funding/In-kind/Matching Funds  Major Funding  In-kind and Matching Funds  United Way  Texas Department of Ag.  Facility  Houston Galveston Area on  Volunteers Aging  In-kind and other funding  Fort Bend County used to leverage other dollars  Houston Endowment

Expenses Sal & related 257,521.75 Meals / Contract Services 808,720.16 313,600.00 Travel & Equipmt 23,414.44 Supplies, postage, printing 46,741.64 In kind other 880,231.85

Income Contributions/Foundations/Gra nts 313,600.00 364,600.00 1,800.00 Special Events - Net UW 224,300.00 Govmt fees & grants 357,888.81 Other Income 1,023,934.78 In kind

Collaborations Fort Bend Seniors and Mamie George Catholic Charities

Collaborative Efforts between Fort Bend Seniors and Catholic Charities  Transportation  Referrals from Catholic Charities for MOW  Referrals to Catholic Charities for clients interested in Congregate Program in North Richmond

No Duplication of Services between Fort Bend Seniors and Catholic Charities  Model for Congregate Program- seniors attend senior centers in close proximity  Catholic Charities – serve North Richmond  Transportation throughout Fort Bend County to one senior center is not – financially and physically feasible  Fort Bend Seniors serves all of Fort Bend County  Fort Bend Seniors is the only Meals on Wheels Provider  Continue to meet to ensure not a duplication of services and increase opportunities for seniors in Fort Bend County

Leveraging Our Partners across Fort Bend County  Fort Bend Seniors Works with a number of community partners across Greater Fort Bend County to have the strongest impact on our older adult clients  23 Community Partners

Collaborative Efforts  Partnerships with local law enforcement o Serve and Protect and meal delivery  Churches – meal delivery  Local Schools  Local Business – senior center outings, emergency preparedness, home repairs  Other Senior Agencies – Santa To Seniors

Outreach and Public Awareness-Targeted Population  Hospital Discharge-Social Service Department o Physicians  Health Fairs  Word of Mouth  Articles in News Papers & Social Media  PBS Announcements  Schools  Special Events  Local Organizations – Fort Bend Connect  Health Care Providers

Comprehensive Client Outreach Plan  2014/2015 Board of Directors Strategic Plan – Priority  Marketing/Outreach Plan – Clients & Consumers  Meet the needs  Increase clients  Increase outreach – hospitals, physicians, other social services and public awareness  Funding Sources Available for staff, meals, program supplies

The New Fort Bend Seniors Meals on Wheels  Serve additional seniors in the future  A new facility will allow us to efficiently utilize the space and plan for the growing future needs of the new Active Adults (Baby Boomers).  Develop, expand and offer new programs to older adults  Serve meals from a more efficient kitchen facility  Receive higher quality services  Improve Health and Wellness Education Programs  Increase access through expanded hours  Improve meal choices

Enhancing our organizational sustainability  Improve resources and environment for volunteers and staff  Strengthen private support to enhance organizational sustainability  Facilitate more efficient and effective service delivery  Allow for program growth to meet projected increased demand in services

Strategies to Address the Challenges in Volunteer Recruitment  Challenges:  Recruiting and retaining volunteers.  Use of Volunteer’s own personal vehicle and fuel  Defined time-range for delivery  Solutions:  Board Retreat - October 2014 - Priorities to develop a Volunteer Comprehensive Plan  Recruitment  Retention  Recognition

Accomplishments & Challenges  Sequestration & budget cuts affected many home-delivered meals programs adversely.  No Wait List  Utilizing community partnerships and other grant funding  Diversified funding sources  60% of 61 home delivered routes covered by volunteers  Opportunity to increase Community and Public Awareness  Agreement with Fort Bend County for renovation of current facility and new administrative building (model for other nonprofits)

Thank you for your support! Questions/ Comments?