Support for Businesses New Hospitality Industry COVID Guidelines Explained as of 1 June 2020 Pauline Porter – Environmental Health Coordinator
121 one-on-one consultations = Average of 5.5 businesses per day COVID-19 between Colin and local businesses between 24 th March & 24 th April • Coronaviruses are a family of viruses that can make people sick • COVID-19 is a new coronavirus disease, originated in China 2019 • 80% people who become infected, will experience mild symptoms & make a full recovery • 15% people who become in infected will experience moderate symptoms • 5% may experience sever symptoms & become very sick
121 one-on-one consultations COVID-19 : Signs & Symptoms between Colin and local businesses between 24 th March & 24 th April = Average of 5.5 businesses per day • Not everyone with COVID-19 show these symptoms • Some people with these symptoms have another illness
121 one-on-one consultations COVID-19 : How it spreads between Colin and local businesses between 24 th March & 24 th April = Average of 5.5 businesses per day
121 one-on-one consultations COVID-19 : Preventing the spread COVI between Colin and local businesses between 24 th March & 24 th April = Average of 5.5 businesses per day • Staff are encouraged to undertake COVID-19 training https://rtw.educationapps.vic.gov.au/ • Practice good respiratory & hand hygiene • Social distancing • Table Service only • Ensure staff showing symptoms to get tested & not attend the workplace until they receive a negative result
Re-opening Preparation 121 one-on-one consultations COVI between Colin and local businesses • COVID-19 staff training (recommended) between 24 th March & 24 th April = Average of 5.5 businesses per day https://rtw.educationapps.vic.gov.au/ • Deep clean premises https://www.business.vic.gov.au/__data/assets/pdf_file/0020/1903601/Fact-sheet-food- business-cleaning-and-sanitising.pdf • Set up for appropriate number of people & physical distancing https://www.business.vic.gov.au/__data/assets/pdf_file/0003/1903602/Fact- Sheet-venue-set-up.pdf • Handwashing or hand sanitiser station at entrance (recommended) • Complete Checklists: Before You Open https://www.business.vic.gov.au/__data/assets/pdf_file/0019/1903600/Before- you-are-open-Checklist-for-owners-managers.pdf Once You are Open https://www.business.vic.gov.au/__data/assets/pdf_file/0004/1903603/Once- you-are-open-Checklist-for-owners-managers.pdf
Re-opening Preparation 121 one-on-one consultations COVI between Colin and local businesses between 24 th March & 24 th April • Display signage = Average of 5.5 businesses per day max no. of people permitted anyone time in premises (entrance) https://www.business.vic.gov.au/__data/assets/pdf_file/0003/1 903305/Door-sign-Our-maximum-number-of-patrons-is.pdf COVID-19 symptoms & to stay home if unwell https://www.business.vic.gov.au/__data/assets/pdf_file/0004/1 903306/Door-sign-Please-do-not-enter-this-venue-if-you-are- experiencing-symptoms.pdf Hygiene https://www.business.vic.gov.au/__data/assets/pdf_file/0007/1 903318/Poster-Slowing-the-spread-of-coronavirus.pdf Distancing practices https://www.business.vic.gov.au/__data/assets/pdf_file/0011/1 903358/Sign-Lets-all-keep-1.5m-apart.pdf ; https://www.business.vic.gov.au/__data/assets/pdf_file/0003/1 903359/Sign-Please-stand-here.pdf ;
Premises Capacity 121 one-on-one consultations COVI between Colin and local businesses between 24 th March & 24 th April • Max 20 people per enclosed space = Average of 5.5 businesses per day No more than 1 person per 4m 2 Staff not included in in capacity limit Takeaway customers not included in capacity limit but limit contact with dine in customers Children & infant included in capacity limit Contractor working in same space considered part of 20 person limit • Premises with multiple rooms can have more than 20 patrons at any onetime but no more than 1 person per 4m 2 e.g. separate indoor and outdoors areas, upstairs & downstairs rooms, separate rooms on one level • Consider having separate floor staff at each dining area
1 person per 4m 2 Calculation 121 one-on-one consultations COVI between Colin and local businesses • Area M 2 = Length x Width between 24 th March & 24 th April • Maximum number of people = Area M 2 ÷ 4 = Average of 5.5 businesses per day
Premises Setup 121 one-on-one consultations COVI between Colin and local businesses • Record every patrons name, phone no, time of arrival & table between 24 th March & 24 th April = Average of 5.5 businesses per day https://www.business.vic.gov.au/__data/assets/pdf_file/0008/1903319/Record-sheet-Visitor-and-Patron-Contact-Log.pdf & https://www.business.vic.gov.au/__data/assets/pdf_file/0006/1903308/Fact-sheet-Keeping-visitor-contacts-safely.pdf • Menus Laminated & sanitised after each use Paper , throw out after each use Non-contact signage • Max 6 persons per table Group of diners with more that 6 people are permitted, but must be seated in groups of 6 on tables 1.5m apart • Remove communal & self serve food, water canisters, cutlery & condiments • Consider customers to enter one way in & one way out
Cleaning 121 one-on-one consultations COVI between Colin and local businesses • Regularly clean & sanitise common contact surfaces between 24 th March & 24 th April = Average of 5.5 businesses per day https://www.business.vic.gov.au/__data/assets/pdf_file/0020/1903601/Fact-sheet-food-business-cleaning-and-sanitising.pdf Door & cupboard handles Handrails Refrigerator handles Tap handles switches Kitchen & food contact surfaces • After each customer has left clean clean & sanitise Tables & chairs Eating & drinking utensils Condiments i.e. sugar salt, pepper & water jugs EFTPOS Keypad • Fabric chairs wiped with a damp cloth after each patron use
Toilets 121 one-on-one consultations COVI between Colin and local businesses between 24 th March & 24 th April • Limit queues to toilets & have = Average of 5.5 businesses per day adequate spaced markers • Soap dispensers & disposable hand towels / dryers • Toilet facilities should be cleaned regularly throughout the day in particular high touch surfaces, toilets, hand basins & door handles.
Useful Web Links 121 one-on-one consultations COVI between Colin and local businesses between 24 th March & 24 th April • Hospitality Industry COVID-19 = Average of 5.5 businesses per day Guidelines https://www.business.vic.gov.au/__data/assets/pdf_file/0011/1903718/Hospitality-Industry- Guidelines-for-coronavirus-COVID-19.pdf • Business Victoria: Hospitality Industry https://www.business.vic.gov.au/disputes-disasters-and-succession-planning/coronavirus- covid-19/hospitality-industry-guidelines-for-coronavirus-covid-19 • Business Victoria: Re-opening questions 13 22 15 or https://www.business.vic.gov.au/contact-us • Victorian Department of Health & Humans Services: Restaurants & Cafes Q&A https://www.dhhs.vic.gov.au/restaurants-and-cafes-covid19
Environmental Health Service ph. 03 5573 0256 E7@sthgrampians.vic.gov.au www.businessgreaterhamilton.com.au www.sthgrampians.vic.gov.au
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