Recreation 2015-2018 Business Plan and 2015 Budget
Age genda da • Existing Services Vision and Mission • Service Delivery Model • Service Level Issues and Trends • • Service Area Information Accomplishments and Awards • Benchmarking (optional) • Looking Ahead • • Proposed Budget • Balanced Scorecard • Summary 2
Ex Exis isting ing Cor ore Se Servic ices 3
Vis ision ion and d Mis ission ion Vision More people, connected more often, through programs and services that reflect our communities’ needs. Mission We keep Mississauga residents healthy active and connected in partnership with the community. 4
Recreation ion Recreation Serv ervice Del e Delivery ery Mode del North District South District To support the initiatives that are being advanced and proposed in the 2015-2018 Sports business planning cycle, Recreation &Community reviewed and transformed our Development organizational structure. The results of this Aquatics, reorganization are displayed on the right. Therapeutic The changes to the service delivery model and Fitness were necessary in order to be efficient, provide optimal customer service and to Client Services advance our Vision and Mission. Business Planning . 750.6 FTEs 5
Curr rren ent S Serv ervice e Level els DEL ELIVER VERS ANU ANUAL ALLY REC ECREA EATION ON AM AMENI ENITIES ES 12,000,000 Visits to our 11 Major Community Centres Facilities 1 Multi-Purpose Sport Complex 70,895 Program Registrants 25 Ice Pads 44,500 Hours of Arena Rentals 2 Golf Courses 135,000 Hours of Room Rentals 4 Premium Banquet Facilities 69,614 Golf Rounds 4 Indoor Therapeutic Pools 70,778 Aquatics Registrants 11 Indoor Recreation Pools 415,288 Sportsfield Rental Hours 7 Outdoor Pools 62,201 Fitness Memberships 15 Concession Locations 10,971 Fitness Registrants $1.8M in Food & Beverage Sales 6
Se Servic ice L Level l Issue ues & & Trend nds The Future Directions Recreation Master Plan focuses on the following six areas deemed to be the most significant priorities for Recreation to address over the next five years. • Growth & Intensification; • Delivery of Inclusive Services to All; • Aging Demographics; • Maximizing Utilization of Existing Infrastructure & Services; • Positioning Recreation as Essential to Quality of Life; and • Sport & Athletic Development. 7
Se Servic ice Ar Area Inf nfor ormation ion 8
Accom omplishm hment nts and and A Awar ards Rec ecent ent A Accompl omplishment hments • Pricing Strategy (2011); Arena Provision Strategy (2012); • Sport Tourism Strategy (2013); • Sport Plan (2013); and • • Recreation Realignment (2014). Awards GOLD Youth Friendly Community Builder Designation from Playworks • organization; • Facility of Merit Award for Clarkson Community Centre Pool; • Award of Excellence for Adaptive Reuse of a Heritage property at Holcim Waterfront Estate; PRO Innovation Award for “REBEL 13”; and • Cochrane Cup Lifesaving Society Award for the largest learn to swim • program. 9
Ben Benchmarki arking 10
Ben Benchmarki arking 11
Look ooking ing Ahe Ahead Opportu tuniti ties es Development of programs and services for an aging population; • Development of community hubs as the new model for service delivery; • • Investment in mobile self-service options for customers; • Work with partners, funders and sponsors to invest in inclusive programs; Grow participation in sport and establish the city as an event friendly • destination; and Leverage additional funding through partnership opportunities. • Challe allenges • Changing demographics and the need for more responsive services; • Customer expectation and ability to serve using diminishing resources; • Aging infrastructure; Changing legislation impacting service, personnel and facility operations; • Balance between affordability, access and cost recovery in the face of • rising costs; and • Aging population and current fee structure for older adult programming. 12
Pan Am n Am Gam ames es Service Gross Recovery / Net City Area Funding Revenue Costs Recreation $210,000 $130,000 $80,000 Transit $250,000 $250,000 $0 Culture $123,500 $10,000 $113,500 Roads $66,000 $66,000 $0 Total $649,500 $456,000 $193,500 The Net et City Costs ts a are funded ed b by y reallocating existing b budgets ts. • • Som ome l lease, conc oncession on and nd ot othe her r revenue nues and nd a assoc ociated e expend nditur ures are re und under ne negot otiation w on with h TO20 2015 15. These h e have been en e excluded ed f from th the e tab able le ab above.
