Department of Information Services Bud Harris, Director Division - PowerPoint PPT Presentation

Department of Information Services Bud Harris, Director Division Mgrs. - Craig Adams, Eddy Sherman, Andy Hento, Doug Bear

I/S Operations — 2018 Budget Information Services – 2018 Director (1.0) Admin Services Office Support Supervisor (0.18) Fiscal Support Technician (1.24) Office Support Assistant (0.06) Financial Analyst (0.12) L.E.A.N COMPUTER AND PUBLIC APPLICATIONS Senior COMMUNICATIONS NETWORK SERVICES Technology Technology Management Program Manager Manager Analyst Manager (1.0) (1.0) (1.0) (1.0) Technology Technology Technology Technology Program Technology Office Support Analyst Analyst Analyst Support Manager Analyst Supervisor Supervisor Supervisor Supervisor Supervisor (1.0) (5.0) (1.0) (1.0) (1.0) (1.0) (1.0) Technology Technology Technology Programs Management Technology Office Support Analyst Analyst Analyst Analyst Analyst* Technician Assistant (3.0) (4.0) (1.0) (3.0) (0.25) (4.5) (5.0) Technology Technology Technology Technology Specialist Specialist Specialist Specialist (1.75) (1.0) (3.0) (1.0)

Operations — Summary

Operations — Revenue Changes Revenue 2017 2018 Change Intergovernmental $67,009 $367,027 448% Charges for Services $7,183,488 $7,638,929 6% Misc/Other $70,940 $0 -100% TOTAL REVENUE $7,321,437 $8,005,956 9% • Revenue Increase: $684,519 • Variances Due to Accounting Corrections – Outside Agencies are billed as Intergovernmental • Kitsap1 now an outside agency – County Departments are billed as Charges for Service • Misc/Other merged into Charges for Services

Operations — Salary/Benefit FTE Changes Expenses 2017 2018 Change Salaries & Benefits $4,657,182 $4,865,755 4% FTEs (Full Time Equivalents) 43.60 45.10 1.50 • Salaries & Benefits Increase: $208,573 $92,798 – 1.00 FTE, Technology Analyst for Sheriff’s Office $45,260 – 0.25 FTE, IS Director (Facilities Realignment) $23,046 – 0.25 FTE, Security Analyst ( Shared w/Human Srv. ) $47,469 – Net Status Quo Changes

Operations — Supplies Expenses 2017 2018 Change Supplies $132,196 $100,153 -24% • Supplies Decrease: $(32,043) ($17,400) Moved to Other Uses Status quo budget moved to fund 2018 computer replacements ($8,416) Computer & Network Services ($6,050) Application Svcs and GIS ($177) Lean-Project Management

Operations — Services Expenses 2017 2018 Change Services $2,128,058 $2,580,126 21% • Services Increase: $452,068 • Status Quo Adjustments: $294,000 Microsoft contract added to operations • Formerly funded through Technology Initiatives ($55,000) Firewall maintenance removed • Firewalls to be replaced in 2018, three year maintenance warranty ($42,000) Cybersecurity monitoring removed • Cybersecurity paid for by Information Services in 2017 – no cost recovery $197,000 Net Status Quo Adjustments

Operations — Services Continued Expenses 2017 2018 Change Services $2,128,058 $2,580,126 21% • Contractual Increases: $ 54,000 Paladin Maintenance • Cloud Hosting and Maintenance for Assessor/Treasurer System $ 49,422 Data – Network Circuits • On-going capacity increases; ISP, IGN, off-campus locations $ 41,500 PBX Annual Maintenance • Capital savings of $1-million, knew maintenance would increase $ 17,846 Barracuda Maintenance • Microsoft email archive not meeting requirements $162,768 Net Contractual Increases

Operations — Services Continued Expenses 2017 2018 Change Services $2,128,058 $2,580,126 21% • Discretionary Increases: $40,000 Smarsh Text Messaging History • Superior Court case, requires archive of text messages $27,600 Cybersecurity Monitoring • Implemented in 2017 – seeking cost recovery in 2018 $16,700 MalWareBytes • Higher capability virus/malware utility $ 8,000 Biannual Internet Vulnerability Testing • HIPAA requirement, recommend external service $92,300 Net Discretionary Increases

Operations/Services — Summary Expenses 2017 2018 Change Services $2,128,058 $2,580,126 21% • $197,000 Net Status Quo Adjustments • $162,768 Net Contractual Increases • $92,300 Discretionary Increases • $452,068 Total Services Increase

Operations — Interfund Other Uses Expense Expenses 2017 2018 Change Interfund Payments $266,727 $233,932 -12% Other Uses $190,000 $225,990 19% • Interfund Decrease: $(32,795) – Kitsap 1 interfund IS charges removed – Inflates rates to Call Center users • Other Uses Increase: $35,990 – 2018 computer replacements – Includes $17,400 status quo budget reallocated from Supplies

PEAK Program Efficiency Improvements • PEAK Program – Web Editors site for Departments – County Performance page, interactive Dashboards – I/S Dept. Dashboards, workload-service tracking – Application Services activity tracking Dashboard – Developing staff - activity metrics tracking and forecasting • Efficiency Improvements – GovDelivery – KENS – Kitsap1 Call Center – Lean First, then Technology • Juvenile Detention Case Mgmt. • Public Works Asset Mgmt. • Financial – Human Resources – Power BI

Value of Technology to Kitsap County Assessor Treasurer Financial Management Kitsap Electronic Notification System Enterprise Document Imaging Law & Justice Courts, Juvenile Paperless Enterprise Content Management Phone System Virtual Server PowerBI