New Volunteer Support Torch Bearers Lighting the Way for Volunteer Success
New Volunteer Support Agenda • New Volunteer Experience • Troop Start Up • Service Unit Support • Resources • Q&A
Objectives • State that you are able to implement a New Troop Start Up session; • Identify three ways that Services Units can support New Leaders throughout the year; • List three new resources/updates to support new leaders.
New Volunteer Leadership Experience
Our Opportunities • Troop Start Up Troop Start Up Troop Start Up Troop Start Up • Minimize Information Overload Minimize Information Overload Minimize Information Overload Minimize Information Overload • Build Relationship Build Relationship Build Relationship Build Relationship
What Has Changed • Troop Start Up Facilitated by staff or SU Volunteer within 10 days • Continuous Learning Webinars • Personal phone calls to the new leader made by staff throughout the year.
Troop Start Up • Mandatory for all new new new troop leaders new • Open to Other Volunteers • Interactive and Customized based on Needs of participants • Can Be completed by staff or volunteers • Can be delivered via Service Unit, Circle, or Regionally • Should happen with 10 business days. • Should occur multiple times a year. • Can be completed individually or in a group. • Replaced troop start up and service unit orientation • 60-90 minutes long
Troop Start Up: Setting the Tone Communication • People who like one another tend to TRUST one another Tonality Body Language • People tend to work Spoken Words with people they trust Body Language Spoken Words Tonality
Troop Start Up: Setting the Tone • Introduce yourself • Show appreciation • Share a feel good story • Get to know your audience
Troop Start Up: Setting the Tone 70% Listen 30% Talking
Troop Start Up: Setting the Tone • Purpose • Expectations • Agenda • Time • Outcome
Troop Start Up: Engaging Families • The Parent Meeting • Explain the importance of a parent/caregiver meeting • Review the sample agenda • Brainstorm ideas on getting parents/caregivers involved in the troop: • Forming a troop parent/caregiver committee • Using the Ways Adults Can Help form to gather more information. • Demo the parent/caregiver view in the VTK walk through.
Troop Start Up: The Troop Year • The Volunteer Toolkit should be pulled up for referenced throughout the troop start up. Use their own log-in or a sample log-in. • Troop Meeting • My Troop • Year Plan • Meeting Plan • Troop Safety • Resources & Forms
Troop Start Up: Troop Finance • Much Smaller Section than in the past. • Information on Opening Banking Account, Completing Finance Report will continue after troop start up in a separate training • Information for Fall Product & Cookie Sales will continue after troop start up in separate trainings. • Encourage Cookie and Fall Product Managers • Important Dates are shared!
Troop Start Up: Service Unit Support • Troop start up should be served as an introduction, ongoing conversations, trainings and meetings should take place after troop start up. • Ensure new leaders have phone numbers and emails of both staff and volunteers • Invite them to the Service Unit Meetings • Give time for questions and answers • Encourage them to call.
How to find our New Volunteers • New volunteer process in your service unit • Service Unit Email Accounts
Service Unit Support to New Leaders
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