You and your car connected Robert Jagler, Director connectivity mss Date created: [2012-05-15] 1
“Designed to connect you, your car, and the world around you“ Enhanced driver Customer Driver in command Uncomplicates life experience benefits Brand Interactive dashboard Connected content drivers Key YOU AND YOUR CAR CONNECTED message Message Entertain Connect Navigate Services Control framework 7 February 2013 2
Connectivity Roadmap Leading Connectivity – Sensus safe, intuitive and fun to use – the future of the Connect connected car SPA Expanding connectivity Sensus offer to 40-, 70-, and 80- Connect cars, adding functionality and content updates 40, 70 & 80 models Integrated connectivity – new offers and Sensus improvements in real Connect time enabling cloud based services – factory 60 models installed Quick to market Sensus infotainment offer – with limited integration and Connected lifecycle – dealer Touch installed Volvo On Call – your remote connection with Volvo your car, as well as On Call safety, security and convenience services. 7 February 2013 3
You and your car connected Issuer: [Jonas Strömberg] [jstromb4], [Brand & Innovation], [16:9 Template], Security Class: Date created: [2012-05-02] 4 Proprietary
volvo on call Issuer: [Robert Jagler] [Rjagler], [Presentation], [16:9 Template], Security Class: Proprietary 2013-03-13 5
Sensus connected touch • Connected Touch is a dealer fitted product that gives the customer new exciting functions & services connected to internet • Connected Touch will be offered for all cars with Sensus system with 7” display from Model Year 2011 to 2014 , excluding MCA cars. • Interaction and control of the Connected Touch is by the car’s display, car’s buttons & switches, touch screen and voice recognition. • A variety of APPS like: Voice controlled music streaming (world first), Music search, Full browser, Internet Radio, Connected Navigation, Native apps, App store and more……“Intuitive & easy to use” Touch Speech Car Switches & Controls Date Created: [YYYY-MM-DD] 6
Volvo Cars is investing for the future Issuer: [Robert Jagler] [Rjagler], [Presentation], [16:9 Template], Security Class: Proprietary 2013-03-13 7
The vcc business model and customer communication will change DEALER / VCC / NSC CAR Today’s setup WORKSHOP Today all sales, their associated payments and communication is done directly by the local dealers or by VCC via the NSC’s through the dealers who communicates with the customers Setup tomorrow With the addition of connected services the VCC business model is changing. VCC will sell DEALER / services directly to the WORKSHOP CAR Owners page Connected car customers via a service VCC / NSC platform. Payments for Payments Service services 1 will flow from platform platform customers via a payments platform. VCC/NSC’s and Dealers/Workshops will work as partners meeting the customers through these new channels, delivering a new uniform experience PARTNERSHIP 1. The payments platform is initially to be used for collecting payments for connectivity services. It can however be used for all sorts of payments, e.g. accessories, parts, cars and associated part payments and consumer finance etc. 8
Owning the connectivity business requires a global payments platform Offers • Solve my problem completely. • Don`t waste my time. services VCC • Provide exactly what I want. content • Supply value when I want it. • Reduce the number of decisions I have to make to solve my The Dealer problems. CLOUD (MSDP) In CAR WEB MOB Connected customer Content & Service Providers Payments platform 9
VCC global payment platform enables customer payments for many types of services and products Service providers with relevant content within different categories Communica Entertainme Vehicle Personalizat Other VCC VCC Navigation tion & Cars nt Centric ion Services Products Productivity Internet Live traffic, Email, Office Volvo On Call, Any app Scheduled Parts, Customer Radio, Local Search, document VOC focused on maintenance, Accessories, pays for car personalized Location Access, VoIP Individual personalizatio Car wash, Merchandisin purchase, Music, Audio Sharing, services, Services, Eco- n of the Repairs g, tires, rims, lease fees, Books, TV Travel News and driving, usage infotainment etc. etc. and Movies, Guides, stocks based system or the games Rest./Hotel insurance, vehicle as a Booking, Polestar/Perfo whole Parking, rmance. apps Mapcare (updates) 10
Identified Future Succes factors/enablers • Flexible platform(s), speed to market • Managing car lifecycle platform with infotainment /connectivity platform • Customer centricity vs product centricity • Develop services that people want , expect and (in some cases) willing to pay a premium for. • Leading HMI • Interaction through touch, voice, knobs and gesture • Driver distraction /Legislation • Scalable infrastructure • VCC Cloud • Other Enablers / Capabilities • Charging / payment capabilities • Flexible SIM’s • High bandwith Issuer: [Robert Jagler] [Rjagler], [Presentation], [16:9 Template], Security Class: Proprietary 2013-03-13 11
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