marketing in the digital age
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Marketing in the Digital Age 2020 VISION Marketing in the Digital Age The Day Job Marketing Marketing in the Digital Age 1. Balanced Marketing 8. Partnership Marketing 9. Everyones in sales 2. Marketing Planning 10. Champion the location 3.


  1. Marketing in the Digital Age 2020 VISION

  2. Marketing in the Digital Age

  3. The Day Job

  4. “Marketing”

  5. Marketing in the Digital Age 1. Balanced Marketing 8. Partnership Marketing 9. Everyone’s in sales 2. Marketing Planning 10. Champion the location 3. Market Research 11. Fish where the fish are 4. Marketing Evaluation 12. Exploit the Off-Peak 5. Competitive USP’s 13. The Marketing Budget 6. Revenue Management 14. Digital Pull-Through 7. One-to-one Marketing

  6. # 1. Make sure your Marketing is balanced and integrated • Repeats vs New • Independents vs Groups • Direct vs Third-Party • A Science and an Art • Digital – and Traditional

  7. # 2. Great Marketing Planning

  8. Marketing’s an art and a science The Art of Marketing

  9. And Marketing’s a Science

  10. # 3. Who needs Market Research? You do! • Customers • Competitors • Non-Buyers

  11. Your competitors

  12. Or are they competitors? # 4. Marketing Evaluation: the 20/60/20 rule

  13. # 5. What’s your Competitive USP?

  14. # 6. Revenue/Yield Management: the new religion

  15. # 7. It’s all about One -to-One Marketing

  16. # 8. Clever Partnership Marketing

  17. # 9. Everyone’s in Sales!

  18. # 10. Champion your location

  19. # 11. Fish where the fish are

  20. # 12. Exploit the Off-Peak

  21. # 13. How big’s your Marketing Budget? • How do you calculate it and direct it? • Upfront spend • Commissions (and discounts) • The team • Contras

  22. • Free publicity # 14. Digital Pull-Through

  23. Exploring Digital Marketing

  24. • Go Web-Central • Blogs & Vlogs • Mobile-friendly • Apps & Novelty Tech • SEO & PPC • Bluetooth, Beacons & AI • Amazing Content inc • Visitor Review Sites • UGC Metasearch, OTA’s etc. • Email Marketing • Social Discount Sites • Twitter, Facebook, • And Google! Linked-in, Instagram, Pinterest etc. • Youtube & Virals

  25. Go “Web Central”

  26. Mobile Friendly

  27. SEO & PPC

  28. Amazing Content inc UGC

  29. Great Email Marketing

  30. Social Media Channels Youtube & Virals

  31. Blogs & Vlogs Apps & “Novelty Tech”

  32. Bluetooth, Beacons & AI

  33. Visitor Review Sites

  34. Metasearch, OTAs etc.

  35. Social Discount Sites

  36. And Google!

  37. A word about Online Conversion • Remember the 20/60/20 rule? • Budgets, Targets & Forecasts • Factors affecting success • Great e-Commerce

  38. • Measuring conversion So…Marketing in the Digital Age 1. Balanced Marketing 8. Partnership Marketing 9. Everyone’s in sales 2. Marketing Planning 10. Champion the location 3. Market Research 11. Fish where the fish are 4. Marketing Evaluation 12. Exploit the Off-Peak 5. Competitive USP’s 13. The Marketing Budget 6. Revenue Management 14. Digital Pull-Through 7. One-to-one Marketing

  39. And…Great Digital Marketing • Go Web-Central • Twitter, Facebook, Linked-in, Instagram, • Mobile-friendly Pinterest etc. • SEO & PPC • Youtube & Virals • Amazing Content inc • Blogs & Vlogs UGC • Apps & Novelty Tech • Email Marketing • Bluetooth, Beacons & AI

  40. • Visitor Review Sites • • Social Discount Sites • And Google! Metasearch, OTA’s etc. It could be a difficult year…

  41. Or it could be great

  42. It’s a digital age

  43. Be creative – in all your marketing!

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