Applying Human Centered Design Principles to the Development of a - PowerPoint PPT Presentation

Applying Human Centered Design Principles to the Development of a Co-Curricular Record #HCDinCCR #indyai17 @msuHUB Heather Shea & Korine Steinke Wawrzynski (with Bill Heinrich) @heather_shea_ @UR_at_MSU Michigan State University @billhridesbikes

Alex Marx Junior at Michigan State University Major in Environmental & Sustainability Studies Minor in Entrepreneurship & Innovation Co-CEO & Founder, Land Grant Goods Resident Assistant, Bailey Hall Living-Learning Community Mentor Rooftop Bee-keeper Bailey Compost Initiative Leader Undergraduate Researcher Summer Internship in Japan Food Activist & Educator

Applying Human Centered Design Principles to the Development of a Co-Curricular Record #HCDinCCR #indyai17 @msuHUB Heather Shea & Korine Steinke Wawrzynski (with Bill Heinrich) @heather_shea_ @UR_at_MSU Michigan State University @billhridesbikes

Welcome & Introductions #HCDinCCR #indyai17 @msuHUB Heather Shea & Korine Steinke Wawrzynski (with Bill Heinrich) @heather_shea_ @UR_at_MSU Michigan State University @billhridesbikes

Presentation Road Map Why a CCR and Contextual PART I –– Challenges at MSU Human Centered Design Principles INTERLUDE -- Key Milestones in our Process PART II -– What’s Next? Implementation and PART III –- Other Hurdles #HCDinCCR #indyai17 @msuHUB @heather_shea_ @UR_at_MSU @billhridesbikes

How we define “Co-Curricular” At MSU, co-curricular activity requires student participation outside the scope of an academic course of study in an MSU sponsored activity that contributes to a student’s achievement of undergraduate learning goals and competencies and/or academic learning outcomes. #HCDinCCR #indyai17 @msuHUB @heather_shea_ @UR_at_MSU DEFINE @billhridesbikes

PART I – Why a CCR? Why track co-curricular student engagement? • National imperative to assess student learning in all contexts • Accreditation increasingly emphasizing out-of-class learning • Institutional tracking and data collection #HCDinCCR #indyai17 @msuHUB @heather_shea_ @UR_at_MSU @billhridesbikes

PART I – Contextual Challenges Institutional Challenges • Large, de-centralized campus with 17 colleges • Series of unsuccessful attempts at building a CCR in the past • Battle of similar and divergent interests…and competing efforts Needed a high level champion….the Provost

PART I – The Hub Work processes in the Hub are based on process and culture instead of position and technology = Human Centered Design

INTERLUDE -- Principles of Human Centered Design “Design Thinking is a mindset . Design Thinking is about having an intentional process in order to get new, relevant solutions that create positive impact . It’s human-centered. It’s collaborative. It’s optimistic. It’s experimental.” Eleanor Horowitz @eleanorhorowitz #HCDinCCR #indyai17 @msuHUB @heather_shea_ @UR_at_MSU @billhridesbikes

INTERLUDE -- Principles of Human Centered Design EMPATHIZE DEFINE IDEATE PROTOTYPE TEST IMPLEMENT UNDERSTAND EXPLORE MATERIALIZE

PRINCIPLES OF HUMAN CENTERED DESIGN -- Empathize Attempt to answer the question: “What do we need and who benefits?” EMPATHIZE UNDERSTAND

PART II -- Where we began… EMPATHY Build relationships Ask questions to understand • What are we aiming for? • Why did past records fail? • Who should be involved in this initiative? #HCDinCCR #indyai17 @msuHUB @heather_shea_ EMPATHIZE @UR_at_MSU @billhridesbikes

PRINCIPLES OF HUMAN CENTERED DESIGN -- Define Use information from the empathy building phase to inform a redefined project scope EMPATHIZE DEFINE UNDERSTAND

PART II – THEN… Definitions At MSU, co-curricular activity requires student participation outside the scope of an academic course of study in an MSU sponsored activity that contributes to a student’s achievement of undergraduate learning goals and competencies and/or academic learning outcomes. #HCDinCCR #indyai17 @msuHUB @heather_shea_ @UR_at_MSU DEFINE @billhridesbikes

MSU Curricular/Co-Curricular/Extra Curricular Curricular Co-Curricular Extra-Curricular Defined as An intentional learning Activities outside of credit-bearing activities activity not bearing normal classroom time and/or requirements for academic credit. Program not explicitly tied to an academic program or has articulated links to learning goals. certificate. Listed on a learning goals and transcript. high-impact engagement indicators. #HCDinCCR #indyai17 @msuHUB @heather_shea_ @UR_at_MSU DEFINE @billhridesbikes

