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Introduction Overview of IATA Consulting Capabilities ABOUT IATA ABOUT IATA About IATA Creating value for the air transport industry 2 ABOUT IATA About IATA ABOUT IATA Founded in 1945 As the prime vehicle for inter-airline


  1. Introduction Overview of IATA Consulting Capabilities

  2. ABOUT IATA ABOUT IATA  About IATA Creating value for the air transport industry 2

  3. ABOUT IATA  About IATA ABOUT IATA Founded in 1945 As the prime vehicle for inter-airline cooperation in promoting safe, reliable, secure and economical air services - for the benefit of the world's consumers. Our mission To represent, lead, and serve the airline industry. Our vision To be the force for value creation and innovation driving a safe, secure and profitable air transport industry that sustainably connects and enriches our world. IATA in Numbers offices in 62 countries 1,400+ 66 $387B 270+ 83% employees member airlines of total air traffic processed by IATA financial systems

  4. OUR COMMITMENT  About IATA ABOUT IATA Our objective is to help our clients • Compete successfully in an increasingly volatile business climate • Achieve sustainable performance standards and profitability through effective planning, development and implementation • Operate in a safe and secure environment We are committed to improving the air transport industry • Simplify processes • Increase passenger convenience • Reduce costs • Improve efficiency • Meet environmental targets • Sustain growth and profitability IATA’s strategic activities include • Contribute to airline financial health • Encourage partnerships to increase the value of aviation • Protect the interests of the air transport industry Alexandre de Juniac Director General & CEO, IATA

  5. IATA CONSULTING ABOUT IATA ABOUT IATA The global air transport experts

  6. WHY IATA CONSULTING? ABOUT IATA  About IATA We are trusted by multiple clients all over the world including airlines, airports, governments and aviation institutions. 250+ 500+ 80+ projects since 2006 clients countries

  7. OUR UNIQUE ADVANTAGE  About IATA ABOUT IATA 70 years of presence in the aviation industry We cover all fields of AVIATION PRIVILEGED access to IATA databases & tools UNIQUE ACCESS to industry experts & stakeholders UNBIASED & NEUTRAL assessments based on best practices GLOBAL PRESENCE LOCAL TOUCH

  8.  About IATA OUR SUPPORT TOOLS ABOUT IATA We are backed by a robust set of decision support tools IATA BUSINESS INTELLIGENCE DATABASES AND TOOLS IATA STANDARDS, MANUALS AND GUIDELINES IATA REPORTS AND FORECASTS OTHER INDUSTRY-LEADING TOOLS

  9. ABOUT IATA CONSULTING ABOUT IATA ABOUT IATA OUR FIELDS OF EXPERTISE IATA Consulting has comprehensive experience in the full array of business challenges facing the aviation sector. Serving the airline industry for over 70 years, IATA has developed unrivaled practical experience, which we bring forth to provide the best solutions to our clients. With our depth and breadth of aviation industry experience, we assist clients maximize the value of their operating model, realize growth ambitions, and gain insights that translate into sustainable competitive advantages. AIRLINES SAFETY & CIVIL AVIATION Solutions to achieve real and lasting results in every Solutions for aviation organizations and airlines to aspect of airline commercial and operational improve safety, efficiency and air transport operations. management AIRPORTS, PASSENGER & ENVIRONMENT SECURITY Solutions for governments and industry stakeholders Solutions to plan your airport efficiently to avoid costly to improve environmental sustainability in the aviation mistakes and profit from untapped opportunities. industry. GROUND HANDLING & CARGO ECONOMICS Solutions to optimize your operations and improve Solutions to support sound public policy and business your safety and security while reducing costs. decisions based on robust economic analysis of air transport markets.

