The struggle to deliver mobile apps Micro Focus R Research results h lt May 2013 1 The struggle to deliver mobile apps
Demographics 590 senior IT decision-makers in organisations with 590 senior IT decision-makers in organisations with mainframes in their infrastructure were interviewed in mainframes in their infrastructure were interviewed in January and February 2013, split in the following ways... January and February 2013, split in the following ways... f f … geographically … a range of private sectors …more than 500 employees 19% IT & software USA 100 16% Financial services Brazil 100 Manufacturing 15% 31% 31% Retail, distribution and R t il di t ib ti d 32% 32% 14% transport France 100 Business & professional 10% Insurance 6% Germany 100 5% Telecommunications UK 100 2% Leisure and entertainment 37% 2% Agriculture/ forestry Australia/ New 50 Zealand 2% Biotechnology 1% % Singapore Singapore 25 25 Media 501-1000 employees 1% Pharmaceutical 1001-3000 employees Hong Kong 15 6% Other commercial More than 3000 employees Figure 1 : Figure 1 : Analysis of where Anal sis of he e Figure 2 : Figure 2 : “Within which sector is your “Within hich secto is o Figure 3 : Figure 3 : “Ho “How many employees work man emplo ees o k respondents are based organisation primarily in your organisation?” based?” 2 The struggle to deliver mobile apps
Mobile devices will increasingly need access to business applications li ti 13% 12% 11% 11% 10% 9% 8% 7% 7% 6% 5% 4% 3% 2% 1% 0% 0% 1-5% 5-10% 10-15% 15-20% 20-25% 25-30% 30-35% 35-40% 40-45% 45-50% 50-60% 60-70% 70-80% 80-90% 90-99% 100% At At present t Withi th Within three years Figure 4 : Analysis of the percentage of business applications accessible on mobile devices, both at present and within three years (590 respondents) At present, an average of 31% of business apps are accessible on mobile devices At present, an average of 31% of business apps are accessible on mobile devices Respondents expect this to increase by half to an average of 46% of applications within Respondents expect this to increase by half to an average of 46% of applications within three years; a third of businesses expect 60% of apps or more to be mobile-accessible three years; a third of businesses expect 60% of apps or more to be mobile-accessible Businesses will therefore be dedicating significant efforts to making apps compatible Businesses will therefore be dedicating significant efforts to making apps compatible Businesses will therefore be dedicating significant efforts to making apps compatible Businesses will therefore be dedicating significant efforts to making apps compatible with mobile devices over the next few years with mobile devices over the next few years 3 The struggle to deliver mobile apps
Multiple reasons for mobile accessibility The majority wants to support The majority wants to support mobile applications for multiple mobile applications for multiple Improving operational efficiency Improving operational efficiency 78% 78% reasons… reasons… … … primarily to improve operational primarily to improve operational Improving operational cost- 66% effectiveness efficiency, but also to improve cost- efficiency, but also to improve cost efficiency, but also to improve cost- efficiency, but also to improve cost effectiveness, find new customers, effectiveness, find new customers, and retain existing customers and retain existing customers Capturing new 66% customers/ market share Significantly only 4% have no plans Significantly, only 4% have no plans Significantly only 4% have no plans Significantly, only 4% have no plans to support mobile applications, to support mobile applications, meaning that nineteen in every meaning that nineteen in every Retaining customers 58% twenty organisations see the value in twenty organisations see the value in making their applications accessible making their applications accessible on mobile devices on mobile devices bil d bil d i i Keeping up with competitive 48% mobile application offers We have no plans to support What mobile platforms are What mobile platforms are 4% mobile applications organisations using or planning to organisations using or planning to use? use? Figure 5 : Figure 5 : “Wh a e o looking to s ppo t mobile applications in “Why are you looking to support mobile applications in your organisation?” (590 respondents) 4 The struggle to deliver mobile apps
Android support is reaching saturation point Android is the most supported Android is the most supported platform at present, but support will platform at present, but support will 78% not increase over the next few years not increase over the next few years not increase over the next few years not increase over the next few years 77% 71% 65% 65% Compare this to support for Windows Compare this to support for Windows Ph Phone and iOS, predicted to increase by Ph Phone and iOS, predicted to increase by d iOS d iOS di t d t i di t d t i b b 13% and 6% respectively 13% and 6% respectively 52% This does not mean that Android is This does not mean that Android is decreasing in importance though; rather, decreasing in importance though; rather, it indicates that organisations intend to it indicates that organisations intend to it indicates that organisations intend to it indicates that organisations intend to 37% support an wider line-up of platforms support an wider line-up of platforms 36% It also suggests that businesses may It also suggests that businesses may look for solutions which allow easy look for solutions which allow easy deployment over multiple platforms deployment over multiple platforms p p y y p p p p 12% 7% 1% 1% Android Apple iOS Windows BlackBerry Symbian Other What devices are organisations What devices are organisations Phone OS developing mobile apps for? developing mobile apps for? At present Over two years Figure 6 : Fi 6 Analysis of what platforms organisations take into A l i f h t l tf i ti t k i t account within their mobile applications at present and within the next two years 5 The struggle to deliver mobile apps
Mini tablets are the big growth area for mobile application development li ti d l t Support for mini tablets is Support for mini tablets is predicted to double over the predicted to double over the 95% 95% next two years next two years t t t t 90% 84% 83% Support for smartphones and tablets Support for smartphones and tablets is almost ubiquitous, whereas support is almost ubiquitous, whereas support is almost ubiquitous, whereas support is almost ubiquitous, whereas support for mini-tablets is far less evident at for mini-tablets is far less evident at present present Although large growth in the support Although large growth in the support of the mini-tablet is predicted, it looks of the mini-tablet is predicted, it looks 48% as though more than half will still NOT as though more than half will still NOT supporting that device type in two supporting that device type in two years’ time years’ time The focus of mobile device efforts is The focus of mobile device efforts is still largely on the smartphone still largely on the smartphone till l till l l l th th t h t h 23% With these plans to expand, how With these plans to expand, how Smartphones Tablets Mini-tablet proficient are mobile app proficient are mobile app development teams? development teams? At present Over two years Figure 7 : Figure 7 : Anal sis of Analysis of what devices organisations take into account hat de ices o ganisations take into acco nt within their mobile applications at present and within the next two years 6 The struggle to deliver mobile apps
Mobile development teams are not ideal Only one in ten respondents say Only one in ten respondents say that their mobile development that their mobile development t t team is perfect team is perfect i i f f t t 10% 2% The majority (57% ) says that their team The majority (57% ) says that their team 4% is ‘very good’ , suggesting that, though is ‘very good’ , suggesting that, though th they might be proficient, there is room they might be proficient, there is room th i ht b i ht b fi i fi i t th t th i i for improvement for improvement 27% Worryingly, a third says that their team Worryingly, a third says that their team is middling, sluggish, or poor, meaning is middling, sluggish, or poor, meaning that significant improvement is needed that significant improvement is needed that significant improvement is needed that significant improvement is needed Given that so many apps will need Given that so many apps will need mobile access over the next few years, mobile access over the next few years, this data suggests that organisations this data suggests that organisations need more help in developing and need more help in developing and p p p p g g 57% executing mobile applications executing mobile applications How responsive are these mobile How responsive are these mobile development teams to operating system development teams to operating system updates? updates? Perfect Very good Middling Sluggish Out-paced Figure 8 : Fi 8 “How would you describe your mobile development team “H ld d ib bil d l t t (whether in-house or outsourced)?” (590 respondents) 7 The struggle to deliver mobile apps
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