PRINCIPLES OF HUMAN CENTERED DESIGN -- Ideate Use the redefined project to identify solutions-ideally solutions can/should come from stakeholders in the empathy phase EMPATHIZE DEFINE IDEATE UNDERSTAND EXPLORE

Varying Ideas about Purpose STUDENT UNIVERSITY EXTERNAL ● University assessment of ● Improved student ● Students’ integration of students’ participation in communication to employers campus experiences and experiential learning venues and graduate schools reflection on learning and development ● Opportunities for ● Students’ career institutional research development #HCDinCCR #indyai17 @msuHUB @heather_shea_ @UR_at_MSU IDEATE @billhridesbikes

Primary Purpose of Our Co-Curricular Record (CCR) The primary purpose of the MSU Co-Curricular Record is to provide comprehensive evidence of students’ learning and engagement outside of formal coursework and academic programs. #HCDinCCR #indyai17 @msuHUB @heather_shea_ @UR_at_MSU IDEATE @billhridesbikes

Student Learning & Engagement Proposed Co-Curricula Existing Pedagogical Connections r Record Transcript Program requirements Classes for credit Certificates Not-for-credit involvement [Enhanced Transcript] Leadership experiences Undergraduate research Student employment Community engaged learning (non-credit) [Comprehensive Learning Record] ...

PRINCIPLES OF HUMAN CENTERED DESIGN -- Prototype Fail fast, learn, reflect with stakeholders, try again, use the information to drive decisions EMPATHIZE DEFINE IDEATE PROTOTYPE UNDERSTAND EXPLORE

Our Prototype had to be… SIMPLE for student use EFFICIENT for program managers and faculty GOOD for students, faculty, staff, the institution, and employers PROTOTYPE

PRINCIPLES OF HUMAN CENTERED DESIGN -– Two Steps Back… Fail fast, learn, reflect with stakeholders, try again, use the information to drive decisions EMPATHIZE DEFINE IDEATE PROTOTYPE UNDERSTAND EXPLORE

DEFINE Validation With Empathy… we asked… • What should count? • How do we evaluate if a student achieved/learned? • What should departments submit to us if they want their program/activity to be listed on the CCR? • What is simple, efficient and good for all involved? • How much information is sufficient? • What should we ask students to provide as evidence and who should be the arbiter of that? #HCDinCCR #indyai17 @msuHUB @heather_shea_ @UR_at_MSU DEFINE IDEATE @billhridesbikes

DEFINE Validation Validation is a process by which existing programs and learning activities apply and are vetted for inclusion in the Co-Curricular Record. Validation is not… #HCDinCCR #indyai17 @msuHUB @heather_shea_ @UR_at_MSU DEFINE IDEATE @billhridesbikes

A Possible Work and Technology Flow Activity owner enters information for validation Validation process commences Validated activity information listed within database Student participates in validated learning activity Activity owner confirms student participation Activity appears on student MSU Co-Curricular Record Student accesses record for various uses PROTOTYPE

PRINCIPLES OF HUMAN CENTERED DESIGN -- Test Build a pilot/system with the expectation we will learn from mistakes EMPATHIZE DEFINE IDEATE PROTOTYPE TEST UNDERSTAND EXPLORE MATERIALIZE

PART III – What’s Next…? RFP & PILOT TEST Phase 1. Phase 2. RFP for Technology Solution Pilot with 12 learning and secure institutional $ activities across a range commitment of student experiences TEST

PRINCIPLES OF HUMAN CENTERED DESIGN -– Implement This is where many projects attempt to begin EMPATHIZE DEFINE IDEATE PROTOTYPE TEST IMPLEMENT UNDERSTAND EXPLORE MATERIALIZE

PART III – Then… IMPLEMENTATION Phase 3. Phase 4. Assess. Iterate. Broad implementation with campus wide marketing, outreach & promotion IMPLEMENT

Takeaways and Values of HCD in CCR Co-Curricular records are cultural artifacts of 1 institutional values culture change vs. tech solution 2 If we’re responsive to existing culture we can shape future culture Mapping pathways for students and validating learning where ver it occurs HCD gave voice to different constituents in a 3 #HCDinCCR #indyai17 decentralized environment @msuHUB @heather_shea_ @UR_at_MSU @billhridesbikes

Remember Alex…

More Information – Contact Us! Korine Steinke Wawrzynski Bill Heinrich Heather Shea Assistant Director, Assistant Dean, Academic Director of Assessment, Hub Initiatives and Director, heinri19@msu.edu Residential Initiative on the Study of the Undergraduate Research @billhridesbikes steinke7@msu.edu 517-355-5HUB Environment (RISE) gasserhe@msu.edu @UR_at_MSU 517-355-7634 @heather_shea_ 517-432-6153