  10. AIRLINE CONSULTING ABOUT IATA ABOUT IATA Boost revenues and Selection of our clients Selection of our projects cut costs • WestJet Interline Assessment Nobody understands the airline industry • Alitalia better than we do! Whether your airline Revenue Management Review needs are to increase revenues or rationalize • Icelandair & Air India costs, IATA Consulting provides strategic and Fuel Efficiency Program Implementation tactical insights to help carriers overcome • Kuwait Airways challenges and achieve sustainable success. Restructuring and Business Plan Our wide range of solutions can provide • Air Calin results for you in many critical areas. Fleet Renewal Study • Air Namibia With unrivalled access to worldwide aviation Business Plan Development intelligence data and an extensive network of • TravelSky global experts and partners, our teams Ancillary Revenue Study develop custom solutions based on global • Finnair industry best practices. Premium Economy Study OUR SERVICES COST OPTIMIZATION & REVENUE ENHANCEMENT STRATEGIC PLANNING EFFICIENCY IMPROVEMENT • Pricing and Revenue Management • Airline Performance Reviews • Crew Management • Ancillary Revenue Generation • Market Assessment and Forecasts • Passenger Handling and Ground Ops. • Interline Partnerships • Commercial Strategy • Flight and Technical Operations • Sales Effectiveness • New Distribution Capacity • Operational Efficiency • Integration Business Intelligence • Network and Fleet Plan • Fuel Efficiency and Alternative Fuels • Crisis Management

  11. AIRPORT, PASSENGER & SECURITY CONSULTING ABOUT IATA ABOUT IATA Smart solutions, Selection of our clients Selection of our projects expert advice • Hong Kong Intl. Airport Traffic Forecast Building a new airport, enhancing security, • Singapore Changi Intl. Airport adding new facilities or attracting new Study on Impact of the Proposed High Speed airlines are very big undertakings. Let IATA Rail between SG and KL Consulting help make sure you get it right. • Narita Intl. Airport We offer unequalled expertise and Fast Travel Implementation & Enhancement experience to help you plan efficiently, avoid • Tbilisi Intl. Airport costly mistakes and profit from untapped Operations and Infrastructure Review opportunities. • Kansai Airports Privatization of Kansai Airports We have the deep expertise to provide real • Doha Intl. Airport solutions to today’s complex airport issues. Capacity Assessment Study With our privileged access to market data, • Amman Intl. Airport trends and practices, we’ll help deliver your Terminal Level of Service Review project’s ROI. OUR SERVICES TRAFFIC FORECAST & AIRPORT OPERATIONS, AIRPORT DEVELOPMENT STUDIES DEVELOPMENT PASSENGERS & SECURITY • Master Plan Review • Air Service Development • Functional Planning • Airport Process Reengineering • Marketing Strategy • Capacity / Demand Study and Optimization • Traffic Forecasting and Review • Level of Service (LoS) Assessment • Fast Travel • Privatization • Facility Requirement Review • Security assessments • Due Diligence • CAPEX Review • Threat & Risk Audit Matrix (TRAM)

  12. GROUND HANDLING & CARGO CONSULTING ABOUT IATA ABOUT IATA Get on path to safe Selection of our clients Selection of our projects operations • SATS Airside Safety (Culture) IATA Consulting has years of experience • Turkish Airlines creating efficient, smooth and safe cargo and Resource Productivity Optimization ground operations. • Oakland Intl. Airport Air Service Development IATA Consulting will help you optimize safety • Hong Kong Intl. Airport and security, improve customer service, Cargo Forecasts reduce costs, increase profitability, plan • Paris-Vatry Intl. Airport better and give employees the training they Cargo Master Plan need. • Vancouver Intl. Airport Air Cargo Market Study We offer tailor-made solutions for all • EgyptAir stakeholders in the supply chain. Operational Improvement Program • Lufthansa Pharmaceutical Handling Certification (CEIV Pharma) OUR SERVICES SAFETY & SECURITY MANAGEMENT & OPERATIONS STRATEGY • Cargo Security and Ramp Safety • Processes and Procedures • Market Analysis and Forecasting • Dangerous Goods Improvement • Air Service Development • Quality Assurance • Facility Optimization and Planning • Business Planning • Regulatory Compliance • Cargo/Terminal Facility Planning • Start-up Services • ISAGO Preparation • Pharma handling (CEIV Pharma) • Revenue Enhancement • Risk Management • Baggage • Ground Handling License • Safety Management Systems (SMS • Aircraft Turnaround Management • Tender Procedures

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