Pan an A Am Gam ames es Rec ecrea eation er 4 th th , 20 On D December 2013 13 Gen eneral C Committ ttee ee c committed $ $70,000 from th the e • Spor ort H Hos osting ng Fund und to o of offset t the he cos ost of of a Silver M Muni unicipal Designa nation on wit ith T TO2 O2015. An An ad addit itio ional al $20,000 has as been commit itted w wit ith a $ a $10,000 Ignit ite On Ontar ario io Grant nt. Fund unding ng is e earmarked for or tor orch r h relay a activation, on, banne nners / / s signa nage, p prom omot otiona onal sup uppor ort and nd v vol olunt unteer appreciation. on. Par artial e ial event s staf affin ing of $120,000 have b been id identif ifie ied an and will ill be f fully lly • re recov overe red. Transit sit MiWa Way will ill prov rovide shuttl tle service f e from P Port t Credit G t GO S Stati tion and • Kipling ng Sub ubway Station t on to o the he H Hershe hey Spor ortZone one based on t on the he P Pan n Am Games sc s schedu dule. Roads ads Tran ansportatio ion & Works will p ill provid ide t traf affic ic man anag agement an and g general al • trans nspor ortation on sup uppor ort i inc nclud uding ng the he sup upply a and nd ins nstallation of on of signa nage (wayfin indin ing an and r regula latory in inclu cludin ing mobile ile var ariab iable le m messag age s sig igns), temporar ary traf affic ic control d l devic vices s such ch as as b bar arricad icades/bar arrels ls, in intersect ctio ion pavement mar arkin ings an and t traf affic ic sig ignal al tim imin ing ad adju justments. Temporar ary cycle le par arkin ing at the venue w will als ill also b be supplie lied. 14
Pan an A Am Gam ames es Cu Cult lture The C Cult lture Divis Divisio ion will d ill develo lop an an ar arts program am as as an an in integral al • com ompone onent nt of of t the he c celebration on of of the he P Pan A n Am Games with f h fund unding ng of f $1 $123,5 3,500 from om C Cul ultur ure’s Oper erati ting Bud udget, inc nclud uding ng P Proj oject Gr Grants. s. $10,000 000 Ignit ite On Ontar ario io Grant t will b be e used ed t to o offset t th the e total c cost. The series of projects and events that will make up the program, includes: the creation of temporary public art works; • new digital technology to support creative engagement; • • a legacy grant program aimed at supporting individual artists; and • performances and presentations showcasing the cultural diversity of Mississauga through partnerships with local community organizers. In-ki In kind re resourc rces f fro rom staff ff in in C Cult ltural al Op Operatio ions, P Public A lic Art an and Dig Digit ital al • Engagement t t to del eliver er th the programs. Pan Am Pa Am w will ill be a ca a cataly alyst for im improved c cult ltural al servic ices in in the ar areas as of • digital e eng ngagement nt and nd grant nt fund unding ng thr hroug ough p h pilot ot p proj ojects and nd “Igni nite” in init itia iativ ives. 15
Propo posed B d Budge dget 16
20 2015 Bu 5 Budget et Summary ary 5% n net et increase t to O Operati ting Budget et: $1. 1.14 14M 1,200 1,000 800 600 1,106 400 $000's 200 132 50 31 0 (178) (200) (400) Maintain Efficiencies and Revenue Prior Year's New Initiatives Current Service Cost Savings Changes Decisions Levels Mainta tain Current t Service L Levels = = Cost t Increases and d Ope perati ting I g Impa pacts ts of Capi pita tal P Projects ts 17
Maint intain in Cur urrent nt Se Servic ice Levels ls 2015 2016 2017 2018 Proposed Forecast Forecast Forecast Description Budget ($000's) ($000's) ($000's) ($000's) Labour and Benefits 580 635 650 665 Operational Costs Increases Utility Increases 519 480 457 507 Hershey SMG Budget Changes 5 57 58 59 201 City Centre Lease 3 3 3 3 Other Changes (0) 5 5 5 Operational Costs Increases 527 545 522 574 Operating Impact of New Capital Projects River Grove Community Centre Re-Opening 261 0 0 0 Meadowvale Community Centre Closure & Re-opening (261) 225 225 0 Operating Impact of New Capital Projects (0) 225 225 0 Changes to Maintain Current Service Levels 1,106 1,405 1,397 1,239 Note: Numbers may not balance due to rounding. 18
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