Pin inellas County Business Technology Services BTS Board Meeting April 19, 2018
Agenda Agenda 1. Call to Order – (Commissioner Welch, Chair) 2. Designation of Voting Members – (Commissioner Welch, Chair) 3. Action Item: Approval of Meeting Minutes – (Commissioner Welch, Chair) BTS Board Meeting – February 12, 2018 4. Citizen Comments – (Commissioner Welch, Chair) 5. Action Item: BTS FY19 Strategic Plan – (Jeff Rohrs, BTS CIO) 6. Action Item: BTS FY19 Budget – (Jeff Rohrs, BTS CIO) 7. Action Item: BTS FY19 Decision Packages – (Jeff Rohrs, BTS CIO) 8. Action Item: Presentation of TSC Charter – (Chris Short, TSC Chair) 9. Discussion Item: Centralized Email System – (Belinda Huggins, BTS Director) 10. Discussion Item: Cybersecurity Workshop – (Jeff Rohrs, BTS CIO) 11. Discussion Item: CIO Goals and Department Plan – (Commissioner Welch, Chair) 12. Discussion Item: BTS Board – Open Items 13. Adjournment 2
BTS 2019 Strategic Plan 3
OU R VIS I ON FQ,R A BR IGHT ER TE CHNOLOGY FU T URE Our visio n is to be Pinell as Cou nt is Se rvice Provi de r of Choice, pr ov idi1 ng except i ona l value-added In fo r mat i on Tech no l ogy pr oducts and service, s w hile maxim izing t he ret urn on public in vestme nt in Business Techn ology Service, s. TH E COR E VALUES OF OUR ORGAN IZ ATI ON ! Our leadership adheres t o a11d pr omotes t he core va lu es of Pinell as Cou nt y Busin ess Techn ology Services: I . • I nteg r ity and Accoun tab i lity • Di versity • Con tinuous I mproveme nt • Teamwo rk and Coll abo r at ion • Inn ovat i on • Quality Se rvice 4
BTS Strategic Goals • Outstanding Customer Service • Mature Governance and Sustainability • Efficient Service Delivery • Talent Management and Development • Financial Stewardship 5
BTS Narrowed Mission BTS BTS Focus on Enterprise Services • Infrastructure Excellence Governance • Cybersecurity Open Data & Integrations • Enterprise Applications Justice OPUS EGIS Opportunities • Open Data • Application Integrations Cybersecurity • User Experience Infrastructure Compute, Storage, Network, Telecom, Endpoints 6
Discussion or Questions? Action Item Approval of the BTS 2019 Strategic Plan
Pinellas County Business Technology Services Action Item 2019 BTS Budget Partnering to provide the solutions most important to our customers’ business 8
BTS Organizational Chart (High Level) BTS Board Chief Information Officer Jeff Rohrs Application Infrastructure Financial & Enterprise Architecture Project Cybersecurity Services Services Service Management & Strategic Planning Governance BTS Director BTS Director BTS Manager Chief Technology Officer BTS Manager BTS Manager Belinda Huggins Scott Davis Greg Carro VACANT Scott Butler Lynda Morrill Application Infrastructure Financial & Service Enterprise Architecture Cybersecurity Project Governance Services Services Management & Strategic Planning 4 Direct Reports 5 Direct Reports 64 Directs/Indirects 56 Directs/Indirects 8 Direct Reports 2 Direct Reports 5 Managers 3 Managers eGIS OPUS Server Finance Enterprise Architecture Cybersecurity Project Management Justice Storage Budget Compliance Enterprise Apps Network Asset Management Strategic Planning Auditing Organizational Operation Center Telecommunications PC Leasing Incident Response Change Management Disaster Recovery Desktop Service Management Application Portfolio Management 9
BTS Succession Planning 10
BTS Succession Planning Continued 11
BTS Budget Summary Justice, $338,310 CIP, 1% $4,474,380 BTS Base Budget Target $32,817,660 12% Labor w/Inter-Gov Charges Inter-Gov $17,416,800 Charges 46% $2,275,210 BTS Base Budget Request $32,817,660 6% Labor $17,416,800 Department Operating Operating $15,400,860 $843,520 w/Inter-Gov Charges 2% Capital $4,812,690 BTS CIP $4,474,380 Operating to Services Projects $338,310 $12,282,130 33% Total Request $37,630,350 Less OTI $60,000,000 -5% 10% -26% 12% -19% -10% 11% 1% -2% $40,000,000 $20,000,000 4% -3% 5% -26% 6% 9% -11% 3% 6% $- 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 Total BTS Budget $52,117,080 $49,456,330 $39,855,950 $44,822,450 $40,430,450 $40,875,880 $40,007,240 $44,336,130 $50,642,070 $37,630,350 Base Budget* $34,576,430 $25,523,690 $22,705,080 $23,316,200 $24,773,710 $27,027,290 $28,756,510 $30,203,400 $31,578,210 $30,542,450 12 *Base Budget History (Chart): Without Inter-Gov Charges
