Pin inellas County Business Technology Services BTS Board Meeting April 18, 2019
Agenda 1. Call to Order – (Bernie McCabe, Chair) 2. Designation of Voting Members – (Bernie McCabe, Chair) 3. Action Item: Approval of Meeting Minutes – (Bernie McCabe, Chair) BTS Board Meeting – February 27, 2019 4. Citizen Comments – (Bernie McCabe, Chair) 5. Legal Update – (Jason Ester, County Attorney) 6. Budget Overview – (Jeff Rohrs, CIO) 7. OPUS Availability Update – (Jeff Rohrs, CIO) 8. BTS Goals Subcommittee – (Jeff Rohrs, CIO) 9. Adjournment 2
BTS Budget Summary 3
Working for You Labor Summary 4
Run the Business Operating & Capital Improvement Plan Summary 5
BTS Budget by Strategic Pillar Total Labor & OpEx BTS BTS Governance Open Data & Integrations Justice OPUS EGIS Cybersecurity Infrastructure Compute, Storage, Network, Telecom, Endpoints 6
BTS Budget by Strategic Pillar Labor vs OpEx 7
BTS BTS Governance BTS Strategic Pillars: Infrastructure Open Data & Justice Integrations OPUS EGIS Cybersecurity Infrastructure Compute, Storage, Network, Telecom, Endpoints Custom IT Management, 5, Support, 9, 5% CHANGES & TRENDS 9% Network & IT Operations & OPERATING, Telephone, 17, Support, 25, $7,462,830 , • Migrate to next generation storage platform 18% 26% 40% LABOR, • Begin migration to next generation Backup BUDGET $11,262,730 , Server & #FTE: 96 and Archive solution 60% Storage, 16, 17% • Catch up on technical debt (CIP) Operations Ent Office & • Upgrade to latest Virtualization Platform Center, 13, Device Mgmt, 11, 14% • Cloud readiness ( foundation created, first 11% workloads moved) FY20 Operating by Infrastructure Service • Identity Management Redesign and Cloud enablement ENTERPRISE NETWORK $2,229,060 • End user experience – desktop/mobile ENTERPRISE TELEPHONE $953,092 devices SERVER & STORAGE $1,802,464 ENTERPRISE OFFICE365 & DEVICE $2,072,580 MANAGEMENT OPERATIONS CENTER $405,700 8
BTS BTS Governance BTS Strategic Pillars: Cybersecurity Open Data & Justice Integrations OPUS EGIS Cybersecurity Infrastructure Compute, Storage, Network, Telecom, Endpoints Management,1, CHANGES & TRENDS 20% LABOR, OPERATING, • Planned external third-party Risk & $598,690 , $588,090 , 50% Vulnerability Assessment. 50% BUDGET #FTE: 5 • Continuing to expand Security Awareness Training program and possible change of Support Staff, 4, solution. 80% • Establish business hours Security Operation Center. FY20 CyberSecurity Operating $328,087 OPERATING AGREEMENTS & TOOLS $260,000 SECURITY ASSESSMENT & REMEDIATION 9
BTS BTS Governance BTS Strategic Pillars: EGIS Open Data & Justice Integrations OPUS EGIS Cybersecurity Infrastructure Compute, Storage, Network, Telecom, Endpoints Management,1, 8% CHANGES & TRENDS OPERATING, LABOR, • New ESRI contract in 2020. Estimated 38% $1,378,990 , $1,549,300 , 47% 53% True-Up (included in base budget request). BUDGET #FTE: 13 • 3D Base map FY19 Approved Decision Package: 50% estimated completion. 50% re-budgeted FY20. Support Staff, 12, • Oblique Aerial Imagery: Schedule to fly FY20 92% FY20 EGIS Operating OPERATING AGREEMENTS & TOOLS $308,981 ESRI AGREEMENT $945,000 3D BASE MAPS FY19 APPROVED DP $125,000 10
BTS BTS Governance BTS Strategic Pillars: OPUS Open Data & Justice Integrations OPUS EGIS Cybersecurity Infrastructure Compute, Storage, Network, Telecom, Endpoints Management,1, LABOR, 12% CHANGES & TRENDS $1,066,660 , 28% • Oracle (Perpetual) Agreement Extended 1 year; term ending Jan 29, 2020. #FTE: 8 BUDGET • OPERATING, Additional Year Extension is requested thru Jan 29, $2,732,280 , 2021 72% • Oracle Cloud Disaster Recovery for Support Staff, 7, Enterprise Business Suite. 88% • Continued testing of technical viability thru FY19 & 20 FY20 OPUS Operating • Office of Management & Budget put out to RFP for potential replacement of Hyperion Budgeting Software. ORACLE AGREEMENT (PERPETUAL) $2,318,547 • Human Resources Taleo Phase 2 Enhancements is a FY20 Decision Package. $180,512 ORACLE CLOUD DR OTHER OPERATING AGREEMENTS & TOOLS $233,203 11
BTS BTS Governance BTS Strategic Pillars: JUSTICE Open Data & Justice Integrations OPUS EGIS Cybersecurity Infrastructure Compute, Storage, Network, Telecom, Endpoints Management/Coo rdinator, 1, CHANGES & TRENDS 12% LABOR, OPERATING, • FY18 & 19 Approved Decision Package efforts $1,071,860 , $1,092,620 , 50% to be completed FY20. 50% #FTE: 8 BUDGET • $851,013 re-budgeted FY20 in support of FY18 & 19 approved efforts. • FY20 Decision Package submitted in support Support Staff, 7, of New unfunded efforts. 88% FY20 JUSTICE Operating TYLER MAINTENANCE & SUPPORT $315,911 TYLER PROFESSIONAL SERVICES (DP) $771,412 $5,280 OTHER AGREEMENTS & TOOLS 12
