BOARD & COMMITTEE ENGAGEMENT DAY Friday 11 th November 2016 #CMIEvents
Board and Committee Engagement Day #CMIEvents
#CMIEvents
MEMBERSHIP HIGHLIGHTS Membership Growing +12% • + 17% Chartered Managers • + 89 NPS Chartered Manager • + 26% MCMI • 88% satisfaction • Events +7,000 delegates and rising • Partner engagement • 4.5 out of 5 – delegate satisfaction • #CMIEvents
IMPROVING EDUCATIONAL PARTNERSHIPS Partner survey results 2013/14 2014/15 2015/16 2016/17 would recommend us (NPS) -21 +3 +30 +36 would give testimonial 24% 55% 90% 94% like our service 76% 89% 92% 98% value our resources 74% 83% 90% 93% Learner survey results 2015/16 2016/17 would recommend us (NPS) +49 +57 Like our service 69% 91% ...we’re proud of our progress but there’s always more to do! #CMIEvents
IMPACT OF HE PARTNERSHIPS PARTNER SURVEY STUDENT SURVEY #CMIEvents
• 900+ pieces of media coverage • Reached 3 in 4 of all UK managers • Social engagement – paid-for is paying-off: gender tweets up 297% • Signposting to CMI content: 33% increase in website referrals PR AND SOCIAL MEDIA #CMIEvents
THOUGHT LEADERSHIP #CMIEvents
THE MIDDLE MANAGER LIFELINE. Trust and communication in the heart of your organisation #CMIEvents
› Key findings › Top 5 - what middle managers want › Recommendations for leaders COMING UP. #CMIEvents
TRUST IS KEY #CMIEvents
TRUST AND GROWTH GO HAND IN HAND #CMIEvents
AND LACK FEEDBACK OPPORTUNITIES #CMIEvents
WHICH HAS A KNOCK ON EFFECT #CMIEvents
TOP 5 THINGS MIDDLE MANAGERS WANT FROM LEADERS #CMIEvents
RECOMMENDATIONS Organisations need to recognise middle managers as key connectors and create civic engagement across the workforce Communications – committing to an open and honest relationship with middle managers Integrity – challenging everyone, regardless of seniority, to act according to stated values Visibility – ensuring those at the top are seen to be accountable for their actions and open to challenge Interaction – creating meaningful opportunities for colleagues to meet and feedback to senior management Connections – investing in training and development at all levels to equip them with the professional skills to communicate and manage their teams #CMIEvents
› Read the report, the infographics, and watch the highlights video at: www.managers.org.uk/ middlemanagerlifeline #CMIEvents
THANK YOU THANK YOU QUESTIONS? QUESTIONS?
CREATING MANAGEMENT AS A TRUE PROFESSION Alison Cox, Head of Apprenticeships #CMIEvents
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› ‘Game - changing’ strategy › Positions CMI as pivotal across key stakeholders • Government • Employers • Learning Providers • Learners › Key opportunities: • Levy transform training spend • Early penetration and domination of new market • Build brand and Chartered status CMI AS CENTRAL • Leading voice on new trailblazer higher level apprenticeships #CMIEvents
WHY ARE APPRENTICESHIPS IMPORTANT? Management Apprenticeship Overview #CMIEvents
Key recommendation to Ministers: “Apprenticeship trailblazers to be expanded to include MANAGEMENT management, putting far 2020 more young people on the track to professional management careers.” PARLIAMENTARY COMMISSION ON THE FUTURE OF MANAGEMENT & LEADERSHIP July 2014 #CMIEvents
WHAT DO THE APPRENTICES SAY? #CMIEvents
The employer and apprentice perspective: › Stewart Shillito, Information System Manager › Ravinder Billan, Principal Manager – Total Facilities Management › Janet Paterson - Business Planning Officer #CMIEvents
THE BIGGER PICTURE – KEY CHALLENGES › Apprenticeship snobbery › Employer engagement – need more places › Raise awareness and widen participation! #CMIEvents
OUR PROPOSITION #CMIEvents
HERE TO HELP Case studies and videos Guidance, research and infographics Directory of Providers Standards and Assessment Plans www.managers.org.uk/management-apprenticeships
