Venues of Excellence Spring Members Forum Friday 5 th April 2019 West Court, Je Jesus Colle llege Cambridge
Welcome David id Vaughton Chair irman, Venues of Excell llenc e
Jesus College Update
Welcome to 500+ years of history, education and personal development.
Learning environment
Our community
Priorities
Social, formal, we love to entertain
Time to reflect
The next generation; West Court
Fact Sheet Bedrooms onsite: 250 student bedrooms, 36 bedrooms in West Court, of which 27 are en suite. Student houses used for commercial events: 20 Meeting rooms onsite: 15. Average weekly events: 40 with 80% being internal. Largest event: 700 guests. May Ball (in June!) 1800 people.
Notable alumni Samuel Taylor Coleridge (1772-1834) Poet and philosopher. Alistair Cooke (1908-2004) Broadcaster, known for radio series A Letter from America. Thomas Cranmer (1489 - 1556) Archbishop of Canterbury in the reign of Henry VIII who launched the English Reformation. John Flamsteed (1646-1719) first Astronomer Royal and director of the Royal Observatory at Greenwich from 1675. Robert Malthus (1768-1834) founder of population studies and one of the greatest English economists of the 19th century. Laurence Sterne (1713-1768) author of the novel Tristram Shandy Sir Rupert Jackson, former Justice of the Court of Appeal of England and Wales Lord Toulson (1946-2017) Justice of the Supreme Court of the United Kingdom Antony Armstrong-Jones, 1st Earl of Snowdon (1930-2017) Prince Edward, Earl of Wessex playwright Sir David Hare Factory Records founder Tony Wilson (1950-2007) Endurance swimmer and Ocean advocate Lewis Pugh novelist Nick Hornby two thirds of Clean Bandit, Grace Chatto and Jack Patterson
Thank you Questions
Update from the Executive Director Mandy Jennings Executive Director
AGENDA MEMBERS FORUM FRID FRIDAY 5 5 APR PRIL 2019 2019 JE JESUS COLLEGE CA CAMBRIDGE 09:0 09:00 Da David id Vaughton Welc lcome fr from om our our Cha Chair irman 09:1 09:15 Stu Stuart Websdale Jes Jesus Col Colle lege Cam Cambridge – Our r Hos Host Venue 09:4 09:40 Mandy Jen Jennings Venues of of Ex Excelle lence up updates; Exh Exhibitio ions / L&D L&D Academy La Latest t on on New Members s 10:0 10:00 Nic icola Je Jenkinso son The Referrals s Process s & Sale Sales Up Updates 10:1 10:15 Car Carolin ine Coc Cockell l New Website In Informatio ion an and Mark arketing Up Updates 10:4 10:45 Mic ichelle Bo Boyt yt Mem ember r Eng Engagement Prog ogram / Mem ember Events s 2019 2019 Annual l Con Conference 2020 2020 11:0 11:00 Br Brea eak 11:3 11:30 Da David Vaughton & Nig igel Dea Dean Venues of of Ex Excelle lence Qu Qualit ity Process 12:0 12:00 Gue Guest Spe Speaker Adr dria ianne Car Carter, , The Face ace Whis isperer 13:0 13:00 Lu Lunch
Some very interesting venues have joined our collection!
The Studio, Leeds
Lumley Castle
Pavilions of Harrogate
And coming soon….
