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Introduction Who we are & what’s our role in project? • Devon Manfredo Jessica Lamboy • Why are we here today? And now, a word from our President •

Change Management Overview Driving project solution sustainability through performance monitoring, Establishing the knowledge capture and the 8 “why” of the project, identification of mitigation identifying “what’s in it activities as needed for me” and defining Post Change 1 high-level change plan Deployment Strategy, Case Defining and 7 Planning for Change, addressing the Vision organizational readiness for project Mobilizing leaders to implementation Leadership & demonstrate visible Readiness Sponsorship commitment and Assessment support of the project Alignment and through defined Engagement 2 Assessing training actions End User needs and determining delivery method and 6 Stakeholder approach to effectively Identification, equip people with the Training Analysis and requisite knowledge Understanding who and skills to adopt the Engagement stakeholders are and project solution strategically grouping them to determine 3 Change Impact proper engagement Assessing and understanding Communications 5 Assessment project impacts on people, process and technology to Providing appropriate levels identify needed change of information to impacted 4 management activities individuals using the most effective vehicles

Communication

How we’ll keep you informed cloudproject.tcnj.edu @TCNJCloudProj Oracle Cloud Newsletter

Current Systems vs. Cloud Modules Human Capital Enterprise Resource Planning (ERP) Management (HCM) General Ledger Grants and Budgeting and Procure Employee Profile (GL) and Capital Projects Planning To Pay Tools Financial (PPM) Reporting what it replaces YESS, SoftTime, Taleo & Student PeopleSoft (MAPS), BB Reports & BudgetPak Employee Portal

Cloud Look & Feel Google App button on TCNJ Today Future App Scroll bar Single TCNJ sign on

Cloud Look & Feel Me (Employee Self Service) View

Cloud Look & Feel Procurement View Grants Management View

Cloud Look & Feel Budgetary Control View Accounts Payable View (Internal)

Readiness Strategy

Training Townhalls / Demos o Townhalls and demos scheduled to assess campus users’ readiness for implementation User Testing o Led by module leads to build hands on familiarity TrainingVehicles o In person training covering all key business processes o Job Aids – online video tutorials & manuals o Dedicated User Group/Department training sessions

Assessment Impact Assessment Analyzing & understanding your needs o Distribute Feedback questionnaires after each round of demos and testing o Analyze, compile and answer concerns and questions o Use data to amend or reinforce change management activities Readiness Assessment Final steps to the launch of Go-Live o Tutorial Videos o Assessment Tools

Support Continued Support & Sustainability o Ongoing training opportunities o Online support – job aids, manuals, video tutorials o Demonstrate measurable performance indicators o Post Go-Live feedback o Ongoing support & 2-way COMMUNICATION

Important Dates Townhall / Demo schedule Cut-off & Black Out Dates o Stay tuned for these important dates

Working Together to Manage Change • Get engaged in the process & stay engaged • Ask questions • Voice your concerns • Be “a part” of change instead of being “apart” from it We are committed to working with the entire TCNJ community to improve Everyone’s experience to tran ansition f from om today oday t to t o tom omor orrow.

ERP Change Management Executive Sponsors Devon Manfredo dibella@tcnj.edu Lloyd Ricketts Sharon Blanton Gregory Pogue Jessica Lamboy Vice President Vice President Vice President lamboyj@tcnj.edu Treasurer CIO Human Resouces Kenneth Zepeda ‘21 ricketts@tcnj.edu blantons@tcnj.edu pogueg@tcnj.edu Student Intern zepedak1@tcnj.edu