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Your customers are irrational and emotional Tina Arnoldi, MA - PDF document

10/25/2017 Your customers are irrational and emotional Tina Arnoldi, MA Marketing Strategist & Performance Analyst 360InternetStrategy.com @ TinaArnoldi 1 2 1 10/25/2017 Which leads me to point #1... 3 No one cares


  1. 10/25/2017 Your customers are irrational and emotional Tina Arnoldi, MA Marketing Strategist & Performance Analyst 360InternetStrategy.com @ TinaArnoldi 1 2 1

  2. 10/25/2017 Which leads me to point #1………………... 3 No one cares 4 2

  3. 10/25/2017 5 Text or images? 6 3

  4. 10/25/2017 Text or images? 7 Pricing Scarcity Social Proof Anchoring Loss Aversion 8 4

  5. 10/25/2017 9 Scarcity/Social Proof 10 5

  6. 10/25/2017 Scarcity Former Gizmodo Australia Luke Hopewell spotted a man camped outside the Sydney Apple Store already. Given that the new iPhone is traditionally released two weeks after the launch event, he could be waiting there for 15 days, for a phone he doesn’t actually know about yet. 11 Scarcity/ Loss Aversion 12 6

  7. 10/25/2017 Loss Aversion 13 Charm Pricing $300 versus $299 $34 $39 $44 14 7

  8. 10/25/2017 Charm Pricing $300 versus $299 $39 $34 $44 15 Prestige Pricing $49,499.99 16 8

  9. 10/25/2017 Choice 17 Paradox of Choice 18 9

  10. 10/25/2017 19 20 10

  11. 10/25/2017 Context and Order When you manipulate context and order, you create experiences that bias what people pay attention to. 21 22 11

  12. 10/25/2017 23 Context and Order 24 12

  13. 10/25/2017 25 26 13

  14. 10/25/2017 27 28 14

  15. 10/25/2017 People 29 People 30 15

  16. 10/25/2017 31 32 16

  17. 10/25/2017 33 34 17

  18. 10/25/2017 35 Some Tactics 36 18

  19. 10/25/2017 Apply it with AdWords 37 Apply it with AdWords 38 19

  20. 10/25/2017 Apply it with AdWords 39 Test it with Optimize 40 20

  21. 10/25/2017 41 42 21

  22. 10/25/2017 Don’t Be Evil 43 Don’t Make Me Think Recommended Paradox of Choice Reading Predictably Irrational Convert! Influence 22

  23. 10/25/2017 Thank you! Tina Arnoldi, MA Marketing Strategy & Performance Analyst 360InternetStrategy.com/Revolve @ TinaArnoldi 23

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