07:45 AM AMS AIRPORT TARMAc 16.9 O c fAllIng cARE TEAM AcTIOn - PDF document

07:45 AM AMS AIRPORT TARMAc 16.9 O c fAllIng cARE TEAM AcTIOn Superior compliance. Greater reliability.

Game-changing innovation for the moments that matter At Kuehne + Nagel, developing solutions is a passion. With Kuehne + Nagel provides integrated, end-to-end logistics continuous improvement as a driving force, we strive to solutions to the world‘s major industries, and to some advance the frontiers of logistics with innovations that will of the world’s largest and best known companies. As open up new possibilities for our customers, and provide total KN PharmaChain shows, our dedicated industry specialists confidence in the integrity, reliability and robustness of their understand the unique features that drive their sectors and supply chain processes. And with KN PharmaChain, we have determine their individual supply chain needs. once again introduced an innovation that is setting new industry standards and providing real added value. Choose the partner who will wholly support and fulfill your expectations of professional expertise, quality and trust. KN PharmaChain, developed in close cooperation with Give your valuable shipments the first class treatment by customers and partners, is a specialised supply chain service placing them in the hands of a global leader who will always designed primarily for the pharmaceutical and healthcare respond instantly in the moments that matter. industry. Responding swiftly to global regulations and compliance standards is at the heart of our strategy – with every KN PharmaChain station fully GXP compliant by the end of 2012. In addition, KN PharmaChain provides configurable levels of shipment monitoring, real-time visibility, and proactive intervention in line with your specific business needs. KN PharmaChain is the practical choice for all critical general 09:30 AM cargo, as well as temperature-sensitive pharmaceutical and AMS AIRPORT healthcare shipments. WAREHOUSE 18.5 O c nO AcTIOn

mapping the future direction of logistics The pharmaceutical and healthcare industry faces great challenges: stricter HiGHly trained and proaCtive Careteam advanCed FaCilitieS: kn CoolZoneS With the expertise of our Global CareTeam, you can trust All Kuehne + Nagel facilities comply with the highest regulation, increasing R&D and supply chain costs, and patent expiry. With growing Kuehne + Nagel to manage and deliver consignments industry standards to ensure faultless transportation of expectations for temperature-controlled transportation, the consequence of error according to your precise requirements: everykind of temperature-sensitive, pharmaceutical and • Operating worldwide – 24 hours a day, 365 days a year healthcare shipment. KN PharmaChain introduces a new or omission is magnified. Kuehne + Nagel has designed KN PharmaChain to take • Highly skilled, GXP compliant pharmaceutical and level of dedicated facilities: KN CoolZones. a holistic view of the logistics process, allowing us to customise our services to healthcare professionals • Advanced monitoring of location, status and condition of Served by our own fleet of temperature-regulated trucks and every specific product requirement. your temperature-sensitive shipments. carefully selected subcontractors, KN CoolZones enable us to offer you stringent temperature control throughout the Industry expertise and product knowledge are critical. For supply chain: this reason, Kuehne + Nagel has award-winning continuous • Pharmaceutical and healthcare dedicated training programmes in place, developed in collaboration with • GDP compliant our customers. Kuehne + Nagel was the first qualified • Multiple temperature zones ComplianCe and riSk mitiGation Standard operatinG proCedUreS Envirotainer provider (QEP) and maintains the largest number • Shipment build-up, cross-docking, consolidation and Our extensive global network provides GXP compliant facilities All shipments/operations have customised SOPs to ensure: of QEP accredited locations of any logistics provider. emergency storage of all temperature-controlled and trained staff. Protocols have been developed for each and • Specific shipment requirements are defined and shipments. every KN PharmaChain operation: documented e.g. temperature control, trade lane eXCeption manaGement • Strictly assessed, first-class carrier partners ensure requirements, escalation procedures Should a milestone be missed, or a reading fall outside shipments arrive on time and undamaged • High standards maintained and agreements observed. a predefined range, an alarm is triggered. The CareTeam • All shipments fully compliant with IATA Chapter 17 drives an agreed escalation and contingency plan in which • Risk assessments for all KN PharmaChain trade lanes reliability and viSibility all necessary corrective action is taken. We will make any • Active/passive packaging solutions selected from Global 24 hour door-to-door track and trace provided by our practical intervention to maintain the integrity of your global preferred supplier base if specific hazard KN Login application, enabling customers and authorised shipment and to ensure that transit times are met. This could identified staff to view: be a simple battery replacement, as new flight booking • All movements overseen by the Cargo 2000 process. • Planned/actual shipment status or the arrangement of temporary, temperature-controlled • Electronic copies of critical shipment documentation storage. • Temperature/voltage levels of an active temperature- controlled ULD at predefined key milestones. advanCed teCHnoloGy Wireless sensors monitor in-transit temperatures door-to-door FoUr ServiCe levelS to Cater For variable HandlinG and temperatUre needS – from pick-up to delivery • Real-time temperature data, globally available level 1: no special handling requirements or temperature control • Configurable alarms trigger predefined response to temperature deviations, protecting product quality. level 2: time-sensitive shipment where passive packaging provides all required temperature control level 3: time- and temperature-sensitive shipment where passive packaging and temperature-controlled handling and transportation is required level 4: temperature-sensitive shipment using an active temperature-controlled Uld

kn pharmaChain pharmaceutical shipment from indianapolis to Singapore Temperature monitored by Kuehne + Nagel wireless sensors – with vial temperature between 15°C and 25°C 07:45 AM 09:30 AM AMS AIRPORT AMS AIRPORT TARMAc WAREHOUSE 16.9 O c fAllIng 18.5 O c 01:38 PM cARE TEAM AcTIOn nO AcTIOn cHIcAgO Kn cOOl ZOnE Amsterdam 22.4 O c Q nO AcTIOn Chicago Indianapolis 10:32 AM TRUcKIng Q 18.7 O c nO AcTIOn Singapore 02:47 AM 08:25 AM SIn AIRPORT DElIVERY WAREHOUSE 21.3 O c 23.5 O c RISIng SUccESSfUl cARE TEAM AcTIOn HAnDOVER KN PharmaChain available at these locations Other Kuehne + Nagel locations

kn pHarmaCHain at a GlanCe • GXP compliant network spanning all continents • Risk mitigation by using selected audited carriers and rigorous trade lane assessment • Dedicated SOP for e very single shipment • Real-time temperature monitoring with wireless sensors enabling full visibility • Dedicated CareTeam working for you 24/7/365 yoUr kn pHarmaCHain USer beneFitS inClUde • Reduced regulatory concern from superior compliance • Greater peace of mind through increased reliability • Less time spent resolving day-to-day operational issues • Reduced product losses as a result of enhanced visibility and traceability • Total cost of product ownership optimised, including logistics expenditure • Patient needs met through products arriving at the right time and in the right condition kn.pharmachain@kuehne-nagel.com www.knpharmachain.com