Alison Cox, CMI Head of Apprenticeships Alison.cox@managers.org.uk Mobile – 07568 432308 Simon Openshaw, CMI Apprenticeship Relationship Manager Simon.openshaw@managers.org.uk Mobile – 07713 368003 QUESTIONS? Petra Wilton, CMI Director of Strategy & External Affairs petra.wilton@managers.org.uk www.managers.org.uk/management-apprenticeships
ARMISTICE DAY
COMMITTEE UPDATE Valerie Hamill CMgr MCMI, Institute Secretary & Peter Saban CMgr FCMI, Complaints & Investigations Committee #CMIEvents
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CODE OF CONDUCT CMI Code of Practice IC Code of Practice #CMIEvents
Punks in Suits – Busting the Myths of Leadership Blaire Palmer, @BlairePalmer Agent Provocateur Blaire Palmer
CMI Man
@BlairePalmer Blaire Palmer
LUNCH, NETWORKING & MARKETPLACE #CMIEvents
AWARDS #CMIEvents
CMI MENTORING #CMIEvents
• Rebranded and relaunched in October 2016 • Digital Brochure MENTORING #CMIEvents
• Mentees 901 • Mentors 542 • Active Mentoring Relationships 113 MENTORING STATISTICS #CMIEvents
MENTORING Nathan Vear #CMIEvents
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WHAT IS MENTORING ? #CMIEvents
SUCCESSFUL PEOPLE NEVER RATHER THEIR GOALS ALONE… #CMIEvents
MENTORING IN PRACTICE #CMIEvents
PROCESS #CMIEvents
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MANAGE THE RELATIONSHIP Clarify End Open Develop #CMIEvents
GOOD PRACTICE #CMIEvents
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CMI STUDENT AMBASSADORS: SCOTLAND #CMIEvents
› CMI Tomorrow’s Leaders Today › Internship › First Year of Ambassadors › Opportunity to engage MY JOURNEY WITH CMI › Elected to the Scottish Board #CMIEvents
› Year One – 5 Ambassadors › 8 by March 2016 › Strategy Day – June 2016 GROWING THE STUDENT › November 2016 – NETWORK NOW. #CMIEvents
› Team Logistics › Aberdeen & Dundee › Competing schedules › Mentoring CHALLENGES › Managing Expectations #CMIEvents
Growth, so far… The Accidental Manager Succession Planning Ambassador Engagement SUCCESSES Board & HQ Support #CMIEvents
Campus Growth Workshops Teambuilding Continual review FUTURE PLANS Build relationships #CMIEvents
QUESTIONS? #CMIEvents
FUTURE LEADERS DEVELOPING THE NEXT GENERATION #CMIEvents
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THE CHALLENGES THEY FACE Young people want to be the leaders and managers of tomorrow › Lack of management training › Lack of role models and mentoring opportunities › Diverse ways of working by Gen Y, Z, Millennials #CMIEvents
HOW WE CAN HELP › Reach young leaders reaching early influencers, raising awareness in the school to work agenda › Learner engagement Career partner enhancing employability - Career Development Centre - Mentoring - CV reviews, jobs, interview advice - Student Ambassadors - Companions on Campus #CMIEvents
HOW WE CAN HELP › CMI future leaders developing the next generation - future leaders panel - setting the agenda - alumni and student champion connection - practical career support and mentoring - events and dedicated e-zine #CMIEvents
ARE WE ON THE RIGHT TRACK? › How can we engage effectively with students and young members? › What support and services should we develop? › What role can our Regional Boards play in supporting future leaders? Practical, Professional, Passionate, Progressive #CMIEvents
PANEL Q&A • Ann Francke CMgr CCMI FIC, CEO • Simon Bowen CMgr FCMI, Director of Member Engagement • Petra Wilton FCMI, Director of Strategy & External Affairs • Steve Heappey CMgr FCMI, Director of Employer and Education Partnerships • Keith Richardson CMgr FCMI, Head of HE Partnership Development #CMIEvents
THANK YOU #CMIEvents
DRINKS, NETWORKING AND MARKETPLACE #CMIEvents
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