Integrated Supply Chain Helping Dow grow and thrive in an ever-changing, highly competitive business environment Dow.com
Key Facts About Dow 2016 Sales of $48.2 Billion Corporate Stats • ~56,000 employees Agricultural Sciences Consumer Solutions Infrastructure Solutions Performance Materials & Chemicals Performance Plastics • >7,000 product families • Sales in 175 countries Dow Sites Around the World 2
Dow Vision • To passionately create innovation for our stakeholders at the intersection of Mission chemistry, biology and physics • Maximize long-term value per share by being the most valuable and Vision respected science company in the world • Participate in attractive markets and geographies Invest in a market-driven portfolio of Strategy with deliberate value chain positions advantaged and technology-enabled • Grow downstream, value-add solutions enabled businesses that create value for our by world-class technology platforms and shareholders and customers innovation capabilities • Drive low cost to serve via scale and leverage Capitalize on low-cost and value-add integrated sites for a defined portfolio of chemical products, enabling superior value and plastic materials creation throughout the cycle • Reward shareholders via attractive dividends and share repurchases 3
Addressing World Challenges Addressing World Challenges By 2030, water needs more mouths to There GDP growth will continue to drive are expected to grow feed by 2025 will be energy consumption Of the world’s population Demand between 2000 in the Global food demand will live in water scarce should and 2050 next 15 will increase regions by 2020 increase by years Through strong collaboration and innovation that extract value from material, polymer, chemical and Through strong collaboration and innovation at the intersections of chemistry, biology and physics, Dow biological science, Dow is delivering the value our customers want and solutions the world needs. scientists are delivering the value our customers want and solutions the world needs. Durables & Industrial Packaging Energy/Water Infrastructure Transportation Consumer Helping safely close the Providing solutions to Tackling water and Enabling buildings Contributing to Helping to achieve resource loop and keep foods fresher, and energy challenges in that are energy- lighter, more solutions for healthier improve efficiency to improve material sustainable ways efficient and resilient fuel-efficient cars foods, effective efficiency across the pharmaceuticals and value chain active lifestyles 4
Dow Is in Transition Competitive marketplace Rapidly changing business environment Major growth initiatives Transformed business portfolio E v e r - i n c r e a s i n g p r o d u c t i v i t y Industry-leading integration Volume growth Highest safety and sustainability standards 5
ISC delivers competitive advantage for Dow through outstanding performance across the value chain – helping Dow grow and thrive. 6
What Is ISC? Dow’s ISC is an interwoven network of services and capabilities that enables Dow to ensure an effortless customer experience. This network includes: • Asset Operations • Customer Service • Diamond System Solutions • Order Management Operations • International Trade Operations • Business Supply Chain • Transportation Safety & Security • Logistics/Site Logistics • Technology Centers 7
What Is ISC? 8
ISC: Delivering Competitive Advantage Through … • Outstanding service • Continuous improvement • Operational excellence • Embedding sustainability in all we do • Strong safety performance • Innovative supply chain design • Well-designed and executed order-to-cash work processes 9
Driving End-to-End Sustainability Dow’s ISC plays a critical role in driving sustainability across the value chain: • Developing world-leading transportation stewardship programs • Implementing and measuring “green” transportation • Setting high expectations for our customers, suppliers and partners 10
ISC Is Busy Every Day Each day, Dow’s 4,600 ISC employees handle … 7,800 orders 6,000 shipments 30,000 5,400 invoices transactions 11
Meeting Customer Expectations Moving 60 million tons of product each year … • 21,000 rail cars (leased or owned) • Small vials to bulk shipments • 45,000 customer locations in more than 100 countries • More than 600 third-party terminals and warehouses • 99.97% incident-free 12
Investing in Our People Building an empowered and engaged ISC workforce: • Ongoing employee development • People leader training • Mentoring opportunities • Diverse career paths • Global cross-functional project teams 13
Delivering the Supply Chain of the Future, Today We’re transforming the customer experience through: • Technology • Digitization • Automation 14
International Supply Chain Operations Dow.com 15
Why is Trade Compliance critical? 1. A trade compliance program provides the groundwork to ensure legal obligations are met, compliance is a moving target due to constant regulatory change 2. Not having a compliance program increases exposure to penalties 3. A compliance program will save you money by avoiding border delays and taking full advantage of duty savings
Achieving Compliance and saving $$$ Restrictions Fast Track Customs • • Countries Reliable importer status • End Use • AEO / C-TPAT • Container prefixes Duty Optimization • Business Partners • Free Trade Country Specifics Agreements • Documentation • Duty Drawback requirements 17
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