competitive advantage through technology C&C Group Paul Gregory, Service Delivery Manager June 11, 2014
competitive advantage through technology C&C Group The scope of this year’s audit
Scope of Audit Inspection visits undertaken in this audit year • 1,257 SVA HHMSs • 1,254 – Main sample • 1 – Re-inspections • 2 – Targeted inspections • 50 CVA HHMSs • 50 – Main sample There was no Specific Sample this year
Cancellations 30% 25% 20% 15% 10% 5% 0% 2009/2010 2010/2011 2011/2012 2012/2013 2013/2014 SVA Cancellations CVA Cancellations
No Access 12% 10% 8% 6% 4% 2% 0% 2009/2010 2010/2011 2011/2012 2012/2013 2013/2014 CVA No Access SVA No Access
LDSO Attendance • A review of this year’s findings indicates that the change to BSCP27 to improve access to remote equipment doesn’t appear to be being met. • We estimate that we were unable to access remote CT and VT rating plates for approximately 50 of the SVA visits undertaken this year. • We recommend that the PAB formally write to parties reminding them of their obligation in relation to this activity.
competitive advantage through technology C&C Group The Health of the Market
Health of HH Market SVA GOOD NEWS • The health of the SVA HHMS population appears to be improving with a reduction in Category 1 non- compliances recorded this year. • Category 1 non-compliances recorded have reduced from 26 last year to 16 this year. • We have noted a significant reduction in major timing issues this year.
Health of HH Market SVA GOOD NEWS (cont.) • 1.3% of the SVA HHMS sampled recorded a Category 1 non-compliance, although the material impact on Settlement has reduced from 35,262 MWh last year to 6,973 MWh this year. • All Category 1 non-compliances recorded this year have now been rectified.
Health of HH Market SVA BAD NEWS • CT/VT ratio Meter programming non-compliances are increasing year on year. • 71% of HHMS audited had no evidence of or incomplete commissioning. There are commissioning issues for all HHMS where we have recorded a Category 1 non- compliance.
Health of HH Market SVA BAD NEWS (cont.) • The average rectification timescales for Category 1 non-compliances have increased from 19 days last year to 25 days this year. • Two Category 1 non-compliances remain unresolved from last year.
Health of HH Market CVA GOOD NEWS • Commissioning non-compliances have reduced from 40 last year to 32 this year. • All CDC checks undertaken returned no issues.
Health of HH Market CVA BAD NEWS • The overall count of Category 1 non-compliances has increased by 50% since 2007. • Two Category 1 non-compliances have been recorded this year. One has a material impact on Settlement of 37,531.30 MWh. This NC has yet to be rectified. • The average count of Category 2 non-compliances recorded per visit has increased again this year.
competitive advantage through technology C&C Group Key Issues
Key Issues COMMISSIONING • Lack of commissioning evidence remains a concern. • Though we can’t say commissioning is not being completed evidence suggests the following failings: The quality of records are judged unacceptable and therefore not submitted for review. Documentation not readily retrievable for review. Parties are not fully complying with BSCP27 in terms of provision of commissioning for review.
Key Issues Percentage of HHMS visited with lack of or incomplete commissioning records 80% 70% 60% 50% 40% 30% 20% 10% 0% 2009/2010 2010/2011 2011/2012 2012/2013 2013/2014 SVA CVA
Key Issues Commissioning • We are seeing no improvement with commissioning and expect to continue to record non-compliances • We are aware that commissioning changes mandated by Modification Proposal P283 shall be implemented in November this year. A measure of the impact of P283 on commissioning could be reviewed by conducting a repeat Specific Sample similar to that of last year that looks at newly registered metering systems post November 2014.
Key Issues SVA Category 1.04 CT programming non-compliances 4 3.5 3 2.5 2 1.5 1 0.5 0 2009/2010 2010/2011 2011/2012 2012/2013 2013/2014 Raised
Key Issues Measurement Transformer Certificates • The numbers of Category 2.16 non-compliances being recorded remains high year on year. • Last year we encouraged the development of the NMTES via the process available in BSCP515. To date, we have seen no new additions to the NMTES and would continue to recommend that this document be developed sooner rather than later.
competitive advantage through technology C&C Group This Year’s Audit Findings
Audit Findings SVA Main Sample Category 1 - Non-Compliances 7 6 5 4 3 2 1 0 1.01 MTD Error 1.02 ME Failure 1.03 Clock 1.04 1.06 Timing Transformer Miscellaneous Ratio Error
Audit Findings CVA Category 1 Non-Compliance Summary • We identified two Category 1 non-compliances this year, both down to ME failure • One non-compliance (unresolved) reported a 37,531.30MWh materiality.
Audit Findings Category 1 Non-Compliances - Rectification • All SVA reported non-compliance resolved • The two CVA Category 1 non-compliances identified this year have followed two distinct separate paths when it comes to rectification. a. ME failure amounting to a VT LV fuse interruption, resolved in 37days. b. ME CT failure is unresolved and has been outstanding for in excess of 150 days.
Audit Findings • SVA CDCC Accuracy Rate 100% 99% 98% 97% 96% 95% 94% 93% 92% 91% 90% 2009/2010 2010/2011 2011/2012 2012/2013 2013/2014 Compliant Non-compliant • CVA CDCC Accuracy Rate last 5 years – 100% compliant
Audit Findings SVA Main Sample Category 2 Non-Compliances 1000 800 600 400 200 0
Audit Findings SVA Main Sample Category 2 Non-Compliances Summary • 2,451 Category 2 non-compliances were recorded this year. • The average Category 2 non-compliances identified per inspection is in line with last year at 2.1. • The highest frequency of non-compliances relate to calibration certificates, overall accuracy limits exceeded and missing/incomplete commissioning records. • Commissioning shows no improvement from last year.
Audit Findings • CVA Category 2 Non-Compliances 50 45 40 35 30 25 20 15 10 5 0
competitive advantage through technology C&C Group Any Questions?
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