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Primary Care Carers Support Service Supporting carers who have a significant or complex need within the Primary Care Setting A direct referral route for GPs and Health Care Professionals Urgent referrals contacted within 2 working days


  1. Primary Care Carers Support Service Supporting carers who have a significant or complex need within the Primary Care Setting

  2. A direct referral route for GP’s and Health Care Professionals • Urgent referrals contacted within 2 working days • Routine referrals contacted within 10 working days

  3. Service Overview • For carers of adults aged 18+ • Dedicated Carer Adviser in each Integrated Locality Team • The carer and adviser working together to agree a support and wellbeing plan • Carers can be supported face to face in the home or in a community setting • The adviser will actively refer to other services and professionals • An enhanced service in addition to the existing Carers Oxfordshire Service

  4. Making a referral • GP’s can refer carers using an EMIS proforma • Import the EMIS referral proforma from the Referral Page on the OCCG website • Send to - PCCarers.SupportReferrals@nhs.net

  5. What can the carer expect? • Carers Assessment • Planning for an emergency • Emotional support • Benefit check • Referral to other services (OAB, Good Neighbour Scheme for transport) • Link into support group

  6. Primary Care Carers Support Service Manager Mel Wilkinson – 0755 7430 880 PCCS.Manager@nhs.net

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