2/12/2020 Virtual Update Meeting February 12, 2020 1:30 – 2:00 pm The presentation will begin shortly. All participants are in listen only mode. Webinar Link: https://gl-hc.zoom.us/j/497642165 Telephone: US: +1 646 558 8656 or +1 669 900 9128 Webinar ID: 497 642 165 Having connection issues, contact GLHC at events@gl-hc.org. Creating Care Connected Communities 2/12/2020 | 2 Welcome! Emmalilly Thomas Mary Graham Communications Specialist Mgr, Community Engagement Webinar Link : https://gl-hc.zoom.us/j/497642165 Telephone: US: +1 646 558 8656 or +1 669 900 9128 Webinar ID: 497 642 165 Virtual Update Meeting Creating Care Connected Communities February 12, 2020 Feb 12, 2020 VUM 1
2/12/2020 2/12/2020 | 3 Agenda A Year In Review • Meeting Information Referral Application • Recording and • Virtual Integrated Patient Record • slides will be shared (VIPR) after the meeting. Making Choices Michigan + Patient • Attendees muted Care Documents • • Immunization Query No video necessary • Results Delivery + ADT Notifications • Q&A – thank you to • Direct Messaging • all who sent in MiHIN Integration • questions on your Upcoming events • registration VUM 2020 • Webinar Link: https://gl-hc.zoom.us/j/497642165 Telephone: US: +1 646 558 8656 or +1 669 900 9128 Webinar ID: 497 642 165 Virtual Update Meeting Creating Care Connected Communities February 12, 2020 2/12/2020 | 4 Bridge Referral Application • In 2019, the GLHC network began using the same referral tool – the Bridge Referral Application! GLHC officially retired the iNexx • Command Center • 1,118 organizations in the network (includes secondary sites) • 58 counties covered • 460 specialties available Virtual Update Meeting Creating Care Connected Communities February 12, 2020 Feb 12, 2020 VUM 2
2/12/2020 2/12/2020 | 5 Referral Stats Sending/Receiving Patients Served 461,672 Year # Referrals * 2014 147,087 • As of January 15, 2015 192,093 2020 2016 196,533 • Unique/distinct count 2017 226,250 of patient • Does not include 2018 222,129 Archived Referrals 2019 239,721 Virtual Update Meeting Creating Care Connected Communities February 12, 2020 2/12/2020 | 6 Registration Question related to the Referral Application Is it possible for scheduled referral to be organized by schedule date as opposed to last update? Yes! Large View Worklist! Virtual Update Meeting Creating Care Connected Communities February 12, 2020 Feb 12, 2020 VUM 3
2/12/2020 2/12/2020 | 7 Virtual Integrated Patient Record Virtual Update Meeting Creating Care Connected Communities February 12, 2020 2/12/2020 | 8 GLHC Solution Center Virtual Update Meeting Creating Care Connected Communities February 12, 2020 Feb 12, 2020 VUM 4
2/12/2020 2/12/2020 | 9 VIPR 2019 Stats • 193 Contributing Facilities • Search for “Data Sources” on the GLHC Website • 385,681,787 Messages (Results, Documents, ADT/ Year) Message Type # Messages ADT 241,150,062 DOCUMENTS 86,643,768 RESULTS 65,828,961 • Total Number of Patient Searches: 1,529,352* • SSO Searches: 1,132,438 • Solution Center Searches: 396,914 Virtual Update Meeting Creating Care Connected Communities February 12, 2020 2/12/2020 | 10 VIPR User Logins Note: Non-SSO accounts are a single user, but SSO accounts encompass multiple users using SSO for an organization. Virtual Update Meeting Creating Care Connected Communities February 12, 2020 Feb 12, 2020 VUM 5
2/12/2020 2/12/2020 | 11 VIPR ACCESS • Looking to get access? • info@GL-HC.org Virtual Update Meeting Creating Care Connected Communities February 12, 2020 2/12/2020 | 12 Making Choices Michigan Nationally recognized best • practice model for community based advance care planning education and facilitation Program arm of Great Lakes • Health Connect Since 2014, we have grown from • 174 Advance Directives in VIPR to 77,000 in 2020 and counting. www.makingchoicesmichigan.org • Virtual Update Meeting Creating Care Connected Communities February 12, 2020 Feb 12, 2020 VUM 6
2/12/2020 2/12/2020 | 13 Making Choices Michigan - 2019 • Educated 1,734+ individuals (including over 600 college age students) • Presented at 30 public events, 17 professional events • Hope College COM360 class adopted MCM for two semesters. Students were tasked with creating a persuasive video encouraging others to participate in the ACP process. • ACP was a major focus of the 2019 GLHC Capital Area Summit, offered credits to RNs and SWs • Interfaith ACP Initiative remains strong Virtual Update Meeting Creating Care Connected Communities February 12, 2020 2/12/2020 | 14 Making Choices Michigan - 2020 • Upgrade the PCD Submission website • Collect additional discrete information about documents • Easier for users, better workflow • Expand ACP training opportunities • Continue to host monthly ACP Coordinator All-Call • Continue work on a Nursing Facility Enrichment Competitive Grant funded by CMS Virtual Update Meeting Creating Care Connected Communities February 12, 2020 Feb 12, 2020 VUM 7
