Gina Millsap Thad Hartman CEO COS Our story Photo by Topeka and - PowerPoint PPT Presentation

Gina Millsap Thad Hartman CEO COS

Our story

Photo by Topeka and Shawnee County Public Library, used with permission

Photo: Too Busy To Improve - Performance Management - Square Wheels by Alan O'Rourke on (CC BY 2.0) www.workcompass.com/

Dannemiller Tyson Associates (1990). Interactive strategic planning: A consultant’s guide. Ann Arbor, MI: Dannemiller Tyson Associates

Zawacki, Robert A. (1995). Transforming the Mature Information Technology Organization. Eagle Star Pub.

Outside in What do people value about us?

Pew Research Center

Harwood Institute

Aspen Institute Image Source: The Aspen Institute Second printing February 2017

What difference does a decade make? Image Source: OCLC.org

The New Librarianship Field Guide

The media Image Source: NPR.org Image Source: Forbes.com

Lauren Gerson Uploaded to Flickr by: LBJ Foundation [Public domain or CC BY 2.0 (https://creativecommons.org/licenses/by/2.0)], via Wikimedia Commons

Process Improvement Leadership CHANGE Theory of Change Development Collaboration

Core Values Mission Excellence Sparking curiosity Accountability and connecting our Literacy community through Freedom literacy and learning Teamwork Curiosity

Community Impact Goals

Engage and enable

Process improvement Photo by Topeka and Shawnee County Public Library, used with permission

Strategic Planning

Theory of Change Photo by Topeka and Shawnee County Public Library, used with permission

Leadership Development Photo by Topeka and Shawnee County Public Library, used with permission Image source: theoryofchange.org

Collaboration Photos by Topeka and Shawnee County Public Library, used with permission Image source: theoryofchange.org

Big Hairy Audacious Goals Source: Collins and Porras. Built to Last: Successful Habits of Visionary Companies

Big Hairy Audacious Goals

Implement and Sustain

Libraries will change if Librarians change.

Librarianship = Leadership

Communication

Curiosity

Customer Service

Sales

Facilitation

Literacy

Project management

Planning

Resource allocation

Data analysis

Research

User experience

Partnerships

Advocacy

Process improvement

Passionate Proactive Communicator Change Cooperation Facilitator agent Systems Thinker Self-assessment Lifelong Citizen Learning Environment

Foster a culture of learning Photo by Topeka and Shawnee County Public Library, used with permission

Set high performance expectations Photo by Topeka and Shawnee County Public Library, used with permission

Invest in employees Photo by Topeka and Shawnee County Public Library, used with permission

Be a learning organization

Find the folks who think differently

Listen to customers Photo by Topeka and Shawnee County Public Library, used with permission

Practice the art of the BHAG Source: Collins and Porras. Built to Last: Successful Habits of Visionary Companies

Get out of the library Photo by Topeka and Shawnee County Public Library, used with permission

Learn from your partners

Commit to being the best

Libraries can change the world

“It is not the strongest of the species that survive, nor the most intelligent, but the one most responsive to change.” – Charles Darwin “The best way to predict the future is to invent it.” – Alan Kay

Gina Millsap, CEO Thad Hartman, COS gmillsap@tscpl.org thartman@tscpl.org 785-580-4480 785-580-4481 on twitter @ginamillsap