WHILE YOU WAIT … Here is something to create; Just fold and decorate, For a flight you might take.
HAPPY STAFF, HAPPY CENTER : BUILDING SKILLS WHILE BUILDING MORALE K A T I E W H I T E , B . S K E L L Y J A M I S O N , M . S B A B Y G A T O R C H I L D D E V E L O P M E N T A N D R E S E A R C H C E N T E R U N I V E R S I T Y O F F L O R I D A
A BIT ABOUT US! Katie Kelly
GOALS • 1. The Problem: Staff Turnover • 2. Group Discussion #1 (each centers issues with turnover) • 3. Solutions: Workplace Climate; Staff Morale (small – grand gestures) • 4. Group discussion #2 (idea generation) • 5. Conclusions
GROUP DISCUSSION • Question: • What issues does your center face with regard to staff turnover?
EARLY CHILDHOOD INDUSTRY TURNOVER Reasons: Rates: Low Compensation • National Average: 10-15% Lack of Benefits Work Environment • Early Childhood Industry: 19-30% non-supportive administration scheduling and lack of consistent hours perception of value of work Personal Reasons family circumstances experience motivation
INTERESTING STATISTICS • Employees who report feeling valued by their employer are 60% more likely to report they are motivated to do their very best for their employer (Psychologically Healthy Workplace Program , “American Psychology Association Harrison Interactive,” Workplace Survey) • It is rarer for people to leave jobs in which they are happy, even for more money. (Mercer 2015) • Highly engaged employees are more than : – 2 times as likely to help someone at work even if they don ’ t ask for help – 3 times likely to do something good for the company that is not expected of them – 5 times as likely to recommend that a friend or relative apply for a job at their company (Temkin Group) • 58% of working Americans claim that their coworkers are more productive at work when they're happy (Ultimate Software)
SOLUTIONS • #1 More money… • #2 Increase Staff Morale – Everyday morale boosters – Grand gestures • Staff Development
CLIMATE & CULTURE Defining climate & culture How do you impact your workplace climate?
CORE VALUES • We value excellence in: – Teamwork – Growth – Diversity – Service
GROUP DISCUSSION • Questions: • What do you do to boost staff morale? How do you keep your staff happy?
EVERYDAY MORALE BOOSTERS • Greetings • Stickers • Awards • Open-door policy • Special notes • Staff activities • Treats • Yoga classes • Brag Box
MORALE BOOSTERS
CUP STACKING CONTEST!
GRAND GESTURES • Potlucks • Recognition Parties • Appreciation Weeks • Trainings (coverage) • Annual In-Service (centers are closed) • Team Meetings • Transparency • Involvement in center projects
STAFF DEVELOPMENT • In-Service Trainings • HR Trainings • Local Conferences & Workshops • T eam meetings • Individual meetings • Performance reviews (30, 60, 90 days, 6 months, annual) • New Hire Orientations • Substitute New Hire Orientations • T eam T eacher Classroom Training • Admin Meetings
STAFF DEVELOPMENT Tuesday, January 26 th Evening In-Service Training – topic: Reducing Stress: Manage Your time/Manage Your Life Monday, February 29 th CLOSED – Teacher In-Service Day – Communicating w/Parents & Learning Through Play Tuesday, March 29 th Evening In-Service Training – topic: STEM Tuesday, April 26 th Evening In-Service Training – topic: ASL Tuesday, June 28 th Evening In-Service Training – topic: Biting/Teething Friday, August 19 th CLOSED – Teacher In-Service Day: Teaming & Communication Tuesday, October 18 th Evening In-Service Training – topic: Teacher Technology Tricks
HOW TO IMPLEMENT • Being aware • Making it a priority • Planning ahead – To write a note – Bake a treat – Set up an activity (at start of the day, during nap/break time) – Visit a classroom • Budget – Professional development – Coverage for meetings
HOW DO YOU KNOW IT’S WORKING • How is the climate in your center? • Verbal appreciation • Less issues to address – Parent issues – Staff issues • Increase in staff productivity
WRAPPING UP
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