University of Birmingham
Southampton Football Club
Exhibitions and Events
th Apr 21 21-23 May 2019 2019 30 th 30 pril l 2019 2019 Venues of Excellence is the first UK St Stand Part artners: consortium to have the alliance • Alton Towers Resort partnership with IMEX to promote our membership consortium. • Coombe Abbey • Lane End Conference Centre In ad In addition, , we e ar are e su supported by y two stand • The Silverstone Wing part partners: • UVB • Victory Services Club • Imago Venues • Warwick Conferences • The Silverstone Wing
26 26-27 Ju June 2019 2019 th Ju 4 th July ly 2019 2019 Venues of of Ex Excelle lence has has an an allia alliance part partnership ip Venues of of Ex Excelle lence ha have neg negotiated a a Bus Busin iness ss wit ith TME in 2019 2019 whic ich pr provides s us us wit ith ad additio ional Netw twor ork Hub ar area at this event. mar arketing opp opportunities. St Stand Part artners: Stand Part St artners: • Alton Towers Resort CEME Conference Centre • CEME Conference Centre Imago Venues • CIM Moor Hall Keele University Events and Conferencing • Conference Aston Make Venues • Coombe Abbey MTC Events • Lane End Conference Centre UVB • MTC Events Whittlebury Park • The Møller Centre • UVB • Venue Cranfield • Whittlebury Park
TAKE IN THE LONDON SKYLINE WITH OUR EXCLUSIVE HOSPITALITY EVENT AT SKYLOFT…. . Wednesday 26 th June 2019 at 6pm st Anniv ts 1 st In n 2019, Al Altit titude Londo London wi will l cele lebrate its iversary as as a a Venues of of Ex Excell llence me member, ma makin ing it t the the per perfect venue to o ho host t ou our r Co Corp rpor orate Ho Hospit itali lity Event. In association With th han hand pi picked gu gues ests fr from om the the Ag Agen ency and and Co Corp rpor orate sect ector ors, we e ar are invit itin ing up up to o six with venues to o joi join n us us to o ne networ ork wi with ou our r cl clients. . Whether you ou ar are attending the the sho how w ind ndependently ly or or ar are jus ust visit itin ing g the the sho how, this this is a a gr great op oppo portunit ity to o rep epresent you our venue at t thi this uni unique ne networ orkin ing event. Th The e cos ost to o par partic icip ipate is £750 pl plus vat and and inc nclu ludes: • One representative from your venue to attend the hospitality event to network with clients (additional representatives £250 plus vat each) • Invite five qualified client leads to the event • Offer a prize from your venue for our fun prize draw on the evening • Use the Venues of Excellence stand as a meeting point to arrange appointments with your clients, giving you more business networking time at The Meetings Show
Learning and Development Academy 2019
L&D Courses planned for the remainder of 2019 L&D Co L& Courses es Trainers Loc Location Da Dates th April Practical Digital Marketing Skills Caroline Cockell Jubilee Conference 8 Centre, Notts th May Motivating sales and operations teams to Rachael Bartlett and Queen Mary University 9 create a positive sales culture James Lee of London th May Strategic business planning - delivering Jim Cockell CIM Moor Hall 14 your budget with a framework plan 20 th June Delivering exceptional show-rounds Mel Cash Ashorne Hill, and increasing conversion Leamington Spa 12 th September Social media masterclass for forward Janet Bebb MTC, Manufacturing thinking conference centres Technology Centre, Coventry
L&D Courses planned for the remainder of 2019 L&D Co L& Courses es Trainers Loc Location Da Dates 1 st October The art & science of profitable Mel Cash Conference Aston, hospitality Birmingham Digital marketing strategy masterclass Caroline Cockell Warwick Conferences 10th October 7 th November Developing sales targets and key Rachael Bartlett and College Court, Leicester performance indicators for team James Lee managers 12 th November Excellence in being a "Unique Venue" Jim Cockell Coombe Abbey 25/26 th November Create financially rewarding sales and Christine Page Whittlebury Hall marketing plans 5 th December How to get excellent results from Mandy Jennings & Leicester Conferences research and telesales Nicola Jenkinson
Cook and Serve Challenge 2019 Saturday 26 th October 2019 New Venue for or the com ompetitio ion – Leic Leicester Col Colle lege Awar ards Din Dinner Event at t Bur Burleig igh Cou Court, IMA IMAGO Venues Fr Fresh App pproach New Awar ard – Bes Best t Venue Ca Catering Ser Service st Ju De Detail ils will ll be be dis distr tributed an and sub submis issions by y 1 st July ly
Sales and Referral Update Nicola Jenkinson
The Referral Process
Referrals Keep it in the Family! • Please keep sending your referrals to us • We have seen some great successes • Some venues have now paid their membership fee with the commission earned! GREAT WAY TO BENEFIT FROM THE CONSORTIUM
Group Discussion How can we improve the number of referrals from you and back to you? • What are the barriers? • Does the process work? • Keeping confidentiality of clients • Agent referrals or recommendations? • Referral commission earned – how this can be paid and used? • Recognition programme suggestions • Maximise the opportunity
Referral Champions! Quarterly Referral l Win inner Make Venues Woodland Grange
Post event calls picked up by BDM team moving • forward Events 40K + show round accompanied by a VOE • representative Association calls - 88 profiled so far, 16% of these have • cyclical events. Next 3 months another 80 Associations profiled from new data CHS pre and post calls • Meeting show- clients targeted for appointments • Meeting show client event invitation co-ordination and • commitment calls Targeted area telesales blitz - one per month • BCD VOE Immersion day 6 th June - 8 venues to attend • including Warwick catering truck
Digital Marketing Update Caroline Cockell
It’s finally here…
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