Working for You Justice, Labor Summary CIP, $338,310 $4,474,380 1% 12% Labor Inter-Gov $17,416,800 Charges 46% Position % to Purpose $2,275,210 Management 6% Tax Collector Support 10% Department BRM (Technical) 1% 3% Operating $843,520 Admin 3% 2% Technical 83% Operating to Services $12,282,130 33% Budget Actual 171 164 165 162 162 158 $1,500,000 148 146 146 144 $1,000,000 155 151 148 146 146 146 142 140 133 $500,000 Contractual Services BTS Base FTE Headcount $- 2010201120122013201420152016201720182019 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 13
Run the Business Operating & Capital Improvement Plan Summary Justice, FY19 CIP Budget Breakout $338,310 CIP, 1% $4,474,380 Future Years, 12% $1,391,585 Inter-Gov End-of-Life 31% Charges Refresh, $2,622,252 $2,275,210 59% 6% Growth, $460,536 Department 10% Operating Labor $843,520 $17,416,800 FY19 Operating Budget Breakout 2% Inter-Gov 46% Dept OpEx, Contractors Charges, $616,530 $226,990 $2,275,210 4% 1% 15% Operating to Services $12,282,130 Services OpEx, 33% $12,282,130 80% $15,000,000 ELM Funding Trend $10,000,000 CIP $5,000,000 $- 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 14
Top 10 Operating Expenses Rank BTS Service Vendor Budget 1 OPUS Oracle America Inc $ 2,185,450 2 Office 365 Microsoft Enterprise Agreement – O365 Enterprise $ 1,627,210 3 Enterprise GIS Environmental Systems Research Institute (ESRI) $ 630,000 4 Enterprise Network Spectrum - Internet & Data Carrier $ 500,000 5 Enterprise Network CenturyLink/Level 3 - Internet & Data Carrier $ 500,000 6 Enterprise Network Cisco Systems Thru CDWG Partner $ 450,000 7 Enterprise Telephone ATOS/Unify/Siemens - VOIP Phone System Support $ 326,850 8 Justice CCMS Tyler Technologies $ 322,670 9 Enterprise Telephone CenturyLink/Level 3 - Voice over Internet Protocol (VoIP) $ 263,190 10 Enterprise Infrastructure Amazon Web Services (AWS) – Cloud Infrastructure $ 250,000 15
Discussion or Questions? Action Item Approval of the BTS 2019 Budget
Pinellas County Business Technology Services FY19 Decision Packages CJIS User Policy Board EGIS Steering Committee OBAEC 3D Basemaps Audit & Security Justice Business Routing Developments Clerk Jury Partnering to provide the solutions most important to our customers’ business 17
Evolving Justice CCMS FY17 & 18 Business Development Efforts Development by Stakeholder Development Context Multi- Clerk Leverage Odyssey Process Agency 23% Platform Improvement 32% 32% 32% State Attorney Enhanced Courts Public End of Life 18% Business 9% Defender Replacement Capability 18% 4% 32% 18
Justice CCMS Budget History Recurring Evolving Business Improvements Jury Tyler Odyssey Project WBDQ $7,000,000 FY17 & 18 Budget Status for Current Dev Efforts FY18 Approved Budget $ 887,160 $6,000,000 FY18 Estimated Total Remaining $5,000,000 Expenses to be Paid $ (498,849) $4,000,000 FY18 Remaining *Expenses to $ 388,311 Carry Forward FY19 $3,000,000 *Inclusive of $86K Contingency for $2,000,000 Mandates & unknown requirements $1,000,000 $- FY11 FY12 FY13 FY14 FY15 FY16 FY17 FY18 FY19 FY20 Budget $6,543,5 $3,539,9 $6,082,0 $5,426,5 $1,600,0 $1,520,0 $1,133,1 $887,160 $388,311 $86,307 Actual $- $2,239,8 $3,173,1 $4,267,3 $337,033 $983,953 $201,529 $498,850 $302,004 $- 19
Justice CCMS Business Developments CJIS Policy Board Initiatives Prioritized & Supported FY18 FY19 FY20 FY21 New Business (One-time) (One-time) (One-time) (One-time) Development Efforts (Qty) 8 $ 234,560 (10 Efforts now in Tyler Release) 9 $ 232,040 9 $ 236,880 9 $ 269,610 FY19 FY20 FY21 One-Time One-Time One-Time Budget $232,040 $236,880 $269,610 Estimated $187,240 $185,832 $196,030 Spend Average $190K Recurring 20
Justice CCMS Business Developments CJIS Policy Board Initiatives FY19 Decision Package Decision Package FY19 One-Time Recurring Budget $232,040 $190,000 21 21
Justice CCMS- Clerk Jury CJIS Policy Board Initiative FY19 Decision Package Decision Package FY19 One-Time Recurring Additional Budget $84,000 $0 Project is on Schedule. APPROVED FY17 FY17 Change in Scope Required: Decision Package (One-time) Integration with In Court Docketing Clerk Jury Project $ 267,686 Application Additional Funding Necessary: $ 84K 22
Enterprise GIS Service Update CURRENT SERVICE CONSUMPTION ($) CURRENT FUNDING SOURCE Utilities Municipalities BCC … Enterprise Special Revenue 23% 2% 24% 25% Property Appraiser Office General 5% Government 51% Sheriff Public Works 24% 29% 23
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