2/12/2020 2/12/2020 | 15 Patient Care Documents 77,720 Documents Submissions by Year Advance Care Documents = 70,227 Year Amount • Durable Power of Attorney for Healthcare = 34,582 2013 125 • Advance Care Directive = 11,216 • Designation of Patient Advocate = 2014 1,382 9,630 2015 3,108 Clinical Documents = 7,493 Asthma Action Plans = 1,572 • 2016 7,625 Telemedicine Visit Summary = • 1,468 2017 19,480 3% Documents Returned for Correction 2018 23,216 2019 22,784 Virtual Update Meeting Creating Care Connected Communities February 12, 2020 2/12/2020 | 16 Immunization Query • Munson Charlevoix hospital began using Immunization Query on 1/16/2020! • 19 sites already in queue for 2020 • 43 new sites in 2019 • 112 new sites in 2018 • Immunization Delivery vs Immunization Query Virtual Update Meeting Creating Care Connected Communities February 12, 2020 Feb 12, 2020 VUM 8
2/12/2020 2/12/2020 | 17 EMRs we’ve worked with for Immunization Query • Allscripts • Athena Health • eClinical Works • Epic • GE Centricity • Genius Solutions • Meditech • NextGen Virtual Update Meeting Creating Care Connected Communities February 12, 2020 2/12/2020 | 18 GLHC Inbox - Results Delivery + ADT Notifications Virtual Update Meeting Creating Care Connected Communities February 12, 2020 Feb 12, 2020 VUM 9
2/12/2020 2/12/2020 | 19 GLHC Solution Center Virtual Update Meeting Creating Care Connected Communities February 12, 2020 2/12/2020 | 20 Results Delivery + ADT Notifications 2019 • In 2019, migrated to Total # Orgs/Sites the GLHC Inbox. 81 Sending First delivery occurred • Total Deliveries 273,505 on 8/30/2019. Total Results 81,878 GLHC no longer • delivers information to Total ADT 191,627 the iNexx Command Total # Orgs/Sites Center. 140 Receiving • Deliver based on Total # Users 148 Patient List or Provider code Since January 1, added three • orgs/sites (receiving) and 104 users. Virtual Update Meeting Creating Care Connected Communities February 12, 2020 Feb 12, 2020 VUM 10
2/12/2020 2/12/2020 | 21 Direct Messaging Virtual Update Meeting Creating Care Connected Communities February 12, 2020 2/12/2020 | 22 Direct Messaging • Converted to SES in 2019 • Medicity / iNexx sunset fall 2019 • 27 sites went live in 2019 (16 went live in 2018) • 8 contracts in process for 2020 • New functionality – planned for spring 2020 Virtual Update Meeting Creating Care Connected Communities February 12, 2020 Feb 12, 2020 VUM 11
2/12/2020 2/12/2020 | 23 Two Types XDR.midirect.net MichiganHISP.midirect.net Web-based, point-to-point • • Using WebDirect to push network send/receive/manage communication, permitting direct interchange between Direct Messages EHRs, PHRs and other systems without the need • 233 organizations for a document repository EMRs that we’ve worked • with … Cerner, Epic, Greenway, McKesson Paragon, Meditech, NextGen, Point Click Care 15 Hospitals • Virtual Update Meeting Creating Care Connected Communities February 12, 2020 2/12/2020 | 24 Message Transactions XDR Sent Messages MichiganHISP Sent Messages 800000 200 # of Messages # of Messages 600000 150 400000 100 200000 50 0 0 Oct-19 Nov-19 Dec-19 Oct-19 Nov-19 Dec-19 Oct-19 Nov-19 Dec-19 Oct-19 Nov-19 Dec-19 Total Messages 739565 615008 604265 Total Messages 176 118 92 XDR Received Messages MichiganHISP Received Messages 20000 280000 # of Messages # of Messages 275000 15000 270000 10000 265000 5000 260000 0 255000 Oct-19 Nov-19 Dec-19 Oct-19 Nov-19 Dec-19 Oct-19 Nov-19 Dec-19 Oct-19 Nov-19 Dec-19 Total Messages 17930 12022 8807 Total Messages 266032 262875 277663 Virtual Update Meeting Creating Care Connected Communities February 12, 2020 Feb 12, 2020 VUM 12
2/12/2020 2/12/2020 | 25 BETTER TOGETHER BETTER TOGETHE R Virtual Update Meeting Creating Care Connected Communities February 12, 2020 2/12/2020 | 26 Better Together • Increased/improved scale (critical mass) state wide • A stronger more capable organization focused on solving similar healthcare needs • Maximizes the opportunity to accelerate interoperability • Community Health Record, Referrals, ACD • Further positions Michigan as a national interoperability leader in the country Virtual Update Meeting Creating Care Connected Communities February 12, 2020 Feb 12, 2020 VUM 13
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