Wales Millennium Centre Sustainability in FM Charlotte Lythgoe
How did Facilities Management impact on the creation of a children’s choir who sang in the opening ceremony of the London 2012 Olympics?
FM at Wales Millennium Centre Facilities Management Team Provide - Cleaning - Maintenance - Security - Estates related services To the Centre, Resident Organisations and Retail Partners 2004 – 2007 Outsourced September 2007 – Brought in House
Sustainability in FM Environmental Responsibility • ISO 14001 - Energy, Waste, Water, Supply Chain Management, Travel Economic Activity • Efficiencies and value for money • Capital asset management Social Progress • Sustainable workforce • Resident support – cost neutral approach • Financial contribution to arts and community and cultural activities
Environmental Achievements BS EN ISO 14001:2004 - awarded 2009 The first large scale independent arts Centre in the UK to have achieved this
Environmental Achievements • 43% (YTD) reduction in energy use compared to baseline 2006/2007 • Waste segregation on site of 60% • Water reduction of 50% • 80% of food purchased by the Centre is sourced from Wales
Environmental Energy Initiatives Start with quick and easy wins • Look at half hourly electricity data, evaluate base load • Monitor usage and set targets • Building control - strategy - aggressive scheduling • Overnight energy audit – establish base load • Evaluate/validate billing and supply information • Reduce supply capacity • Negotiate supply contracts • Overnight energy checks by security team • Staff awareness campaigns
Promoting Sustainability Internally Targeted messages accordingly e.g. Management Staff at All Levels Financial Savings Protect the Environment Other Benefits What they can do at home Awareness Activities e.g. Quizzes, Picnics, Lunchtime Walks, All Staff Meeting, Induction
Promoting Sustainability Internally Social £s saved = More cultural diversity and education projects Environment Economic Energy Saved = Energy Saved = CO2 + Polar £s Saved Bears saved
Move on to Investment ‘Eco - Bling’ £ - Quick ROI < 3Years
Environmental Energy Initiatives Sub Metering – West end show vs stand up comedian INSERT Screen shots Spectrum analysis •
Environmental Energy Initiatives Chiller Decentralisation / Ice Bank
Front of House Lighting Strategy 2,000 Halogen Dichroic Down-lighter Lamps Originally 50 watt Reduced to 35 watt in – 2007 Reduced to 20 watt IRC in – 2009 7 Watt LED direct replacement – November 2011 86% reduction in energy use
LED Lighting The Business Case 2,000 lamps Cost of lamps £35,820 Energy savings £10,628 ROI of 3 years 4 months on energy savings alone Maintenance savings £ 9,013 ROI of 1 year 10 months including energy and maintenance savings Q. How much does it cost to change a lightbulb. A. On average £4.50 - Could be up to £much more Other benefits Increased positive customer experience Reduction in waste generated
Electricity Efficiency In 2012/13 Compared to Baseline year Target (KPI) 23% saving Actual Saving 45% £1/4 million (at today’s prices) Kwh 2,176,211
Environmental Challenges Specific Challenges • Complex building usage patterns Bet to send alternative photo • No specific benchmarks • High profile building • High customer expectations • More and larger events • Extremes in weather • Concourse
Secrets of Success Secrets of Success • Start with quick and easy wins • Assess energy use / water use / waste levels • Led from the top • Buy in from all levels • Build business cases (creatively) • Work in partnership / share best practice • Don’t try to do everything at once • Promote your success • Quantify your savings (WIFM) • Don’t get discouraged • Don’t be afraid to experiment • Commitment, Culture and Attitude
The Future Continual improvement -Evaluate travel (business and visitors) -Monitoring and implementation of new technologies (e.g. thermal imaging camera) -Asset procurement and lifecycle costing -Wind survey and Front of House doors Proposed Sustainable Development Bill (Welsh Government) Apprentices Challenge – financial constraints - Greater investment for smaller rewards
Environmental Achievements / Engagement
Thank you
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