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Welcome to this Mind Owl Workshop! Emotional Intelligence - An Introduction We’re delighted you’ve made the step to join us on the journey Our workshops are designed to be easy to digest, breaking to improving your emotional intelligence. This is the first of a down complex research and highlighting key points to provide number of workshops in the Emotional Intelligence series and just the right amount of knowledge to incorporate better is an introduction to the theme, creating a strong base to help emotional intelligence into your life. Our slides are available for you incorporate emotional intelligence into your everyday life. you to study at your leisure, our trainer will delve into the detail We’ll help you build an understanding of the topic so you feel of key areas and we provide links to further reading should equipped to better understand your own emotions and the you want to learn more. We encourage reflection throughout emotions of others, hopefully leading to a happier, more (look out for this symbol where a question is posed.) You enlightened and content reality. will also have a workbook to guide you through each section and help you work on your own journey.
Psychologist and CBT Therapist MEET Joanna Rodriguez YOUR TRAINER Joanna is a Psychologist and CBT Therapist (HCPC and BABCP accredited). She has over 10 years of practical experience working within a At Mind Owl we work with a small team of expert trainers, variety of NHS and private settings. As a CBT specially selected to help bring our workshops to life. therapist, Joanna works with people suffering from a variety of life stresses and mental health difficulties, including depression, panic, OCD, anxiety, phobias, PTSD, relationship difficulties, work related stress etc. As a Health Psychologist, Joanna also works with people experiencing long-term persistent pain and other chronic physical health conditions, using psychological www.joannarodriguez.co.uk approaches to offer more holistic condition management. Emotional Intelligence Workshop
SESSION 1
WHAT WE’LL LEARN IN THIS SESSION What is Emotional Intelligence? � What EI is not � Tools to support EI � The difference between emotional intelligence and being clever � Introduction to emotions � Why we tend to lack emotional intelligence � The key qualities of being emotionally intelligent � Why we need it � How it benefits us Mind Owl - Emotional Intelligence Workshop Session 1
Emotional intelligence is all about understanding emotions. Whether it be identifying your own feelings or reading and interpreting the moods of others. What is Emotional It is a skill that can come quite naturally to some, but not to everybody. It is also something that can be practiced and developed.Being emotionally Intelligence? intelligent is key to thinking clearly and creatively, managing challenges and communicating well with others. Mind Owl - Emotional Intelligence Workshop Session 1
WHAT EMOTIONAL Being Positive All The Time INTELLIGENCE Always Agreeing With IS NOT Others Suppressing Emotions Mind Owl - Emotional Intelligence Workshop Session 1
TOOLS TO SUPPORT EMOTIONAL INTELLIGENCE Mindfulness MIndfulness is all about being ‘in the moment’ and learning to be aware of, and tune into, our thoughts, feelings, bodily sensations and surroundings. Cognitive Behavioural Therapy CBT is a well established form of talking therapy used to help manage problems by changing the way you think and behave. Neuroscience Neuroscience is the understanding of the structures in the brain and unconscious reasons for behaviours. Mind Owl - Emotional Intelligence Workshop Session 1
A DIFFERENT TYPE OF INTELLIGENCE Intelligence alone, or ‘being clever’, tends to refer to someone who is academic, has succeeded in their career, has the ability to successfully manage challenges and analyse and process information or is in a position of power. However, no matter how admired for their work, without any emotional intelligence people may struggle with aspects of their emotional and personal life. Emotions, and people, can be confusing and not knowing how to read them, manage them and deal with them can make life extremely difficult. Mind Owl - Emotional Intelligence Workshop Session 1
WHEN EMOTIONS GET IN THE WAY RAGE DISAPPOINTMENT Regular arguments and emotional Feeling crushed by failure and outbursts. Inability to control feelings of disappointment in yourself or your anger. Possibly violent or physical actions. Feeling defeated, sad or even Imagine someone who is successful in business or at outbursts. depressed. May have an extreme reaction their job, but has issues with communication, people to criticism. management or a disastrous personal life. These actions and qualities may be due to a lack of emotional intelligence. A lack of understanding their own feelings and the feelings of others, and consequently INTOLERANCE ANXIETY inappropriate or unhelpful behaviours. Emotions are Blaming others, refusing to listen to other Physical feelings of dread (e.g. stomach made up of thoughts, physical feelings and behaviour. points of view. Feeling irritable, snapping turning over) or nervousness. Inability to and simply not having time for others or relax, feeling worried or fearful. difficult situations. Can you remember a time when emotions prevented you from doing something meaningful? Mind Owl - Emotional Intelligence Workshop Session 1
THE LIST GOES ON Envy � � Frustration Shame � � Sadness Despair � Insecurity � � Guilt Fear � Mind Owl - Emotional Intelligence Workshop Session 1
MEET HELEN The Problem She is often stressed with work, working long hours. She is lonely as she has no time for friends. She no longer enjoys her job and longs to be creative. Helen got top grades during her studies and She takes this out on her colleagues and family by worked her way up the career ladder to a becoming easily annoyed and shuts them out. She is good job. She earns a high salary and is in a starting to become unpopular with her colleagues and position of power. is no longer able to comfort and support her family when they need her. What qualities might Helen need to develop in order to boost her EI? Mind Owl - Emotional Intelligence Workshop Session 1
KEY QUALITIES Managing your own emotions Understanding emotions Recognising moods Social Skills Self-Awareness Sensitivity + For some people these qualities are + Regulation Empathy inherent, for other they’re just out of practice and for many these skills need to The ability to recognise your Building rapport and trust with Appreciating that more may be going be learnt - but they can become second emotional triggers. Understanding others, having good communication on below the surface, taking on board nature. what motivates and drives you and skills. Having the ability to manage the situations of others. what your values are. relationships and make others feel at Understanding different behaviour ease. styles, allowing for different perspectives, asking questions and listening. Mind Owl - Emotional Intelligence Workshop Session 1
WHY DO WE LACK EMOTIONAL INTELLIGENCE? Lack of Education Emotional intelligence is not taught at school and is mentioned little in society. In an ideal world we’d be shown how important it can be before we have the chance to make too many mistakes. Self-Help Books don’t quite ‘cut it’ If loved ones, friends or colleagues There are many self-help books out there, often following the see someone struggling they may try to help but without the right latest trend. However, few offer impactful advice that can really tools and skills, this can be very make a difference. difficult. They may also be battling Consumer Culture their own issues. Our consumer culture suggests everything is replaceable or fixable (shoes, relationships, productivity.) However removing or replacing negative behaviours or feelings is not that simple. Mind Owl - Emotional Intelligence Workshop Session 1
WHY DO WE NEED EMOTIONAL INTELLIGENCE? Understanding, being able to pick up on and read emotions allows us to live more harmoniously with others and also with ourselves. It is essential for our own mental health and will allow us to more successfully support others. Managing stress, lifes challenges and relationships, and identifying how others do so, is important help us navigate through life. With better emotional intelligence we are better equipped to understand, and express how we feel. With greater EI how could you better support a friend in need? Mind Owl - Emotional Intelligence Workshop Session 1
Confidence Respect from Others Feeling equipped to deal with a range of Acting with thoughtfulness, honesty and How Can We emotions that may arise day to day will empathy will encourage others to enjoy Benefit Ourselves help boost our confidence. spending time with you. by being more Emotionally Intelligent? Better Relationships Success at Work Practicing flexibility, tolerance, An ability to practice effective teamwork, understanding and acceptance will help good communication skills and be relationships to grow and flourish. proactive should help you thrive in a work environment. Mind Owl - Emotional Intelligence Workshop Session 1
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