HCA CHARGE NURSE LEADERSHIP PROGRAM East Florida Division 2019 - 2020
Lear Learning Objectiv ning Objectives es At the conclusion of the presentation, participants will be able to articulate the need for leadership development programs for nursing leaders, identify the elements of a successful program including curriculum and delivery model, and provide evidence based results.
Our Mission: Above all else, we are committed to the care and improvement of human life! Ov Over erview view 1) The Need for Leadership Development 2) Elements of an Effective Program: Charge Nurse Leadership Certification program (Curriculum) 3) Adjunct Faculty Strategy and Delivery Model 4) Evidence Based Results 5) Summary
The Need he Need for or Leader Leadership ship De Development elopment • Nursing leaders are faced with managing within an increasingly complex industry made even more challenging by a growing nurse shortage and increased pressures • When a leader turns over, and there is an absent or weak pipeline, a gap can emerge that places key performance indicators and patient safety at risk • With an estimated 75% of nursing leaders expected to retire over the next few years, it is critical that there are accelerated efforts to develop the next generation of nursing leaders and prepare them to effectively drive the nursing impact on health care’s future state!
HCA Healthcare’s Leadership Framework 4 Dimensions of Leadership HCA Healthcare’s Strategic Leadership Institute Leadership (From Vision to Action) is about building leaders who embrace our Team Leadership culture, grow our (From Self-management to Results through business, and lead Others) Personal Operational the industry. Leadership Leadership (From Self Awareness to (From Ideas to Execution) Model Leader) HCA Healthcare’s Strategy, Culture, and Values
Leader Leadership & O ship & Organiza ganizatio tional nal De Developmen elopment t Por ortf tfolio olio 2019 2019 - 2020 2020 Leadership Institute Organizational Development Signature Series Professional Development Director Development Executive Residency Leadership Institute Talent Review & Program Leadership Foundations Performance Management Program Academy Succession Planning for ER/SS Executive Development Leadership Excellence Assessments & Charge Nurse LDI & Division Specific Program for Program for Competency Models 360 Feedback Leadership Certificate Offerings ACNO, ACFO, ACOO Service Lines & Corp. Healthcare Physician Leadership Executive Transitions Harvard Manage Mentor & Financial Management Employee Engagement Leader Onboarding Academy (includes CNO & CMO SPARK Association (HFMA) & Action Planning & Orientation for CMOs Orientation) Bersin CxO Forums, DCNE Development Patient Experience ACNO Advanced Summits, Executive Coaching Change Management Workdays Tools & Techniques Leadership Program Collaboratives = Online Experience
Elements of Effective Program: Charge Nurse Leadership Certificate (CNLC) CNLC Program Outcomes: • Understand the business • Develop skills to successfully lead teams which provide exceptional patient care • Contribute to positive business outcomes • Understand individual leadership strengths and development opportunities Results: • Leadership skills that have an impact on business results and patient experience • Common language and experience across HCA Charge Nurses • Improve employee engagement and retention Target Audience: • Charge Nurses or equivalent Total Learners Hours Earn CEUs 32.5
Leadership Fundamentals Supervisory Skills Critical Thinking Coaching for Excellence Leadership Fundamentals Supervisory Skills helps Critical Thinking allows Coaching is one of the most outlines strategies to participants identify participants to differentiate effective techniques business transition from staff nurse communication strategies, decision making from leaders and managers to understand a collaborative critical thinking, recognize can employ to enhance charge nurse and explores approach to conflict the traits of critical thinking individual and team the qualities of successful management, explore time skills, and demonstrate performance. Coaching leadership. Participants management strategies, and the application of critical for Excellence is specifically analyze the patient care and demonstrate how to delegate thinking techniques. designed to enable charge financial implications for while maintaining nurses to immediately hospital value-based accountability. In addition, coach their direct reports to purchasing. Participants participants explore higher levels of performance identify challenges and strategies to reduce in order to achieve opportunities for leadership hospital-acquired conditions. critical business objectives. in their role to strengthen This practical, hands-on their leadership skills. course provides participants with the opportunity to practice coaching skills and learn how to apply a strategic process for moving their team’s overall CNLC CURRICULUM performance forward.
Leading Change CN Crucial Conversations Care Experience Business Acumen Friday Night in the ER Charge Nurses learn to Explore how to track and Leading Change allows Crucial Conversations implement best practices in analyze data in HCA. After participants to recognize teaches skills for creating patient care experience, completing this course the drivers in the health alignment and agreement including hourly and nurse Charge Nurses recognize care system, interpret by leader rounding. these tools and interpret reactions to change, fostering open dialogue productivity and other key implement strategies to around high-stakes, emotional, or risky topics — metrics. improve staff productivity, and at Online Module - HCA Vitals for Charge Nurses - HCA Vitals utilize change all levels of the provides a "pulse check" into HCA's culture, values, vision and management. Participants organization. By learning brand. This course introduces the "why and how" that practice collaborative how to speak and be differentiates HCA from other hospital companies. Participants leadership skills during heard (and learn about HCA's vision for the future from executive leaders change-related transitions. encouraging others to do themselves, as well as learn about initiatives designed to deliver the the same), participants will highest quality of care and provide an exceptional patient surface the best ideas, experience. make the highest-quality decisions, and then act on decisions with unity and CNLC CURRICULUM commitment.
Elements of an Effective Program Delivery Model: East Florida Division Adjunct Faculty and Cohort Strategy Method and Purpose • The Adjunct Faculty strategy deploys high performing nursing leaders from each hospital as trained facilitators for program delivery by market. • This strategy enhances credibility, maximizes program effectiveness, and promotes systems thinking. Process and Support • Adjunct candidates must meet a set of minimum criteria to be considered for the role (next slide). This is a developmental opportunity for high performing nurse leaders. • Adjuncts confirmed by Nursing Executive will attend certification workshops to become the Subject Matter Expert (SME) for one or two modules . • Each Adjunct Faculty member will deliver their module within their market to established, pre-scheduled cohorts. • An experienced Training Specialist will coordinate logistics, provide classroom assistance, and serve as a back-up facilitator. Cohorts • Participants attend the course in assigned, pre-established cohorts to ensure maximum learning support, and to foster networking and leadership support among CNs. • Cohorts are rolled out in phases within each market, so faculty and facilities are not overwhelmed.
Elements of Effective Program: Engagement of Key Stakeholders/Sponsors Stakeholder Position or Area of Expertise Role Division Nursing – DCNE Silvia Stradi Division champion and owner Division Nursing – VP Nursing Joseph St. Jean CNO liaison, support and Operations communications Division HR – RVPHR Ben Bittner HRVP inclusion and communications Russ Young Division Finance - DCFO Division financial support Division L&OD - Director Program manager, measurement and Rose Amberson reporting Division Training Specialist Keisha Shand Partner in training delivery and recording Diane Rudd Nashville L&OD Program management and implementation
Results of Pilot Implementation of Charge Nurse Leadership Certificate Program
Recommend
More recommend
