California State University, Fullerton Dr. Bridget Driscoll Director, Academic Advisement August 20, 2012
In order to appreciate where we currently are with regards to Academic Advisement, we must fully understand how far we have come as a University. The data shared throughout this presentation has been collected over the past 4 years and consistently utilized to enhance advising practices at CSUF.
2008-2009 Academic Advisement Certificate in Excellence Program (AACE) The program brings together advisors, faculty and staff members from across the campus that are dedicated to increasing their knowledge of best practices commonly used in academic advisement, and becoming proficient with University policies as they pertain to student success. In an effort to progress as a University, and create a campus culture where consistency and quality are the guiding foundations for academic advisement, the Academic Advisement Certificate in Excellence Program was developed by the Academic Advisement Center through grant funding. The training content was established based on the results of an Advisors Needs Assessment. Purpose: • To create knowledge based support and training for advisors By creating a campus-wide shared responsibility of accurate and consistent advising, students at California State University, Fullerton optimize their academic experience while progressing to degree in a timely manner.
Eleven Commandments of Higher Education When advisors came together campus-wide in 2008-09 we established common ground rules to move forward and advance advising practices at CSUF advocating that: A Student… 1. Is The most important person in any post-secondary institution. 2. Is not an interruption of our work— rather the purpose of it 3. Is Not dependent on us—we are dependent on them. 4. Does us a favor when they call 5. Is a person who brings us their educational needs—it is our job to meet those needs. 6. Is part of our process—not an outsider. 7. Is the person who makes it possible to pay our salary. 8. Is not someone to argue or match wits with. 9. Is deserving of the most courteous and attentive treatment we can give him/her. 10. Is not a cold statistic — s/he is a person with feelings like your own. I s the lifeblood of every educational institution.
2009-2010 Increasing Quality, Consistency, & Clarity in Advising Practices Academic Advisement Certificate In Excellence Implementation: An online, academic advisement training curriculum was developed, hosted within a community on Blackboard, and created by faculty and staff team members from Academic Advisement. Upon completion of the requirements, participants earned the Academic Advisement Certificate in Excellence. (N=195 Participants) Learning Objectives: Upon completion of the Academic Advisement Certificate in Excellence Program participants will: • Create an atmosphere of support and provide expert advisement information to students • Promote decision making and independent thinking by assisting students in their exploration of personal, academic and career goals. • Help students become highly intentional about the forms of learning and accomplishment that the degree should represent • Discover the importance of an integrated GE & Major advisement model • Demonstrate proficiency, and be able to apply, University policies and procedures relating to academic advisement (UPS 300.015, UPS 300.016, UPS 300.017, UPS 300.018) • Implement suggested practices based on key research that demonstrates the connection between academic advising and student persistence • Successfully navigate and use articulation resources to assist students with transfer credit within the entire California higher education system (UC, CSU, CC). • Employ a “problem centered approach” in advising practices – Engage students with complex issues, questions, and problems where there are real consequences at stake – thus preparing students both for the challenges of a dynamic world and for the responsibilities of citizenship.
AACE Requirements Title Approx Length of Results Tutorial Grade Forgiveness Policy Interactive Tutorial 8 Minutes 100% of the participants demonstrated an understanding that “undergraduate students may repeat, and replace the grades of courses for which a C- or below was earned W and WU Policy Interactive Tutorial 7 Minutes 97% of the participants demonstrated an understanding that a WU is calculated as a failing grade in the student’s GPA. Incomplete Policy Interactive Tutorial 5 Minutes 100% of the participants demonstrated an understanding that a Statement of Completion Form MUST be completed and signed by the faculty member and student. General Education Interactive Tutorial 23 Minutes 100% of participants understand that an environment of shared responsibility between the student and advisor should be promoted. Academic Probation Tutorial 30 Minutes 100% of participants rated the overall quality of the tutorial as Above Average/Excellent. Assist.org Articulation Tutorial 2 Minutes 95% of participants demonstrated proficiency in the use of Assist.org Titan Degree Audit Tutorial 8 Minutes 100% of the participants demonstrated an understanding of the procedures advisors and students may take to rectify any discrepancies found on the Titan Degree Audit. One NACADA Webinar 1 Hour Participants acknowledged the value of the NACADA webinars, but rated the CSUF presentations as more time effective. Total time spent participating in the Less than 3 Hours “The tutorials were great! Very informative and presented in a timely Interactive Tutorials and Certificate fashion” Faculty Program The everlasting impact you will have on PRICELESS student’s academic success by promoting independent thinking and facilitating
AACE OUTCOMES & PARTICIPANT FEEDBACK “I really REALLY enjoyed this presentation. Overall Participant Self Assessment Rate your knowledge about the topic PRIOR to Cultural awareness and sensitivity is so participation important on college campuses. Especially when working directly with a wide variety 34% 31% of students, it is important to learn and grow 20% as a person and be as aware and educated as 11% 4% possible. It is great to have a resource like this! I will remember this presentation when Poor Below Average Above Excellent working with students and I will be Average Average incorporating what I learned today in my everyday interactions with students! Thank Overall Participant Self Assessment you!” Rate your knowledge about the topic AFTER participation 59% “I think the most valuable information were the 39% statements prompting students to be their own advocates, structure their own education and empowering them to seek an intentional 2% 0% 0% education. Those thoughts will follow them Poor Below Average Above Excellent through their college career and I will apply them Average Average to my advising.”
The Academic Advisement Certificate in Excellence Program received exceptional reviews from faculty and staff participants as well as National Recognition by the Association of American Colleges & Universities who presented participants a Letter of Commendation. “This advising training program is a call to change the ways we collaborate with faculty and recognize them for their work with students. An important goal of AAC&U's participation is to foster faculty responsibility for the totality of undergraduate education and to do so in ways that allow for transparent assessment of important learning outcomes . We are thrilled to endorse this endeavor that CSU, Fullerton is implementing.” Debr bra Hum Humphreys, AAC AAC & U
Breaking Away From the Checklist Mentality “In a society as diverse as the United States, there can be no “one- size-fits- all” design for learning that serves all students and all areas of study.” LEAP Report It has changed the way we advise on campus – what used to be checklist mentality has now evolved in some departments and the AAC to educate students on their entire degree through the use of the Titan Degree Audit and directed discussions about the value and importance of a Liberal Education. III. DISCIPLINARY LEARNING (27units minimum) “ To succeed in a chaotic environment, A. Mathematics and Natural Science (12 units minimum) graduates will need to be intellectually resilient, 1. Mathematics (3 units minimum) cross-culturally and scientifically literate, VS. technologically adept and fully prepared for a Prerequisite: Satisfy (ELM) Requirement future of continuous cross disciplinary Mathematics 125(5),150A(4)¹ learning.” LEAP ¹Need prerequisite of MATH125, calculus in high school, or passing score on MQE Report 2007 BE PREAPRED see back side for guidelines in selecting Math course
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