AHS Board of Trustees Strategy Play Book Key Areas of Focus for Governance Information for Our Review CEO Performance Management Given the complexity of what we must oversee, our effective governance depends on keeping a final version of this playbook in front of us at each meeting to understand that our calendar of activities is governed by this big pix.
Establish Establish foundational competencies and infrastructure in key areas of care delivery. Provide the highest quality of care and patient experience Provide for AHS’s patients. Achieve sustainability, and budget targets through a AHS Achieve combination of operational efficiencies and revenue maximization efforts. Operational Goals Address access and throughput issues in the system to Address provide unhindered access and care to AHS’s population. Evaluate services portfolio across Strategic Business Units Evaluate and develop a phased plan, for optimal growth/consolidation under population health management. REQUESTED Develop and sustain a system-wide culture of excellence Develop that supports AHS mission and meets the needs of the diverse patients we serve.
Access Sustainability Network AHS Pillars Integration Experience Every activity and initiative must Workforce advance one or more of our pillars
This was so helpful but too limited, especially on detail of HR Activities
This detail would be wise to mirror for HR and Quality, see examples to follow
FY 2019 Human Capital Development Process Jan – Apr - Jul – Oct - Mar Jun Sep Dec Board Specific Planning Activities Board Reviews Board Reviews CEO Conduct CEO Annual Board determines CEO Human Capital and C-Suite 360 Performance Review Annual Salary Increase Development Plan Evaluations and Contract Reports out to the Board on key progress in the following Human Capital Planning Areas: Organizational Performance Provider Annual Employee • • • • Learning Management Wellbeing Engagement Program Status of Systems Survey Results • Professional Employee Succession Plan Review • • Development Onboarding for C-Suite Labor Relations • Diversity and Program Talent Pipeline Employee Benefits • • • Inclusion Development and Retirement initiatives Plan We talk about all of these but not systematically
FY 2019 Quality Improvement Process Board Specific Planning Activities Board reviews Board Reviews Board reviews Board reviews monthly dashboard Quality monthly dashboard monthly dashboard Improvement Plan Report out to the Board on key progress in the following additional Quality Performance Metrics: Key Health Annual HCAP Population Joint Meeting • • • • Outcomes by Survey Summary Health Initiative with Board of Patient by Site Performance for Supervisors on Demographic Medical Error AHS High Risk Quality • Groups Prevention and Rising Risk Outcomes Accreditation Program Status Population Annual Board • • Status Update Self Evaluation
FY 2019 Operational Reviews Board Specific Planning Activities Business Unit Business Unit Business Unit Business Unit Review: Review: Review: Review: Behavioral Acute Care Post Acute Care Ambulatory • • • • Health Clinics I had the hardest time with this one
CEO Reporting to the Board MONTHLY QUARTERLY 2 Pages + Dashboard 4 pages • A Mission Moment • Key Activities • A brief Narrative on the AHS Advancing Operational Performance Dashboard— Goals (this is a bulleted Bulleted List of Call outs on list of successes, Successes and Challenges opportunities, and at • Key Priorities for the Month Ahead (Bulleted List) risk for EACH goal • Progress on Pillars This document is to be included in the Board Packet for open • Organizational Pulse review at our monthly Check* meetings. *I suggest we ask that Tony search for a digital platform that can be used to gather feedback and suggestions for improvement using smart phone enabled technology
CEO Evaluation For the Board Self Evaluation Statement CEO Performance Review (2 Page Summary) Meeting • A Brief Reflection on 1. All board members formal 360 Results will have read the Self Evaluation Summary. • Highlight Sources of Greatest Pride 2. Questions to clarify comments on 360 • Three Key Learnings Self Evaluation From the Year Past 3. Questions on • Three Growth Performance of AHS Opportunities for the Operational Goals Year Ahead
Board Retreat Schedule and Target Activities Fall Retreat Spring Retreat • Update on 6 Operational • Proposed Budget Goals (Pre-Read Review (Pre-Read Report)—4 hours* Summary)—4 hours • Lessons Learned --1 hour • CEO Review – 2 hours • County health needs and • Executive Session –1 trends –2 hours hour • Mission Moment – 1 • Mission Moment – 1 hour hour *This discussion is key in order to allow for course correction before the CEO evaluation takes place in the Spring.
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