BTS BTS Governance BTS Strategic Pillars: Open Data & Integrations Open Data & Justice Integrations OPUS EGIS Cybersecurity Infrastructure Compute, Storage, Network, Telecom, Endpoints CHANGES & TRENDS • Establishing Governance at Enterprise Level. • Formalize the strategy. • Mature and leverage Enterprise Service Bus. • Architect and build the foundation (Data LABOR, #FTE: 6 Warehouse/Lake/Mart) that can be $825,010 leveraged across the enterprise through many presentation layer tools and visualizations. 13
Approval of BTS Budget Request
Pinellas County Business Technology Services FY20 Decision Packages CJIS User Policy Board OBAEC ❑ ❑ Human Resources: Justice Business Developments Taleo Phase 2 Partnering to provide the solutions most important to our customers’ business 15
Justice CCMS Budget History Prior Approved Decision Package Funding 16
Current Justice CCMS Work Effort Status Effort AO Status PO Status FY19 Est EST Completion Project 11149 Sentencing API’s Signed Issued 426548, $88,350 $8,835 FY19 Project 11092 (2017) Traffic Case Number Search in Attorney Manager TBD, $58,450 TBD $0 FY21 Public Access (2017) Clerk Contra, $150,000 N/A $0 FY20 Project 11038 Change Case Type in Attorney Manager Signed Issued 427400, $29,040 $13,068 F19 Project 11088 Display Predefined Custody Status Signed Issued 429649, $19,140 $5,742 FY19 Project 11020 Auto Judge Assignment Signed Issued 429647, $23,760 $4,752 FY19 Project 12144 Place Hyperlinks to all Cases TBD TBD $14,190 FY20 REQ- 2279 Ability to Copy and Paste TBD, $30,000 TBD $0 FY20 Project 11899 Auto Case Assignment on Reassignment Signed Issued 434986, $21,120 $10,560 FY20 Project 12145 Modify Offense Code to Add Case Security TBD TBD $24,420 FY20 Project 12398 Add/Delete Party Flags with Event Codes TBD, $46,200 TBD $0 FY21 Project 11964 Registry API’s Signed Clerk, $16,995 $0 FY20 Project 11733 Sortable Column Headers in List Manager Signed Issued 435113, $6,600 $6,600 FY20 Project 12273 Send Document for Manual Review to CSI Queue Signed Issued 434988, $81,510 $40,755 FY21 Project 12350 Custom API to Specify Task Queue Signed Issued 434987, $47,520 $23,760 FY20 Project 10304 Jury Signed Issued 426558, $267,686 $87,686 FY20 TOTAL 16 EFFORTS IN FLIGHT 240,368 17
Justice CCMS Business Developments CJIS Policy Board NEW Initiatives FY20 Decision Package Decision Package Estimated Proposed FY 20 Development Items Cost FY20 Project 12033 Active Parameter Token Should Only Return One-Time Recurring Active Charges (core update) - SAO $30,000 Budget $221,844 $0 REQ- 2409 Appeals ‐ Confidential Record Build - Clerk $78,084 Attorney Manager Case Header Region Display Additional Information - SAO $27,000 Project 10372 Party Record: Special Instructions and Alerts Region - Clerk $17,760 Event Data Prompts with Group Add Events - Clerk $30,000 Add Excel Functions in Word forms to work with tokens - Clerk $15,000 Provide Audit Trail for Court Calendaring and Session Closure - Courts $24,000 Total (Voting Item) $221,844 18
Human Resources Taleo Phase 2 FY20 Decision Package Key Points • Phase 2 provides: • Implementation of Oracle Taleo Cloud Services On- Boarding module, synchronization between Oracle ✓ Customers Impacted: All departments and agencies Taleo and Oracle EBS, single sign-on functionality. Goal is to provide smoother and simpler application Represented by the Unified Personnel Board (UPS). process for current and prospective employees and use the Taleo suite of applications (e.g., iPerform, iRecruit). ✓ Estimated Funding Source: General Government. • Human Resource (HR) Performance Objectives: • Improve time to fill vacant positions. • Improve reporting for diversity, hiring and retention goals. • Cessation of dual entry in two disparate systems. Decision Package • Increase data accuracy. FY20 • Reduce manual entry. • Reduce login support calls as result of Single Sign On. One-Time Recurring • Increase employee satisfaction via annual employee survey as an indicator of improved performance Budget $50,000 $0 development tools and processes. • Improve retention as a result of improved methods for measuring and developing employees. • Improve retention as a result of improved methods for measuring and developing employees. 19
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